Sr Service Engineer

Who we are

Johnson Controls is a world leader in smart buildings, creating safe, healthy and sustainable spaces. For nearly 140 years, we’ve made buildings better and now we’re transforming them again with our award-winning digital technologies and services. We’re using artificial intelligence and data-driven solutions to give you deeper insight into your building’s health, sustainability and performance. It’s changing the way we design, operates and maintains indoor environments and driving to a new era of autonomous buildings.
We deliver the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, hotels, manufacturing and beyond through OpenBlue, our comprehensive suite of connected solutions.
Johnson Controls offers the world’s largest portfolio of building technology, software and services. Supported by a team of more than 100,000 dedicated employees working across 150 countries, we’re helping customers achieve their sustainability goals and power their mission.

Job Identification:

Location: East, Tata Nagar, Jamshed Pur, Jharkhand

Report to : Kinkar Maitra.

Responsible to: Service CFS Operation, AMC & LNM Execution & Generate Lead.

Department: East Controls Service

Job Purpose:

Serves customers by providing product and services and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording account information.

Key Technical Skills.

Technical Knowledge in Command and Control Centre, Integrated Security System like CCTV, access control, PA etc. Solution designing, Operations & Maintenance, Total Project Management.Knowledge in Networking, IT, IOT System. Detail knowledge in Software like Milestone, Awiros, Lenel, Data conduit concept.

Duties & responsibility’s

Operations & Maintenance of Command Control Center with all application software & IT & Network with CCTV & Access Control & PA system

Field level service representation.

LNM & Retrofit Project Execution on schedule time.

Breakdown call attend.

Manage agreed SLA.

Communicate with customer.

Maintain EHS safety as per company standards.

Lead generation of AMC, LNM & Retrofit.

Maintain ethics & integrity as per company policy.

Experience:

Minimum experience should be 05 to 07 years in ISS system with all related hardware & Software.

Qualification:

Diploma/ B-Tech in Electrical/ Electronics/Computer Science.