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10 - 15 years

10 - 15 Lacs

Mumbai, Mumbai (All Areas)

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Position : = House Manager Qualification = Hotel Management Experience = 10 15 Years Location = Mumbai Preference = Estate / Buttler background Job Description Staff Management supervising, scheduling, training and evaluating household staff Property Maintenance – overseeing repairs, renovation and maintaining the property in an aesthetically pleasing condition. Event and social functions – planning, co-ordinating and executing Supply & Inventory Management – ensuring household is stacked with necessary supplies and essentials Scheduling and Logistics – managing family calendar, schedules and day-today activities Pleasing personality with good communication skills Position requires domestic & international travels

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15 - 16 years

18 - 20 Lacs

Bhiwani

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Roles and Responsibilities: - Lead branch operations and ensure customer satisfaction. - Manage staff and achieve sales targets. - Ensure compliance and enhance customer relationships. Required Skills: - Leadership and team management. - Problem-solving and decision-making. - Communication skills. Key Skills: Branch Management, Team Leadership, Sales, Compliance, Customer Relations

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4 - 5 years

6 - 7 Lacs

Hoshiarpur

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Roles and Responsibilities: - Lead branch operations and ensure customer satisfaction. - Manage staff and achieve sales targets. - Ensure compliance and enhance customer relationships. Required Skills: - Leadership and team management. - Problem-solving and decision-making. - Communication skills. Key Skills: Branch Management, Team Leadership, Sales, Compliance, Customer Relations

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10 - 15 years

20 - 25 Lacs

Kolkata, Mumbai, New Delhi

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In this role, you will be responsible for global end-to-end accounting processes with high quality, timeliness, and continuous efficiency improvement. Processing of accounting transactions to ensure accurate reporting in accordance to Nokias accounting and reporting principles and local statutory regulations. You have: Masters in finance / accounting, 10 years of experience in Opex & balance sheet control and reporting Customer service-oriented approach Able to communicate well with senior (non-financial) management Fluent in English, problem-solving mind Experience with SAP, Excel, PBI, PPT Able to work with people in different time zones, and in different culture It would be nice if you also had: Experience in a multinational environment Financial Planning and Forecasting Drive business performance and provide resolution to business managers. Responsible for financial planning (OPEX, CAPAX, Headcount, lease accounting), reporting and statistics for their respective business organizations. Identify and monitor risks, exposure and opportunities and ensure action and follow-up. Ensure compliance with Nokia accounting guidelines, internal controls and Sarbanes-Oxley (SOX) policies, procedures and reporting. Maintains productive relationships with internal / external stakeholders and authorities. Act as a professional advisor and mentor for staff / work team / task forces. May lead projects with manageable risks and resource requirements or small teams, handle day-to-day staff management issues, including resource management and allocation of work.

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6 - 11 years

6 - 9 Lacs

Hyderabad

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Job Summary: Responsible for overseeing the patient admission process, ensuring smooth, timely, and compliant onboarding of patients in alignment with hospital protocols. Manages a team of front office staff and coordinates with clinical, billing, and insurance teams to ensure excellent patient service and operational efficiency. Key Responsibilities: Supervise daily patient admissions (IPD/OPD/Emergency) Lead and train admission/front desk staff Ensure accurate documentation and compliance with healthcare standards Coordinate with insurance/TPA for pre-authorizations Improve patient experience and resolve admission-related issues Generate reports on admissions, occupancy, and service metrics Qualifications: Bachelors/Masters in Hospital Administration or related field 7-10 years experience in hospital admissions Strong leadership, communication, and problem-solving skills Interested candidates please reach us at harishbabu.pittala@yashodamail.com 7680017668/ 9154307887

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5 - 8 years

7 - 10 Lacs

Gurugram

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Tracking and documenting progress of each response effort to ensure that it is meeting objectives Communicate regularly with stakeholders to disseminate information about the response efforts progress Developing plans for future responses to similar incidents based on lessons learned from previous responses Championing the MIM processes and identifying process improvements Duties & Responsibilities To lead and coordinate the Major Incident Management process during a major incident or an unplanned event Ensure all stakeholders are kept informed with accurate information in a timely manner To work closely with the Service Delivery Manager and other key stakeholders to ensure that an effective Major Incident Management plan is in place and regularly tested/updated To chair the Major Incident Management bridge calls, providing clear and concise updates to all attendees whilst maintaining control of the call To liaise with 3rd party vendors and Clients as required to help resolve the major incident, keeping all relevant parties updated on progress To ensure that all MI documentation is completed in a timely manner and that lessons learned are captured and fed back into the Major Incident Management process To maintain the Major Incident Management log, ensuring all details are accurately recorded and filed away for future reference To produce regular reports on Major Incident Management activity for senior management and other key stakeholders To continuously review and improve the Major Incident Management process in line with best practice and feedback from customers, staff, and other stakeholders To provide training to new members of staff on the Major Incident Management process To act as the point of contact during a major incident, providing them with updates and working with them to resolve any issues they may be experiencing To work closely with the Service Delivery Manager to ensure that SLAs are met and exceeded To undertake any other duties as reasonably requested by management Required Skills and Qualifications Bachelors degree in computer science, engineering, or related field 5-8 years of experience in IT 3-5 years of experience in incident management Exceptional problem-solving skills Strong analytical and critical thinking skills Excellent written and verbal communication skills Proven ability to work well under pressure

