Role : Sr Accounts Receivable SpecialistLocation : Hyderabad (2 days Hybrid - Tue and Friday)Shift timing : 3PM-12AMTotal Experience : min 4-7 YearsRelevant Experience: 4 years
About Carbon3D
Carbon offers several varieties of hardware and software that use digital light synthesis, a technique developed by the company. 3D printer models are differentiated by the size of the build area. They are connected to the cloud to allow for predictive maintenance, remote monitoring, and over-the-air software updates. The company has made three series of printers – the M1, M2, and M3 printer. There is also the large scale printer designed for high-volume production called the L1 printer. The company has also made a part washer named the Smart Part Washer, which also records product information in addition to washing and serializing parts
About Role
As the Senior Accounts Receivable Specialist, you will work on customer billings, credit and collection, and all related system activities. The ideal candidate will have experience with cash applications.This role will report to the Senior Manager of Revenue and Technical Accounting.You will.Billing operations -
- Ensure efficient and timely payment applications and billing management. Promptly
- respond to billing-related inquiries from both external and internal parties. Assist with credit/rebills, credit memos, write-offs, and customer set-up process. Develop, implement and maintain desktop procedures for billing operations.
Credit and Collections -
- Ensure efficient and timely cash collections from customers. Follow up with aged
- receivables and escalate them, as needed, to the supervisor and other appropriate departments such as sales and legal.
Cross-functional collaboration -
- Work collaboratively across departments (engineering, product, legal, customer
- operations, sales operations, etc.) to continuously improve billing, collections, and reporting processes for efficiency, scalability, and customer experience.
Compliance -
- Assist with audits including external financial and tax related audits as well
- as ad hoc due diligence requests.
Special projects -
- Perform other special projects and analyses as directed by management.
You have...
- Bachelor’s Degree (preferred in Business, Accounting, or Finance).
- 2+ years of progressive billing operations/cash collections experience.
- Working knowledge of Oracle and Salesforce. Advanced computer skills especially in Microsoft Excel.
- Strong interpersonal and communication skills, including excellent written, oral, listening
- and presentational skills and ability to work well under pressure and interact at all levels are also required.
- Strong organization skills and detail oriented mindset
- Ability to manage multiple projects and deadlines with limited supervision.
- Teamwork is essential to the group, so it is critical that the candidate interacts with
other team members and manages collaboratively and effectively.
If you Interested please share you answer on the below questions-
- What is your name? (Please use the name(s) submitted in application).
- Do you presently reside in Hyderabad, India?
- If you are not presently living in Hyderabad, are you able to relocate (at your own expense) if we hire you for this position?
- Are you willing and able to work night shift hours to accommodate more US coverage? (4:30pm to 12:30am IST)
- How many years of accounts receivable experience do you have?
- Please describe your experience with Collections and email campaigns to customers.
- Please rate yourself experience level for the following areas. (1) beginner to (5) expert
- 1 - Beginner
- 2
- 3
- 4
- 5 – Expert
- Accounts Receivable Operation
- Payment application in Oracle (or other ERP)
- Follow up with customers for collection
- Credit and Collections
- Customer Setup process
- Oracle's Billing Module
- Please tell us about a time when you encountered an issue with a payment or customer account and didn’t have clear instructions on how to resolve it. What did you do, and how did you figure out the next steps?
- What size companies have you worked in?
- Small - up to 100 employees
- Medium - 101–999 employees
- Large - 1,000+ employees
- What is the notice period for your current employer?
- What compensation range or amount are you seeking for this position?
- Is there anything else you'd like to share? Please add any relevant information here.
