Sr. Manager – Business Excellence - GO/JC/350/2025

Job Description

Job Description Job Description: Job Title: Sr. Manager - Business Excellence (Healthcare) (Transactional Quality) Job Overview We are seeking highly skilled professionals to drive business excellence within our healthcare vertical. The ideal candidate will be responsible for implementing quality initiatives, optimizing processes, and ensuring operational efficiency while maintaining industry standards. Key Responsibilities Lead transactional quality initiatives for healthcare processes (Payer or Provider domain). Apply Six Sigma and Lean principles to enhance operational efficiency. Drive process improvement projects using Black Belt (BB) methodologies. Conduct data analysis and reporting to support business decisions. Collaborate with cross-functional teams to implement best practices in quality management. Ensure compliance with regulatory requirements and industry standards. Provide strategic recommendations to enhance customer experience and operational effectiveness. Skills & Attributes Black Belt (BB) Certification with proven experience in Six Sigma methodologies. Strong expertise in healthcare domain (Payer or Provider—either is acceptable). Exceptional transactional quality management experience. Advanced Excel skills – Strong test performance is mandatory. Excellent analytical, communication, and leadership skills. Preferred Qualifications Experience in process automation and digital transformation for healthcare operations. Prior experience handling large-scale quality improvement projects. Skills Required RoleSr. Manager – Business Excellence Industry TypeHospitals/ Health Care Functional Area Required Education Degree Employment TypeFull Time, Permanent Key Skills PROCESS AUTOMATION & OPTIMIZATION SIX SIGMA BLACK BELT (BB) CERTIFICATION STRATEGIC THINKING & PROBLEM-SOLVING TRANSACTIONAL QUALITY MANAGEMENT Other Information Job CodeGO/JC/350/2025 Recruiter NamePriya Srinivasan Show more Show less