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- 1 years

1 - 1 Lacs

Pali

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Responsibilities: * Manage office supplies inventory * Maintain confidentiality at all times * Coordinate staff schedules & tasks * Provide administrative support to team members * Ensure smooth day-to-day operations

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2 - 7 years

4 - 6 Lacs

Karjat

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Job Overview: We are seeking a highly motivated and experienced Holiday Resort Manager to oversee the daily operations of our resort. The Food & Beverage Manager is responsible for managing all F&B operations and ensuring the delivery of exceptional guest experiences. This includes overseeing restaurant, bar, banquet, and room service operations, managing staff, maintaining high standards of quality and service, and achieving business goals related to revenue and cost control. Key Responsibilities: 1) Operational Management a) Oversee the daily operations of all food and beverage outlets (restaurant, bar, banquets, etc.) b) Develop and implement standard operating procedures and service protocols c) Ensure compliance with health, hygiene, and safety standards 2) Staff Management: a) Hire, train, and supervise F&B staff, including chefs, servers, and bartenders b) Organize team meetings, performance evaluations, and development plans c) Foster a positive and professional team environment focused on excellence 3) Customer Experience: a) Ensure consistent delivery of high-quality food and beverage service b) Handle guest feedback and resolve issues in a timely and professional manner c) Monitor customer satisfaction and work on continuous improvement strategies 4) Financial Oversight a) Manage departmental budgets, forecast sales, and monitor costs b) Maximize revenue through effective pricing, upselling, and promotional strategies c) Control inventory, reduce waste, and oversee purchasing of supplies and ingredients 5) Menu Planning & Quality Control a) Collaborate with chefs and culinary teams to design and update menus b) Maintain high standards for food quality, presentation, and portion control c) Monitor trends in the food and beverage industry and introduce innovations Qualifications: Bachelor's degree in hospitality management, Culinary Arts, Business, or related field (preferred) Proven experience as an F&B Manager or in a similar leadership role in hospitality Strong leadership, communication, and interpersonal skills In-depth knowledge of food and beverage operations, service standards, and health regulations Proficiency in point-of-sale (POS) systems and restaurant management software Food Safety Certification and/or Alcohol Service Certification for more details share your resume at bhavna.rane@infra.market

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2 - 6 years

1 - 4 Lacs

Hyderabad

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- Household Operations - Staff Management - Vendor Coordination - Budget and Inventory Management - Administrative Duties - Event Planning - Security and Safety Required Candidate profile - High school diploma required; a bachelor’s degree in hospitality. - Strong organizational and multitasking abilities. - Excellent communication and interpersonal skills.

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15 - 20 years

9 - 13 Lacs

Madurai

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Exciting opportunity for the position of Executive Chef for a pre-opening, mid-size hotel of a leading South Indian chain Hotel Management graduates with 15-20 years experience in branded properties are invited to apply Ideal candidates will possess strong leadership skills, comprehensive kitchen expertise, and excellent communication abilities A proven track record in menu development, cost control, and maintaining the highest standards of hygiene and safety is essential The Executive Chef will be responsible for overseeing all aspects of the hotel s culinary operations, including menu planning, food preparation, kitchen staff management, and ensuring customer satisfaction This is a unique opportunity to establish a new culinary identity and lead a team to deliver exceptional dining experiences Interested applicants should submit their resume and cover letter, detailing their relevant experience and culinary philosophy Shortlisted candidates will be contacted for an interview

