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For Employers

Sr. Soft Service Executive

Jones Lang LaSalle Property Consultants (India) Pv t. Ltd.

1 - 6 years

1 - 5 Lacs

hyderabad

Posted:1 month ago| Platform:

Apply

Skills Required

customer service tourism hospitality soft service events vendor management security management facility operations housekeeping housekeeping management electricals cafeteria management facility management general administration property management

Work Mode

Work from Office

Job Type

Full Time

Job Description

remote typeOn-sitelocationsHyderabad, TStime typeFull timeposted onPosted 5 Days Agojob requisition idREQ426480Site Management

Conduct a site walk daily with the checklist, look out for defects, and manage any hazardous objects accordingly.

Ensure that the meeting rooms are in ready-to-use condition whenever unoccupied.

Ensure that office equipment is in good working condition. Otherwise, rectify it immediately.

Liaise and manage respective vendors to support the functionality of office space.

Responsible for consolidating all customer issues and generating a monthly report.

Manage all customers issues tactfully and confidently.Customer Communications

Start the day by greeting the customer, using the customer's name.

To be attuned to customers and build and establish relationships with stakeholders across all levels.At Your Service Communications

Share communications collaterals with the JLL team.

The mailbox must be emptied at the end of each day. Urgent emails to be prioritized first.Administration Duties

Police the clean desk policy.

Adhoc responsibilities assigned by the Facilities Manager.Required Qualifications/Experiences

Graduate / Bachelors degree

Fresher or 1 year of experience in Hospitality / Tourism / Events or proven experience in a customer service environmentLocationOn-site Hyderabad, TSScheduled Weekly Hours:48. Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

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Sr. Soft Service Executive