Sr. Hardware Engineer – Debug

As Microsoft's cloud business continues to grow, the ability to deploy new offerings and hardware infrastructure on time, in high volume with high quality and lowest cost is of paramount importance. To achieve this goal, the Hardware, Infrastructure Management, and Fundamentals Engineering (HIFE) team is instrumental in defining and delivering operational measures of success for hardware manufacturing, improving the planning process, quality, delivery, scale and sustainability related to Microsoft cloud hardware. We are looking for seasoned engineers with a dedicated passion for customer focused solutions, insight, and industry knowledge to envision and implement future technical solutions that will manage and optimize the Cloud infrastructure.

We are looking for a Senior Hardware Engineer - Debug - to join the team.

• 10+ years of technical experience as a platform architect or validation architect or a lead debug engineer or equivalent industry experience.

• Deep understanding of modern server architectures – Memory or CPU or storage or system level firmware.

• Capable of technical deep dives into platform design, verification flows, operating systems, networking, and storage.

• Platform Debug and validation experience.

• Data analytical skills- Knowing how to use data based and analytical tools.

• Excellent communication skills using various forms of media.

• Able to plan work, and work to a plan adapting as necessary in a rapidly evolving Environment.

• Individual effectiveness skills such as discipline, time management, decision making, planning, and organizing work, summarizing results through technical reports.

• Self-driven, self-motivated individual must be able work independently as well as collaboratively in a team environment and across the team of engineers.

• Lead E2E @scale system level debug activities in the cluster to meet fleet KPIs.
• Collaborate with hardware, firmware, and software teams to enable comprehensive root cause analysis.
• Accountable to meet debug/ triage SLA.
• Provide priority to issues based on technical and business understanding of both complexity & impact.
• Identify, drive execution and E2E verification plans to proactively address open issues.
• Develop best in class debug methodologies, test strategies and platform validation plan for the at-scale clusters.
• Solve problems relating to mission critical services and develop automation to drive debug efficiency.
• Collaborate with internal and external partners to ensure systems meet significant quality, reliability, and service level requirements for a cloud environment.
• Effectively communicate with partners and stakeholders for planning and progress on initiatives using data.