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15 - 20 years

10 - 15 Lacs

Khed, Pimpri-Chinchwad, Pune

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Job Overview: The Sr. General Manager for Defense Mechanical Products will oversee the day-to-day operations of the plant producing missile-related mechanical products. This role involves ensuring efficient manufacturing operations, achieving production targets, maintaining quality standards, ensuring compliance with safety regulations, leading the maintenance department, and managing the plant's overall operations. The role demands extensive technical knowledge of missile systems, mechanical engineering, production processes, and maintenance management, with an emphasis on the defense industrys stringent regulations. Key Responsibilities: 1. Production Management: Supervise daily plant operations to ensure production targets are met in accordance with project timelines. Ensure missile mechanical components and related products adhere to strict quality standards and regulatory requirements. Collaborate with engineering, quality assurance, and R&D teams to optimize production processes. 2. Quality Assurance & Compliance: Implement and enforce quality control procedures to meet or exceed customer specifications and compliance standards. Ensure adherence to safety regulations, environmental laws, and defense industry compliance standards. Conduct regular audits and inspections to identify potential issues and mitigate risks in production processes. 3. Staff Management: Lead and manage a team of engineers, technicians, operators, and maintenance personnel. Oversee employee training programs to ensure all staff are highly skilled and up-to-date with the latest manufacturing technologies. Foster a collaborative and continuous improvement culture within the production team. Handle resource planning, including scheduling, hiring, and performance evaluations. 4. Cost Control & Efficiency: Develop and manage production budgets, ensuring cost efficiency and resource optimization. Identify opportunities for process improvement and implement cost-saving strategies while maintaining product quality. Monitor and reduce production costs, improving throughput and reducing lead times. 5. Marketing & Business Development: Develop and implement marketing strategies to promote the company’s missile mechanical products. Identify new business opportunities and partnerships within the defense sector and related industries. Build and maintain relationships with key clients, suppliers, and stakeholders to support business growth. Represent the company at trade shows, exhibitions, and conferences related to the defense industry. Work closely with the sales and marketing teams to analyze market trends, customer needs, and competitor activity. Oversee the development of promotional materials (brochures, product catalogs, presentations) to highlight the company's offerings. Collaborate with senior management to explore new markets, both domestic and international. 6. Technology and Process Optimization: Collaborate with the engineering team to implement new technologies and automation solutions in missile system production. Lead continuous improvement initiatives in production methods, utilizing lean manufacturing principles, Six Sigma, or other process improvement methodologies. Stay informed on the latest trends and technologies in missile development and mechanical manufacturing. 7. Supply Chain & Inventory Management: Oversee the supply chain to ensure timely procurement of materials and components. Manage inventory levels to align with production requirements, preventing shortages or excess stock. Work closely with suppliers and vendors to ensure quality material supply and on-time delivery. 8. Health, Safety, and Environmental Responsibility: Ensure compliance with all health, safety, and environmental regulations. Promote a safety-first culture within the plant to prevent workplace accidents and injuries. Implement and monitor safety protocols, providing proper training for employees on safety and emergency procedures. 9. Maintenance Management: Lead and manage the maintenance function, ensuring plant equipment and machinery operate at optimal levels. Develop and implement preventive maintenance programs to minimize downtime and enhance equipment reliability. Oversee prompt troubleshooting and repair of any equipment breakdowns, minimizing production disruptions. Collaborate with the maintenance team to prioritize repair and replacement activities based on production schedules. Ensure the maintenance team follows best practices for equipment handling, calibration, and operational efficiency. Maintain detailed maintenance records to ensure compliance with industry standards and regulations. 10. Collaboration & Reporting: Work closely with senior management to provide updates on production progress, issues, and future needs. Prepare detailed reports on key performance indicators (KPIs), including production targets, downtime, maintenance issues, and product quality. Collaborate with cross-functional teams such as R&D, engineering, maintenance, and logistics to streamline operations. 11. Financial Management: Debtors Management: Oversee accounts receivable to ensure timely payments and minimize overdue receivables. Engage with customers to resolve payment issues. Creditors Management: Manage accounts payable, ensuring timely supplier payments, and optimize cash flow through strategic negotiation of payment terms. Cash Flow Management: Monitor cash flow and ensure liquidity to meet operational needs. Work with the finance team to manage working capital. Budgeting & Financial Reporting: Collaborate with the finance department to prepare and monitor production budgets, analyze financial reports, and provide insights into operational costs. Cost Control: Implement cost control measures across production and maintenance to ensure financial efficiency without compromising quality. Qualifications & Skills: Education: Ex-service executive from Defense organizations or a Bachelor’s/Master’s degree in Mechanical Engineering, Manufacturing Engineering, Aerospace, or a related field. Experience: Minimum of 20-25 years of experience in a manufacturing environment, including at least 5 years in a senior leadership role within the defense or aerospace sector. Proven track record in managing production and maintenance functions within a manufacturing facility, particularly in the defense industry. Technical Skills: Expertise in missile systems, mechanical product design, and manufacturing processes. Knowledge of CAD software, mechanical design principles, and quality control systems. Strong understanding of production technologies (CNC machining, welding, assembly lines). Proficiency in maintenance management systems and preventive maintenance strategies. Leadership Skills: Proven ability to manage large teams, drive process improvements, and lead by example. Industry Knowledge: In-depth understanding of the defense industry, missile manufacturing standards, and relevant regulatory requirements (e.g., ISO 9001, AS9100). Problem-Solving & Decision-Making: Strong analytical skills and the ability to troubleshoot production and maintenance issues in high-pressure environments. Personal Attributes: Excellent communication and interpersonal skills. Strong project management abilities and attention to detail. High focus on quality, safety, and operational efficiency. Ability to work effectively in a high-security, regulated environment.

