Sr. Engineer - iManage

Welcome to Frontline Managed Services® – where innovation, technology, and efficiency converge to redefine the landscape of IT, Financial, and Administrative Managed Services for legal and professional service firms. As pioneers in the industry, we are driven by a relentless commitment to excellence.

Join Our Team and Be a Catalyst for Change!

We don't just follow industry standards; we set them. Our dynamic environment thrives on pushing boundaries and embracing challenges. We are more than a workplace; we are a community of forward-thinkers dedicated to shaping the future.

Position Overview

As an iManage Senior Consultant at Frontline Managed Services, you will play a pivotal role in the successful implementation of our enterprise projects and initiatives. You will be entrusted with providing expert technical guidance and support for our iManage products, ensuring the delivery of high-quality solutions that meet our clients' business needs.

Work Hours - This position requires that applicants work US Business Hours Monday through Friday (6:30PM - 2:30AM IST)

Work Location - This positoin can be worked 100% virtual. Applicants are required to have Reliable home office setup, including consistent power supply and high-speed internet with redundancy measures in place to support uninterrupted virtual work.

Compensation - ₹25.05 – ₹33.4 LPA

What You’ll Do

• Lead the technical delivery of iManage products within enterprise projects, ensuring adherence to project timelines and quality standards.

• Collaborate closely with clients and team members to understand business processes and requirements, offering valuable insights and recommendations for optimal solutions.

• Serve as a subject matter expert and trusted advisor on iManage products, providing guidance and support to clients throughout the implementation process and beyond.

• Contribute to the continuous improvement of our implementation methodologies and best practices.

• Take ownership of your career path within our Professional Services organization, actively seeking opportunities for growth and development.

• Providing technical expertise on consulting engagements in all stages including planning, analysis, design, deployment, and testing stages of a project with a focus on data migration and transformation.

• Running successful data migrations in line with migration design specifications, identifying and addressing data anomalies.

• Assessing customer requirements, clarifying the client’s system specifications, understanding their work practices, and the nature of their business to formulate technical solution design.

• Conducting product demonstrations in support of business cases, providing best-practice advice to clients, and functioning as a trusted advisor.

• Building and deploying solutions in line with design specifications.

• Creating client deliverables such as presentations, build, deployment guides, and task lists.

• Delivering knowledge transfer sessions to customers and other team members.

• Presenting progress reports to the Project Manager or customer teams.

• Maintaining a working knowledge of current and trending technologies both internally and within the industry, and their applicability to the organization.

• Developing a close working relationship with Engineering, Sales, and Support teams to foster collaboration and teamwork.

• Providing feedback on product usage, features requested at customer sites to our Engineering teams so as to influence future roadmap direction.

• Supporting case study development and providing lessons learned feedback to the project team.

• Assist with scoping, pricing, and proposals.

Required Skills/Abilities

• iManage Cloud Fundamentals Certification REQUIRED

• Strong understanding of document and email management processes.

• Proficiency in relevant technologies and platforms, such as iManage Work, iManage Control Center, iManage Security Policy Manager, etc.

• Excellent communication and interpersonal skills, with the ability to effectively engage with clients and internal stakeholders at all levels.

• Proven track record of delivering successful, business-critical solutions.

• Ability to work independently as well as part of a collaborative team environment.

• Relevant certifications

Education and Experience

• Bachelor’s degree in engineering or related field

• 7+ years in an engineering or similar field

Nice to Have Certifications

• Cloud Certification – Azure, AWS, GCP, etc.

• iManage Certification – Certified Systems Engineer (CSE), Work 10x Deployment Professional

• Project & Methodology Certification – ITIL, Agile or Scrum, etc.
  

Not Sure You Meet Every Requirement?

We know that great candidates may not match every qualification listed. If you’re excited about the role and believe you could be a strong fit, we encourage you to apply. We value potential and a growth mindset as much as experience.

Join Us

At Frontline Managed Services, we celebrate different backgrounds, experiences, and perspectives. We are committed to building a team that reflects the clients and communities we serve.

“We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.”