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Job Description Job Title : Splunk ITSI Engineer Location : 100% Remote (India Only) Experience : 10+ Years Total, 5+ Years Recent in Pharma Domain Job Summary We are a global healthcare organization dedicated to making life better for people around the world. With a mission centered on innovation, care, and improving disease management, we are seeking passionate professionals committed to making a meaningful impact. Our team is looking for a Splunk ITSI Engineer to enhance enterprise observability and IT operations through Splunk's powerful cloud and intelligence solutions. Requirements 4 - 5+ years of hands-on Splunk experience 3 - 5+ years of Splunk ITSI (IT Service Intelligence) development experience (mandatory) 4 - 8 years of overall industry experience as a technology practitioner Successful implementation experience with Splunk Cloud at an enterprise level is a plus Skilled in gathering requirements, analyzing and documenting them, and supporting testing : Prior experience supporting Splunk Enterprise Cloud in a large enterprise (>5,000 servers) Expertise in developing Splunk ITSI glass tables, service trees, correlation searches, KPIs, and notable event aggregation policies Splunk Certification (or equivalent real-world experience) - Preferred Experience in enterprise-scale operations and maintenance environments Minimum 2+ years of experience with rule creation and advanced logic in Splunk Familiarity with cloud runtime services (AWS EC2, Lambda, CloudWatch, Azure Functions, etc.) Strong communication skills - both written and verbal Ability to interface effectively with end users and stakeholders Primary Responsibilities Engineer, configure, administer, and support the enterprise observability platform, including Splunk Cloud, ITSI, and Infrastructure Monitoring (Enterprise Edition) Develop ITSI glass tables, service trees, entity designs, KPIs, and correlation searches Build front-end searches, dashboards, and reports using Splunks SPL (Search Processing Language) for IT operations and threat detection Perform root-cause analysis and provide post-implementation support Independently create low-level design artifacts and contribute to high-level designs Scale and expand use cases, integrating new data sources into Splunk Conduct Splunk health checks, optimize search performance, and enhance platform efficiency Provide knowledge transfer sessions to IT engineers and Ops analysts Collaborate with risk, compliance, and cybersecurity teams to align with log management and SIEM standards Improve log ingestion and management through automation and architectural best practices Design and implement dashboards and reports to support business goals Work with stakeholders to continuously improve the companys SIEM posture Ensure high system availability (24x7 uptime) Identify opportunities to enhance system performance, availability, and reliability (ref:hirist.tech) Show more Show less