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1 - 2 years

3 - 6 Lacs

Mysuru

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Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist , because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart , Join us and become a Heartist . Job Description We are seeking a dedicated and efficient Stewarding Executive to join our team in Mysuru, India. As a key member of our hospitality organization, you will oversee and manage the stewarding department, ensuring the highest standards of cleanliness, hygiene, and operational efficiency in our food service areas. Supervise and coordinate the cleaning duties within kitchens, food preparation areas, and back-of-house spaces Manage pantry operations, maintaining cleanliness of pantries, refrigerators, and freezers Ensure proper hygiene and safe storage of all operating equipment, crockery, cutlery, and glassware Oversee the operation of dishwashing machines and other cleaning equipment Coordinate with kitchen staff to assist in food preparation as needed Implement and maintain health and hygiene regulations in all kitchen and food service areas Manage the supply and distribution of sanitized, clean, and dry operational equipment to various outlets Supervise the counting, sorting, and preparation of operating equipment as required Ensure proper garbage collection and disposal from all kitchen and back-of-house areas Implement safe handling procedures for chemicals and equipment according to manufacturers instructions Contribute to cost control through energy conservation and efficient use of water, cleaning materials, and appliances Train and mentor stewarding staff to maintain high standards of cleanliness and efficiency Conduct regular inspections to ensure compliance with sanitation and safety standards Collaborate with other departments to ensure smooth operations and excellent guest experiences Qualifications Proven experience as a Stewarding Executive or similar role in the hospitality industry Strong understanding of food safety, hygiene regulations, and HACCP principles Excellent organizational and leadership skills with the ability to manage a team effectively Detail-oriented with a keen eye for cleanliness and orderliness Proficient in operating various cleaning equipment and knowledge of cleaning chemicals Strong problem-solving skills and ability to make quick decisions in a fast-paced environment Excellent communication and interpersonal skills to interact with staff, management, and guests Physical stamina to stand, walk, and lift throughout the shift Flexibility to work in different shifts, including weekends and holidays Passion for maintaining a clean and safe working environment Ability to work collaboratively in a team-oriented atmosphere Customer-focused mindset with a commitment to providing excellent service Basic computer skills for inventory management and report generation High school diploma or equivalent; additional certifications in food safety or hospitality management are a plus Apply Share

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1 - 3 years

2 - 4 Lacs

Gurugram

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Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Shift Handling Taking care of opening, mid, and closing shifts. Managing opening and closing of the caf. Team Handling Handling a team of 5-6 members. Training the team members. Caf Management Handling the inventory of the caf. Cash handling. Maintaining the checklist of the caf as per company's guidelines. Customer interaction and order taking. Desired Candidate Profile Required Knowledge, Skills, and Abilities 1. Communication Skills a. Candidate is able to talk fluently in English & Local Language b. Good listener 2. Flexibility a. Open for transfers b. Open for any shift timings 3. Experience with the QSR industry a. Has handled shifts independently. b. Inventory management 4. Customer Handling a. Handling customer queries and resolving them. b. Promoting a positive and healthy environment to customers. Perks and Benefits Chaayos provides you with the following: 1. Aggressive growth plan 2. Appreciation and incentives 3. Discounted employee meals 4. Child Shagun Policy 5. ESIC/ Term Life Insurance Policy 6. Eligible for Employee Provident Fund

