Reporting Analyst

TTEC

1 - 3 years

5 - 6 Lacs

mohali

Posted:-1 days ago| Platform:

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Skills Required

excel reporting reporting analysis business reporting power bi reporting and analytics reporting tools data reporting

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Lead data analysis and provide insights for continuous improvement initiatives in OPS.
Design and implement scalable data models to improve reporting accuracy and efficiency.
Develop database structures and reporting solutions using Looker, Studio, Power BI, SQL, and other tools.
Collaborate with cross-functional teams (OPS leadership, clients, IT) to optimize performance and reporting frameworks.
Participate in high level review discussions with OPS leadership and clients, representing the function in performance evaluations and OPS planning.
Mentor colleagues within the function to enhance data analytics and reporting capabilities

Preferred candidate profile

3+ years of experience in Reporting and Analytics (BPO experience required).

Knowledge of Microsoft Fabric
Proficiency in Looker, Power BI
Strong data visualization skillsstorytelling with data
Excellent communication and comprehension skills
Strong time management, prioritization, and problem solving abilities

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