Sports Manager

Location: Ground Zero Sports Facility, Ludhiana Employment Type: Full-time, Long-term Shift Timing: 4:00 PM to 12:00 AM Salary Range: ₹25,000 – ₹35,000/month Role Overview: We're looking for a sports enthusiast with strong people skills to run our turf facility end-to-end. You'll be the face of Ground Zero during peak hours, managing operations, staff, bookings, and customer experience. This is a leadership role for someone who wants to grow with a sports-tech brand. Key Responsibilities: Oversee daily facility operations during evening and night hours (turf maintenance, lighting, equipment checks) Manage support staff (cleaners, security, groundskeepers) and ensure disciplined execution Handle walk-in customers, bookings, complaints, and feedback with professionalism Coordinate with the backend team for booking confirmations, payments, and scheduling Ensure safety protocols, cleanliness standards, and equipment upkeep Drive customer engagement through casual conversations, league promotions, and community building Report daily updates (attendance, issues, maintenance needs) to management Support marketing initiatives (on-ground activations, social media content, league events) What We're Looking For: Background in sports (football, cricket, athletics, or any competitive sport preferred) 1–3 years of experience in sports facility management, gym management, or customer-facing roles Strong communication skills in Hindi, Punjabi, and English Ability to handle teams, resolve conflicts, and manage operations independently Punctual, responsible, and professional attitude Basic understanding of turf sports and facility requirements Comfortable with night shifts and weekend availability