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7 - 8 years

11 - 13 Lacs

Chennai

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remote typeOn-site locationsMumbai, MH time typeFull time posted onPosted 2 Days Ago job requisition idREQ425832 Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate, skilled trades or technology, or youre looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Position: Food & Berverages Manager, Mumbai Business: Property and Asset Management, Mumbai What this job involves You will be in charge of the entire bouquet of Food & berverages Services provided at the site. Your role will be to ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology. Your role will encompass and not be limited to: Roles & Responsibilities: Staff Management: Training, supervising, and evaluating staff, ensuring they provide excellent customer service. Inventory Control: Managing stock, ordering supplies, and minimizing waste to control costs. Financial Management: Monitoring budgets, analyzing financial reports, and implementing strategies to optimise cost. Customer Service: Handling customer complaints, ensuring satisfaction, and fostering a positive F & B experience. Compliance: Adhering to food safety regulations and health standards. Vendor Relationships: Building and maintaining relationships with suppliers and vendors to ensure quality and cost-effective procurement. Event Management: Coordinating with event planners for special functions and catering. Marketing: Implementing marketing strategies to promote the F&B offerings. Operations Management: Overseeing daily operations, including customer experiance center and offices. Menu Planning: Developing and updating menus, considering customer preferences, seasonal trends, and cost considerations. Essential Skills for a Food and Beverage Manager: Leadership and Management: Strong leadership skills to motivate and guide staff. Communication: Excellent communication skills to interact with staff, customers, and vendors. Problem-solving: Ability to quickly identify and resolve operational issues. Customer service: Strong customer service skills to ensure guest satisfaction. Financial Management: Understanding of budgeting, cost control, and financial reporting. Food and Beverage Knowledge: In-depth knowledge of food and beverage operations, including food preparation, service standards, and inventory management. Organizational Skills: Ability to manage multiple tasks and prioritize effectively. *Staff Management:* 1. Raise requisitions on Workday for any resignations from JLL/CIEL site staff. 2. Ensure that you and your subordinates mark attendance on the Overview portal daily and approve site staff attendance by the 15th of each month to ensure smooth salary processing. 3. Initiate the contract renewal process two months before the site contract expires, including taking approval for the revised salary structure of JLL staff and sending it to the Operations Manager for further processing. 4. Align candidates for the client interview process upon receiving a resignation from any site staff, ensuring a smooth handover and takeover process. *Operational Duties:* 1. Conduct daily site rounds and share observations with the client and JLL operations team, including an action plan. 2. Ensure each Subject Matter Expert (SME) visits your site twice a year and submit audit closures within 15 days of completion. Review the audit report with the client in the presence of the respective SME. 3. Be transparent with your Operations Manager regarding any site information and send daily reports via email/WhatsApp/phone. 4. Timely upload all vendor or AMC contract agreements in the Overview compliance module. 5. Report any site incidents immediately to your Operations Manager and the JLL WhatsApp incident group. Upload the incident report with Root Cause Analysis (RCA) on the CMO portal within 24 hours. 6. Handle resident service requests or complaints politely and diplomatically, taking feedback from residents or clients on every complaint. 7. Maintain a site master tracker and send it to your Operations Manager every month on or before the 10th. 8. Mark your and your subordinates' leaves on the Workday portal and email the client and Operations Manager for approval. 9. Ensure no manipulation of site documentation or information and adhere to ethical standards; violations related to money, POSH, or the use of alcohol, tobacco, or drugs at the site will result in immediate termination. *Communication and Training:* 1. Reply to every email within 24 hours. 2. Conduct subject matter training with the respective site HOD & site staff and upload the training data on the Overview portal. 3. Ensure service partners conduct training for ground staff twice a month, collecting training attendance sheets and evaluations, and uploading the data on the Overview portal. 4. Identify site loopholes and discuss action plans and solutions with clients. 5. Create a vendor pool through PAM activity groups, the JLL vendor database, and personal connections, ensuring submission of three proposals with vendor details to the client. Ensure vendors are registered with JLL or have written feedback from any site lead or Operations Manager. *Technology and Reporting:* 1. Prepare a 52-week Planned Preventive Maintenance (PPM) planner and implement it at your site. 2. Implement JLL technology platforms such as Overview, Evolution, KADence, Compliance Portal, and CMO at your site, completing all tasks before escalation from the JLL RO. 3. Send DMR and fill in PPM data on Evolution as per the schedule. Three escalations related to DMR & Evolution will result in a warning letter from your Operations Manager. *Emergency and Safety Procedures:* 1. Conduct fire mock drills at the site twice a year, ensuring fire tanks are full and fire & safety equipment is in good condition. 2. Form an Emergency Response Team (ERT) and display daily updates of the ERT team at the site. 3. Conduct handover and takeover processes from the developers project team or any previous agency as per the JLL HOTO checklist, informing JLL RO team and the client of any deviations. 4. Implement all JLL manuals, SOPs, and safety plans at your site, and communicate the same with the client. Clients: You will be working on DLF Customer experiance center, which is a Residential type, located at Andheri west. Site dynamics: Work Schedule: Site team: e.g.: Property Manager +2 Other details if any Reporting: You will be reporting to Property Manager. Sound like you? Here is what were looking for: Being Analytical and Meticulous Understanding and managing people dynamics is core to your role. You must have a keen eye for detail and have excellent problem-solving skills Qualifications You will have a Degree / Diploma in Electrical/Mechanical /Civil /Marine Engineering OR equivalent, with min 7 to 8 years of work experience in Facility Industry /Real Estate/ Hotel or Construction Industry. For residential sites candidates with residential experience will be preferred. What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply today! Location: On-site Mumbai, MH Scheduled Weekly Hours: 48 If this job description resonates with you, we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table! Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

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4 - 9 years

5 - 8 Lacs

Jaipur, Bikaner

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Role Store Manager Retail Job Level/ Designation M1 /manager Function / Department Retail Location Job Purpose Overall responsibility for activities at a VIL store spanning customer service, store-level sales and revenue targets across all products (postpaid, prepaid.) Key Result Areas/Accountabilities 1. Sales acquisition 2. Customer Service 3. Store management 4. People management 5. Marketing 6. Store profitability 7. HSW Core Competencies, Knowledge, Experience 1. Good communication and convincing skills 2. Customer handling 3. Store handling 4. Team handling skills 5. Decision making and delivering results Must have technical / professional qualifications 1. Graduate Years of Experience 1. 2-5 years on role experience Industries to look from 1. Telecom 2. Retail Ideal Organizations to look from Direct reports All store staff

