Sr. Customer Service Representative

Role & responsibilities

• Your passion for excellence will leave each customer with the feeling of exceptional service
• You will be essential to building relationships with new customers as well as retaining existing ones
• You will help to grow and expand our company by promoting customer retention and sales of new products
• You will uphold our position as the industry leader with your impressive communication, product knowledge and problem-solving skills

Preferred candidate profile

• You enjoy building relationships with others and want to leave them feeling great about their interaction with you
• You have prior customer-facing experience and enjoy helping others through your work, your volunteer efforts or your hobbies
• You are adaptable and resilient and are always up for a challenge
• You are organized with great written and verbal communication skills

Lutron offers a competitive compensation and benefits package and a dynamic and professional work environment. We also offer continued growth through increased job responsibilities, courses offered through Lutron University and advancement opportunities.  For more information, view our website at www.lutron.com. EOE/AA.