Specialist

Metlife

3 - 7 years

7 Lacs

Noida

Posted:1 hour ago| Platform:

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Skills Required

Business process Analytical skills Usage Excel Performance management Conflict resolution Time management Finance Customer service

Work Mode

Work from Office

Job Type

Full Time

Job Description

Experience

(In Years)

Minimum 6-7 years of experience in Business Process Off-shoring, Financial Institutions, Insurance industry.
Minimum 3 years supervisory experience preferred

Technical Skills

Knowledge of the function, process and systems
Ability to be an effective coach & deliver meaningful feedback
Clear written and verbal communication
Excellent problem solving skills
Strong Analytical skills
Strong Customer Service/ Soft Skills
Conflict resolution skills
Strong performance management skills.
Good written and verbal communication, proficiency in English language
Interpersonal communication and influencing skills
Prioritization and time management skills
Exhibit use of sound business judgment
Self Motivated
Good knowledge of business systems
Excellent knowledge of MS Office & Excel in Particular
Product knowledge
Works independently but seeks assistance/direction as needed
Should have skills to analyze & understand the data and provide inputs on variances and others as
required (Product Knowledge)

Other Critical Requirements Like Voice/ Non-Voice for Insurance Ops

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