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1 - 3 years

5 - 6 Lacs

Oragadam, Sriperumbudur, Chennai

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We are looking for Admin Executive Jobs in Chennai Building/Vendor Management coordinate overall office management & maintain staff Maintenance of meeting rooms & office Microsoft Office Call 7397778272

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2 - 5 years

4 - 7 Lacs

Gurugram

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Job Overview: As a Shift Manager, you will oversee kitchen operations, ensuring food quality and operational efficiency while managing staff and coordinating emergency logistics. Key Responsibilities: Master menu items, ingredients, and preparation methods Maintain kitchen sanitization standards Manage peak service periods efficiently Track inventory and report stock levels accurately Minimize kitchen waste through best practices Manage operational software and documentation Ensure staff grooming and hygiene standards Coordinate shift operations per standard procedures Manage emergency delivery arrangements Submit accurate daily operational reports Requirements: High school diploma (culinary education a plus) 2+ years kitchen experience with food preparation Advanced understanding of kitchen operations Inventory management proficiency Kitchen management software proficiency

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5 - 8 years

3 - 5 Lacs

Vijayapura

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Role & responsibilities Store Manager / Assistant Store Manager Job Description General Responsibilities - Store Manager / Assistant Store Manager is responsible for the smooth and effective functioning of the store. One of the major responsibilities of the Store Manager/Assistant Store Manager is to make the customers feel safe, happy and comfortable in the store. It is his key responsibility to make sure that the customer leaves the store with a pleasant smile and satisfaction. Follow trust processes and guidelines for store operating procedures. The store manager is responsible for managing the assets of the store. The security and safety of the store is his responsibility. The store manager must ensure that sufficient inventory is available at the store to avoid being - out of stock. Job Responsibilities:- Train Staffs to build customer relationship. Train staff and motivate them to achieve sales targets. Responsible For Handling The Store & Staffs. Delivering good customer service. Generating Daily Sales & Stock Reports. Maintain store checklist on daily basis. Following KPI's and responsible for store sales improvement. Providing knowledge to staffs according to our SOP, Processes and Cross Sale/Upsell. Cash management. Maintain stocks inward/outward processes and inventory. Send reports on time to HO e.g. Daily weekly and monthly reports. Adhering rules and regulations of the Company. Attend and resolve customers queries / complaints if any. Resolving queries / conflicts of staff and boosting their morale. Ensure for smooth completion of Audit and providing compliance to audit report of store. Preferred candidate profile Job Requirement / Skills 5+ years experience as a Asst Store Manager/Store Manager of Retail Fashion Apparels. Excellent communication skills (Hindi, Marathi, Kannada and English), both verbal and written in addition to strong interpersonal skills. Ability to maneuver around the sales floor, stockroom and office Any Graduate. MBA Marketing will be preferred. Basic knowledge of Windows Operating Knowledge of Microsoft Word, Excel. Knowledge of Internet, Email, Chat, Typing Hands Excellent Business Correspondence & Communication Excellent communication skills with pleasant personality. Immediate joiner Salary Assistant Store Manager CTC - 3.50 to 5 Lac Perks and benefits Plus (+) Attractive Incentives and Rewards on completion of monthly targets Statutory Bonus Provident Fund *Group Insurance for family *Accidental Death cover up to 11 Lac by HDFC Bank Other benefits / allowances. Location - Vijapur

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3 - 6 years

2 - 7 Lacs

Hyderabad

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We are hiring Facilities Admin, Kindly share your updated resume to vijayanath.siddhareddy@erpa.com / Feel free to reach me @ +91 98499 63637 for more clarifications. Find below is JD, kindly let me know if you can be the right match. Job Description - Roles and Responsibilities Designation: Facilities- Admin Role: Permanent Shift Timings: 11 AM to 8 PM OR 6:30 PM to 3:30 AM (Rotational Basis) Required Experience: 5 Years Mode of Working: Work from the office Notice Period: Preferable Immediate or 15 days Location: Uppal- NSL Key Responsibilities: Timely co-ordination with SEZ concerns officials, ID cards, documentation submissions and other reports. Responsible to review the Sub-Vendor/Vendor/Client Contracts in the on-boarding process. Experience in handling the MSA's (Master Service Agreement) and PO's (Purchase Order) and extensive knowledge in reviewing the Clauses/Terms and Conditions in Agreements. Maintain Legal documents of sub-contractors and Consultants. Free hand drafting and reviewing of various documents including, but not limited to contracts, letters, client communications and other miscellaneous legal documents. Negotiate agreements via direct client/vendor discussions. Ensure all contracts checked, signed, tracked, reviewed and extended on time. Provide administrative support to ensure efficient operation of the office. This includes managing office supplies, maintaining office equipment, and handling correspondence. Act as a first point of contact to external vendors and guests, greet visitors and direct them to the appropriate person or department. Schedule meetings and appointments and maintain calendars for management and staff. Make travel arrangements for employees, including booking flights, hotels, and transportation as required, company events, meetings, and conferences. Coordinate office operations by supervising office staff, security, transport team etc. and repairs and maintenance.

