Sr. Manager/ Associate Director/ Director - Service Delivery

Job Description

Job Description We are seeking passionate Senior Leaders to drive operational excellence at EOSGlobe. As a Senior member of our team It is expected that you are highly collaborative and can build cross-functional relationships with departmental heads and management across the business. You can implement process improvements to enhance efficiencies. You will maximize client engagements and work with your leadership team to develop plans to meet future site needs. You will maintain profit margins and develop internal control systems to ensure accountability. You can implement process improvements to enhance efficiencies. You can drive performance metrics and KPIs independently. You need to be hands-on with operational strategy development. You can take the process/account to new levels of achievement making it a benchmark in the industry. Qualifications : 10+ Years of Experience in the BFSI Sector (Insurance Domain Preferred). Strong financial management and budgeting skills. Ability to make sound business decisions based on data and statistics. Excellent communication and leadership skills. Possess a People-First leadership style Thorough understanding of organizational behavior, workforce planning, metrics, and analytics.