Specialist Recruitment Administration

Specialist - Recruitment Administration.

Shifts: 24*5 with weekends off

• Data integrity accuracy for self and (Senior) Recruitment Coordinators
• Completion of tasks within agreed timescales or Service Levels
• Compliance to policies, procedures, and ISO standards applicable to both client and AMS
• Requisition management & Interview scheduling
• Offer Management & Helpdesk support
• Completion of mandatory trainings
• Customer satisfaction/working within Service Levels
• Efficient usage of Digital Automation or Technology
• Partnership with clients and stakeholders through effective collaboration

Key Responsibilities

• Manage complex requisition processes and interview scheduling, ensuring timely coordination with hiring managers.
• Communicate effectively with recruiters through email and voice to support seamless recruitment operations.
• Maintain and review daily reporting, including account-level volumes and trend analysis.
• Act as a Subject Matter Expert (SME) in designated processes, contributing to process improvements, mentoring colleagues, and providing training or coaching.
• Perform quality assurance checks on team deliverables, manage workload distribution, and assist in resolving issues or escalations.
• Assist with helpdesk tasks, update the applicant tracking system, and start or verify pre-employment checks and references.
• Managing various ad-hoc administration activities to support the effective running of the recruitment process
• Building and maintaining strong working relationships between all parties including recruiters, hiring managers, vendors (e.g., PEs vendor), and other account stakeholders
• Ensuring stakeholders are continually appraised and updated on the relevant processes
• Management of day-to-day queries relating to their area of responsibility, ensuring all are dealt with in an effective and timely manner and escalated where necessary
• Participating in continuous improvement implementation within the immediate team
• Fully utilizes technology and other rollouts and changes implemented to the team