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3 - 7 years

5 - 9 Lacs

Chandigarh

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About The Role Customer Operations- - Process Manager India- Pune |Full-time (FT)|Customer Operations |Job ID_ Shift Timings - NIGHT SHIFT |Management Level- Leadership Specialisation- International BPO eClerx is looking to hire an experienced professional with over 10 years of experience. As part of the Voice process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing staff. He/she will determine call centre operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviews. The leader must demonstrate an ability to anticipate, understand, and act on evolving customer needs, both stated and unstated. Through this, he/she must create a customer-centric organisation and use innovative thinking frameworks to foster value-added relations. With the right balance of bold initiatives, continuous improvement and governance, the leader must adhere to the delivery standards set by the client and eClerx by leveraging the knowledge of market drivers and competition to effectively anticipate trends and opportunities. In addition, the leader must demonstrate a capacity to transform, align, and energize organisation resources, and take appropriate risks to lead the organization in a new direction. As a leader, the candidate must build engaged and high-impact direct, virtual and cross-functional teams, and take the lead towards raising the performance bar, build capability and bring out the best in their teams. By collaborating and forging partnerships both within and outside the functional area, the leader must work towards a shared vision and achieve positive business outcomes. He/she must also possess an understanding of the repair process in Telecom and Cable industry, with an ability to analyse information and evaluate results to choose best solutions and solve problems. Customer Operations Process Manager Responsibilities Maintains and improves operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs; installing upgrades Accomplish human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counselling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures Ensure Critical Performance Metrics are met consistently Lead client/vendor reviews/calibrations Revert to client/vendor queries on routine issues Provide innovative ideas to optimize internal metrics & ensure critical matrices are met timely Manage multiple teams Perform audits and quality checks on Team Leads & Floor Supports Provide feedback to the Team Leads & Floor Supports periodically on their performance Ensure cross skilling and periodic process re-verification to ensure resource pool Perform Training Need Identification for teams Perform Bottom Quartile Management Ensure directives from senior leadership are percolated and acted upon Hold periodic meetings, discuss task delegation and review issues Conduct team huddles and meetings to discuss operational updates Build team spirit through group sessions, activities, and projects Focus on retention of staff through career mapping & guiding team members Advocate and follow organizational policies and procedures Adhere to the information security requirements Ensure all client deliverables met within timelines Ensure productivity/quality enhancement and process meet all metrics Remediation of any major incident Manage client MBR/QBR deck, client calls and reviews Prepares performance reports by collecting, analysing, and summarizing data and trends Meets financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actions. Maintains professional and technical knowledge by tracking emerging trends in BPO operations management; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Minimum Qualifications Overall experience of 10+ years and should be a graduate or post graduate in any specialisation Preferred Qualifications -Graduation in Computer Science, Computer Applications or related subjects

