Sr Engagement Manager , AWS Professional Services

5 - 9 years

14 - 19 Lacs

Posted:2 weeks ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing smalland mid-market accounts to enterprise-level customers including public sector
As an Engagement Manager, you will collaborate with AWS consultants, partner, and client teams to create and execute a plan to achieve engagement goals that deliver customer outcomes. You will gain knowledge of the customer environment to expedite stakeholder alignment and team cohesion to help deliver customer value. You will lead engagements, aligned to Amazon Leadership Principles and in accordance with the Engagement Manager Role Guidelines. As a delivery leader, youll drive business outcomes through matrix team management across multiple workstreams, employing agile/hybrid/waterfall methodologies. Your responsibility encompasses end-to-end project lifecycle management, from outcome validation to successful delivery, aligned with our Delivery framework.
  • Lead complex, multi-stream delivery engagements
  • Validate and ensure achievement of customer business outcomes
  • Manage risks proactively while identifying opportunities for additional value
  • Coach teams and customers on delivery practices
  • Partner with sales, support, and engineering teams for comprehensive solution delivery
  • You will serve as a strategic advisor, helping customers navigate their transformation journey while fostering innovation. This includes:
  • Providing strategic guidance and risk management
  • Delivering training on agile methodologies
  • Enabling partners through framework adoption
  • Collaborating across AWS teams
  • Gathering and channeling customer feedback to improve AWS services
The role requires adaptability to handle unexpected challenges and willingness to travel to customer sites and internal events as needed. Success in this position demands effective leadership skills, agile expertise, and the ability to drive business outcomes while maintaining stakeholder relationships. Mentorship & Career Growth

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there s nothing we can t achieve in the cloud. Hands on experience delivering enterprise-level IT consulting projects using Agile, Waterfall and Hybrid methodologies

  • Working experience on Agile and Project Management delivery best practices, frameworks, methodologies and tool sets (e.g. Miro, Jira)
  • Presented to C-level executives as well as to technical subject matter experts
  • Experience in technical product or program management
  • Experience in project financials

- Project management certifications (e.g., APM, CSM,PSM, PMI-ACP, PRINCE2 SAFe (Scaled Agile), etc.)

- AWS / Cloud Experience and Certifications

- Flair for selling and operating as a Trusted Advisor

- Past experience as a Technical Program Manager (TPM) leading development projects.

- Ability Influence technical priorities and business strategy through data-driven contributions, working directly with engineering managers and software engineers

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