Sr. Business Development Associate - US/EU || Upto 17 LPA (F+V)

Our client is a global enterprise-grade, AI-powered Transportation Management System (TMS) provider, trusted by FMCG & retail industry leaders. With 350+ deployments across 30+ countries, the platform unifies orders, capacity, and carrier networks into a single intelligent system—enabling seamless planning, execution, and settlement.

We have an opening for an in-house sales development representative with experience selling SaaS solutions into the US and Europe. As an in-house sales development representative (SDR) you will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives.

Key Responsibilities & Deliverables:

• Learn about and fully understand client offerings and key message points
• Understanding customers' needs and identifying sales opportunities.
• Owning pipeline and leads targets for the geo.
• Generating outbound leads via LinkedIn, email, and phone conversations.
• Triaging inbound leads, scheduling, and hosting meetings, then distributing meeting notes and pursuing next steps.
• Explain our services, answering potential customers' questions and sending additional information via email.
• Collaborating with our content, database, and operations team on campaigns.
• Updating our marketing systems ensuring accurate records of interactions and sales workflows.
• Staying informed about new technologies in the marketplace and competing services.

Qualification

• Experience: 4-6 years’ experience in inside sales / business development role at a SaaS company serving US market (exposure to selling supply chain solutions will be an added advantage).
• Martech Stack: Versant with using LinkedIn Sales Navigator, database platforms like ZoomInfo / Apollo, and CRM like Salesforce / HubSpot.
• Intent & ABM Marketing: Exposure to using intent data and knowledge of ABM principles.
• Interpersonal skills: Ability to build and maintain strong relationships with prospects and internal teams, fostering trust and collaboration.
• Empathy: Understanding prospect needs and perspectives.
• Excellent verbal and written communication: Capable of conveying ideas clearly and persuasively verbally as well as in InMail's and emails.
• Active Listening: Engages with prospects by asking insightful questions and listening intently to their responses to understand their challenges and goals.