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3 - 7 years

5 - 9 Lacs

Mohali

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About The Role Customer Operations- - Process Manager India- Pune |Full-time (FT)|Customer Operations |Job ID_ Shift Timings - NIGHT SHIFT |Management Level- Leadership Specialisation- International BPO eClerx is looking to hire an experienced professional with over 10 years of experience. As part of the Voice process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing staff. He/she will determine call centre operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviews. The leader must demonstrate an ability to anticipate, understand, and act on evolving customer needs, both stated and unstated. Through this, he/she must create a customer-centric organisation and use innovative thinking frameworks to foster value-added relations. With the right balance of bold initiatives, continuous improvement and governance, the leader must adhere to the delivery standards set by the client and eClerx by leveraging the knowledge of market drivers and competition to effectively anticipate trends and opportunities. In addition, the leader must demonstrate a capacity to transform, align, and energize organisation resources, and take appropriate risks to lead the organization in a new direction. As a leader, the candidate must build engaged and high-impact direct, virtual and cross-functional teams, and take the lead towards raising the performance bar, build capability and bring out the best in their teams. By collaborating and forging partnerships both within and outside the functional area, the leader must work towards a shared vision and achieve positive business outcomes. He/she must also possess an understanding of the repair process in Telecom and Cable industry, with an ability to analyse information and evaluate results to choose best solutions and solve problems. Customer Operations Process Manager Responsibilities Maintains and improves operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs; installing upgrades Accomplish human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counselling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures Ensure Critical Performance Metrics are met consistently Lead client/vendor reviews/calibrations Revert to client/vendor queries on routine issues Provide innovative ideas to optimize internal metrics & ensure critical matrices are met timely Manage multiple teams Perform audits and quality checks on Team Leads & Floor Supports Provide feedback to the Team Leads & Floor Supports periodically on their performance Ensure cross skilling and periodic process re-verification to ensure resource pool Perform Training Need Identification for teams Perform Bottom Quartile Management Ensure directives from senior leadership are percolated and acted upon Hold periodic meetings, discuss task delegation and review issues Conduct team huddles and meetings to discuss operational updates Build team spirit through group sessions, activities, and projects Focus on retention of staff through career mapping & guiding team members Advocate and follow organizational policies and procedures Adhere to the information security requirements Ensure all client deliverables met within timelines Ensure productivity/quality enhancement and process meet all metrics Remediation of any major incident Manage client MBR/QBR deck, client calls and reviews Prepares performance reports by collecting, analysing, and summarizing data and trends Meets financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actions. Maintains professional and technical knowledge by tracking emerging trends in BPO operations management; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Minimum Qualifications Overall experience of 10+ years and should be a graduate or post graduate in any specialisation Preferred Qualifications -Graduation in Computer Science, Computer Applications or related subjects

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2 - 3 years

3 - 7 Lacs

Mumbai

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One of our client is having a vacancy for Fitness studio manager Work location : Mumbai[only mumbai candidates preferred] Shifts: Should be flexible to work in shifts Candidates having prior knowledge and interest in Pilates and Fitness are encouraged to apply. Studio Manager is responsible for overseeing the overall experience of the clients along with overseeing the day-to-day operations of the studio. The Studio Manager is responsible for ensuring the Studio Trainers/Instructors and all staff members provide exceptional customer service while assisting clients throughout their entire experience. Roles & Responsibilities: 1. Studio Management: Drive sales, retail and membership, through customer relations at the studio. Create reports and establish monthly sales goals. Responsible for overseeing overall studio maintenance. Basic troubleshooting surrounding the equipment. Communicate and follow up with vendors when necessary. Ensure that all merchandise and supplies are replenished, organized and straightened. Ensure that all studio signage is accurate and up to date. Monitor auto pays, billing, invoices and any other billing needs. 2. Staff Management: Create and manage all trainers scheduling. Oversee and assist all Studio Trainers and their relative responsibilities when needed. Managing client attendance, updating inventory, updating payment information and updating announcement boards. Update senior management on weekly, monthly and annual performance of the studio. 3. Client Relations: Answer phone calls and messages in professional manner. Maintain outreach email. Deliver exceptional customer service by addressing and resolving customer concerns and questions. Properly train staff to be able to interact with clientele in a poised and professional manner; supply them with the knowledge and responses required to handle client questions and direct them to the Manager when needed. 4. Marketing: Responsible for overseeing daily posting to social media AM/PM to stay in front of clients and communicate important and relevant studio information. Responsible for overseeing Studio Trainers task of acquiring videos, photos and other forms of content for social media daily. Gather and ensure that all marketing assets are finalized for events, promotions, and challenges. Ensure that all in-studio signage is up to date and reflects current events and seasonal changes. Work with outsourced team on targeted ads by creating content and copy Work with outsourced team to enhance SEO and Google My Business Brainstorm and implement new marketing tactics to boost sales Skills Required: 1. Excellent communication skills and well presented. English language fluency is mandatory. 2. Good with technology and basic computer skills. 3. Handling of POS System. (Training will be provided based on the software) 4. Strong customer service and social interaction skills demonstrating patience & cooperation. Previous background in handling clients preferred. 5. Passion for fitness and a genuine interest in the care and wellbeing of clients. 6. Strong attention to detail and accuracy. 7. Highly organized and ability to prioritize and meet deadlines. 8. Trustworthy and ability to handle confidential information. 9. Work as a member of a cohesive team with all clients, staff members and visitors. 10. Professional, punctual, soft-spoken, reliable, hygienic and neat. Note: Shifts include early mornings and/or evenings and weekends. Holiday availability and weekends required. Must be flexible to stay late and accommodate changes in studio class times. If interested please send your updated CV to sridevi.g@sapwood.net with current CTC,ECTC,notice period

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2 - 7 years

1 - 4 Lacs

Bengaluru

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F2F Interview schedule for Bangalore location Preferred candidate profile 1+ yrs of Experience Male/Female BHM, IHM, DHM/Degree Perks and benefits 1 to 4 LPA CTC (15 to 30K Take home) Note: Mandatory should attend the F2F Interview Contact: shobhabvots@gmail.com 7406374449

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