Sr. Merchandiser

Company Description

Established in 1914, R. L. Khanna & Co. is a leading Manufacturer and Exporter of Home Textiles, Handicrafts, Door Mats, and Outdoor Carpets. The company has integrated teams for design, merchandising, sales, accounting, and factory management. Operated as a partnership, R. L. Khanna & Co. is known for its honesty and integrity. It ensures sustainability by using organic, recycled, environmentally friendly, and internationally certified raw materials and production processes.

Role Description

This is a full-time on-site role for a Sr. Merchandiser based in Gurugram. The Sr. Merchandiser will act the liaison between the buyer and the production managers. They will be responsible for overseeing the merchandising process, including product development, factory communication, and ensuring that the products meet market demands. The position requires managing customer relationships, executing marketing strategies, and coordinating all ERP systems to keep proper track of shipments and payments. Additionally, the Sr. Merchandiser will work with factory managers to follow and track production progress.

Qualifications

• Excellent Communication and Customer Service skills in both English and Hindi
• Sales, Retail and/Or Marketing expertise
• Strong organizational and analytical skills with time management as a priority
• Ability to work independently and collaboratively to handle more than 10-20 international buyers at once
• Experience in the textile or handicraft industry within export sector
• Knowledge of key and relevant terms for communicating shipment details and timelines with buyer
• Bachelor’s degree in a relevant field is preferred