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Sr. Scrum Master

5 years

0 Lacs

Posted:4 days ago| Platform: Linkedin logo

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On-site

Job Type

Full Time

Job Description

Job Title:
Sr. Scrum Master

About the Role

We are looking for an experienced and motivated Scrum Master to lead agile delivery across our AI-driven product teams. Our platform focuses on building LLM-powered agentic bots, assistants, and custom AI agents that integrate with cloud services. In this role, you will be responsible for driving Agile best practices, removing impediments, and fostering a culture of continuous improvement. You will work closely with Product Owners, Engineering Managers, and stakeholders to ensure timely and high-quality delivery of business-critical initiatives.

Key Responsibilities

  • Facilitate core Scrum ceremonies (Daily Stand-ups, Sprint Planning, Reviews, and Retrospectives)
  • Coordinate with external teams, especially on platform dependencies or integrations (e.g., APIs, cloud, AI services)
  • Guide and coach cross-functional teams on Agile principles and Scrum practices
  • Remove blockers and enable team members to focus on delivering value
  • Foster a high-performing, collaborative, and self-organizing team culture
  • Collaborate with Product Owners to maintain a clear and prioritized backlog
  • Track sprint progress and report key metrics and insights to stakeholders
  • Drive continuous improvement initiatives through retrospectives and feedback loops
  • Support education and adoption of Agile mindset within teams applying AI in their own projects

Qualifications

  • Bachelor's degree in computer science engineering, or a related field (master's preferred)
  • 5+ years of experience in Agile project delivery, with at least 3 years as a Scrum Master
  • Certified Scrum Master (CSM), SAFe Scrum Master (SSM), or equivalent certification
  • Strong understanding of Agile frameworks (Scrum, Kanban, SAFe)
  • Proven experience managing multiple Agile teams in a fast-paced environment
  • Excellent facilitation, conflict resolution, and communication skills
  • Comfortable working with technical teams building AI-integrated systems (APIs, cloud, ML/LLM workflows)
  • Experience with Agile tools such as Jira, Confluence, etc.

Nice to Have

  • Experience in applied AI/ML or software projects involving LLMs, data, or API-heavy backends
  • Exposure to agentic AI design patterns or NLP engineering
  • Experience in scaled Agile environments (e.g., SAFe)
  • Background in software development or technical project management
  • Familiarity with DevOps practices and CI/CD pipelines

Why Join Us?

  • Work at the frontier of applied AI and automation
  • Lead teams building agentic systems that solve real-world problems
  • Be part of a collaborative, cross-functional culture where engineering, AI, and product intersect
  • Help shape how teams deliver smart, scalable solutions using Agile best practices
Location:
IND Gurgaon B14-18 Flr Work-at-HomeLanguage Requirements:Time Type:Full time

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Concentrix
Concentrix

Business Process Outsourcing

Irving

250,000+ Employees

450 Jobs

    Key People

  • Chris Caldwell

    President and CEO
  • Kathy F. Hargrove

    Chief Financial Officer

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