Sr. Manager - Business Collaboration

The role is responsible for product management, value proposition, market strategy, product positioning, development, scaling up of product and developing new /enhanced services or features in Unified Collaboration domains. The objective is to ensure an increase in product and service profitability, revenue, and market competitiveness of the product. This is a tactical role which contributes in defining the direction of the operating plans based on the business strategy, with a significant mid-term impact on business unit overall results.

Responsibilities:

• Define product requirements & lead/own product development from concept to launch (with accountability for product delivery). Ownership of building product roadmaps and offerings and ensuring governance to drive implementation.
• Facilitate and support smooth and fast customer order journey. Support and propose improvements in systems, process to improve CSAT. Closely work IT teams to build a digital journey platform and experience for customers.
• Develop and implement product plans that include value proposition, pricing, positioning, channels, promotions, and packaging, collateral support, and sales support/infrastructure plan to drive the successful acquisition and retention of customers. Define a 'go to market model' within the existing sales/channel strategy.
• Specify, monitor & manage product financial, technical, service & operational performance levels. Tracking the product(s) P&L, revenue, new business, and profitability including competitive pricing of the product(s) in the marketplace to achieve desired sales volumes/optimized profit.
• Provide timely and accurate forecasts for and reporting on product or solution revenues and costs.
• Define the product s value proposition for Sales. Engage in product education/Trainings, through available channel. Provide Sales and commercials teams with appropriate pricing guidelines and support special pricing and special solutioning on need basis.
• The role may be an individual contributor or may lead a small team.

Minimum qualification & experience:

Relevant years of experience in product management/sales

Desired Skill sets

• Technical and commercial orientation
• Good knowledge of local market
• Solution orientation, ability to perceive end to end solution.
• Data analysis (based on consultant reports) and representation.
• Strong business acumen and industry knowledge
• Experience in delivering finely tuned product marketing strategies.
• Exceptional writing and editing skills, combined with strong presentation skills.
• Product Architecting, Engineering and Product Management