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About the Team
If your professional passion is crafting a high-performance work environment by facilitating learning and development experiences that drive engagement, joining the Talent Experience Team within People & Purpose may be a good fit for you. As the world looks to Workday for the next generation of human capital technology solutions, our colleagues look to us to build a special culture that enables our employees to thrive and grow while putting their professional passions to work every day. A key member of a high-impact team, we are looking for someone who wakes up every day ready to focus their energy and expertise by welcoming workmates to Workday and delivering a streamlined experience to workmates. The bar is high as we build and deliver impactful experiences for our workmates and people leaders to promote growth and development.
About the Role
As a Senior Regional Learning Delivery Partner within the Talent Experience organization, you will enable the frictionless delivery of our portfolio of learning and development programs, providing our employees with a remarkable experience that helps them grow their skills and careers at Workday. As we craft the future of learning at Workday, we are constantly aligning with partners to identify the skill needs across Workday and key gaps we can address. This role works with our business partners and portfolio managers to address regional skill needs through different learning modalities including e-learning, instructor-led training (ILT), and facilitated peer learning.
Focus areas of this position will include:
Facilitation - Deliver virtual and in-person learning and networking experiences aligned with global learning strategies and core values and tailored to regional needs, including people leader enablement programs and career development sessions. Facilitate the Day One Orientation experience for new hires along with skill development sessions on topics such as navigating difficult conversations, cultivating a productive network, influencing and presenting; infuse Workday values and culture philosophy in all training and development activities.
Project Management - Lead project teams through program refresh/redesign efforts, influence enhancements to the participant and facilitator experience; build and manage project timelines, engage collaborators, and ensure key outcomes are delivered; prioritize multiple programs and delivery dates and be accountable for all aspects of content delivery, ensuring problems are addressed, called out when needed, and resolved quickly.
Learning Program Operations - Ensure a flawless program experience for learners attending Talent Experience, Employee Life, and People & Purpose sponsored programs; this includes processing enrollments, marketing communications, and all logistics associated with program delivery. Orchestrate regional production and deployment of new hire gifts, serve as Day 2+ onboarding resource. Deliver regular on-site events and activities in partnership with Workmate Community Leaders to foster networking, collaboration, and a sense of community.
Collaboration - Serve as a regional representative of the Talent Experience and Employee Life teams. Deliver on program outcomes, cultivate and capitalize on collaborative relationships, be a consulting Partner with PBPs and business leaders, identify gaps in learning uptake and develop localized solutions to optimize the use of existing learning resources in support of career development. Work with the Upskilling Enablement & Design team on new career and learning enablement including the development of content, exercises, cases and simulations. Provide recommendations for improvements to in-flight training programs.
About You
Basic Qualifications 8+ years directly related experience in the following fields: instructor led training, facilitation, project management, talent and/or learning and development experience
Deep knowledge of relevant content areas, including the fields of management, leadership, organizational development, adult learning theory, and human resource development
Ability to travel occasionally to support training needs across the APJ region and occasionally to headquarters in the United States.
Other Qualifications -
Facilitation - Provide excellent verbal communication skills and strong facilitation; engage and connect with audience and be able to listen, react to the audience while balancing control, emphasize and reframe objections to overcome contrary views while remaining calm and objective.
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Project Management - Use a results-driven approach to optimally lead a team through a project sprint; scope a project, build timelines, manage risks, collaborate with team members.
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Adaptability - As a member of an evolving team and business, handle fast paced situations with a focus on key outcomes; shift gears comfortably as business needs evolve. Proactively seek out feedback and opportunities for improvement, and adapt your design solutions in response.
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Innovation - Experiment with new learning formats and methodologies and iterate based on feedback and success metrics.
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Cross-functional influence and collaboration - develop and cultivate strong connections with workmates and leaders at all levels, partnering with the Learning Delivery team, people partners and other Talent Experience teammates.
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Multilingual - the ability to speak Hindi is a plus.
Our Approach to Flexible Work
With Flex Work, we re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means youll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
