Sr. Manager Enterprise Business (7-10 yrs experience)

We are seeking a dynamic and experienced Sr. Manager / AGM – Enterprise Business to lead strategic enterprise relationships, drive revenue, and expand our presence within existing and new accounts. This role demands a mix of client-facing expertise, strong relationship management skills, and proven ability in cross-functional collaboration.

You’ll be the key driver in growing enterprise business by strengthening account retention, generating new pipelines, and converting enterprise accounts into long-term partnerships.

Key Responsibilities:

1. Enterprise Account Relationship Management

• Build and maintain deep relationships with Points of Contact (PoCs) across multiple departments and levels (including C-level) within client organizations.

2. Account Retention & Growth

• Strategize and execute retention plans to reduce churn.
• Identify upselling and cross-selling opportunities to maximize client value.

3. Strategic Account Planning

• Develop and implement detailed account plans aligned with overall business goals.
• Drive quarterly and annual revenue targets for assigned accounts.

4. Pipeline Development & Forecasting

• Build and manage a robust opportunity pipeline with accurate forecasting.
• Regularly update CRM for visibility and tracking.

5. Stakeholder Engagement

• Conduct regular check-ins, business reviews, and decision-maker meetings.
• Present ROI, training outcomes, and strategic suggestions to stakeholders.

6. New Contact Development

• Identify new PoCs across departments and geographies to deepen account penetration.

7. Cross-Functional Collaboration

• Coordinate with Pre-Sales, Operations, Finance, and Marketing teams to deliver client expectations and business objectives.

8. CRM & Communication Excellence

• Ensure CRM hygiene and quality communication with high response rates.

9. Market & Competition Awareness

• Conduct competition analysis and stay updated on industry best practices

Desired Candidate Profile:

• 7–10 years of experience in enterprise account management, B2B sales, or client success
• Proven ability to manage large corporate accounts and deliver consistent growth
• Strong experience in Corporate Training, EdTech, SaaS, or Learning Solutions preferred
• Excellent interpersonal, negotiation, and communication skills
• Strategic thinker with a hands-on, execution-driven mindset
• PG / MBA preferred. Graduates with exceptional track records are welcome.
• Proficient in CRM tools and account management frameworks
• Open to travel as per business needs

Job Types: Full-time, Permanent

Pay: ₹1,200,000.00 - ₹1,500,000.00 per year

Benefits:

• Cell phone reimbursement
• Food provided
• Health insurance
• Internet reimbursement
• Leave encashment
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Fixed shift
• Monday to Friday
• Morning shift

Supplemental Pay:

• Joining bonus
• Performance bonus
• Quarterly bonus
• Yearly bonus

Application Question(s):

• What is your current ctc?
• What percentage of your current role involves managing existing client accounts versus acquiring new clients?
• Have you ever been responsible for renewing contracts or expanding business with an existing account? What was your success rate?
• Can you describe a time when you grew revenue from an existing client through upselling or cross-selling?
• Do you currently handle C-level or PoC relationships with existing clients? How often do you interact with them?

Work Location: In person