Job
Description
Welcome to Frontline Managed Services, where innovation, technology, and efficiency converge to redefine the landscape of IT, Financial, and Administrative Managed Services for legal and professional service firms. As pioneers in the industry, we are driven by a relentless commitment to excellence. Join Our Team and Be a Catalyst for Change! We don't just follow industry standards; we set them. Our dynamic environment thrives on pushing boundaries and embracing challenges. We are more than a workplace; we are a community of forward-thinkers dedicated to shaping the future. As an iManage Senior Consultant at Frontline Managed Services, you will play a pivotal role in the successful implementation of our enterprise projects and initiatives. You will be entrusted with providing expert technical guidance and support for our iManage products, ensuring the delivery of high-quality solutions that meet our clients" business needs. This position requires that applicants work US Business Hours Monday through Friday (6:30PM - 2:30AM IST) and can be worked 100% virtually. Applicants must have a reliable home office setup, including consistent power supply and high-speed internet with redundancy measures in place to support uninterrupted virtual work. Your responsibilities will include leading the technical delivery of iManage products within enterprise projects, collaborating closely with clients and team members to understand business processes and requirements, serving as a subject matter expert and trusted advisor on iManage products, contributing to the continuous improvement of implementation methodologies and best practices, and taking ownership of your career path within our Professional Services organization. Additionally, you will provide technical expertise on consulting engagements, run successful data migrations, assess customer requirements, conduct product demonstrations, build and deploy solutions, create client deliverables, deliver knowledge transfer sessions, present progress reports, maintain knowledge of current technologies, develop working relationships with internal teams, provide feedback on product usage, support case study development, and assist with scoping, pricing, and proposals. The required skills and abilities for this role include iManage Cloud Fundamentals Certification, a strong understanding of document and email management processes, proficiency in relevant technologies and platforms such as iManage Work and iManage Control Center, excellent communication and interpersonal skills, a proven track record of delivering successful solutions, and the ability to work independently and collaboratively. Candidates should have a Bachelor's degree in engineering or a related field and 7+ years of experience in an engineering or similar field. Nice to have certifications include Cloud Certification (Azure, AWS, GCP), iManage Certification (Certified Systems Engineer, Work 10x Deployment Professional), and Project & Methodology Certification (ITIL, Agile, or Scrum). At Frontline Managed Services, we value potential and a growth mindset as much as experience. We celebrate different backgrounds, experiences, and perspectives, and are committed to building a team that reflects the clients and communities we serve. If you're excited about the role and believe you could be a strong fit, we encourage you to apply and join us in shaping the future.,