Specialist

Role & responsibilities

Expertise installing, configuring, and supporting the Solaris 11 and 10. Expertise knowledge of Sun SPARC and T series class hardware. Expertise configuration and administration of Solaris LDOM Experienced installing, configuring, and support RHEL 7 and RHEL 6. Experienced on VMware platform and managing Linux VM through vSphere 6. Configuration and administration of LVM, Veritas Volume Manager and ZFS. Experienced on configuration and administration of Solaris zones. Patch and Package administration on Solaris 11 and Solaris 10. Patch and package administration on RHEL servers through Satellite 6. Knowledge on shell / Perl scripts to accomplish day to day system administration task Experienced on SAN/NAS storage and multipathing tools like MPxIO and powerpath. Installation and configuration of HA environment using Veritas Cluster Server. Work experience on AWS. Work experience on vBlock. Excellent knowledge of ITIL process for incident / change management. Strong communication skills are imperative, including assertiveness and taking ownership of issues and requests Should be willing to provide 24 X 7 shift support and weekend oncall (Based on schedule). Should be responsible for interfacing between client, onshore and offshore teams. (1.) - Conduct periodic audits across LoBs to ensure adherence to regulatory compliance and CoE processes
- Collate audit findings, analyse the same and prepare reports on the findings- Support to the LoB HR to come up with an action plan based on the audit findings- Follow up with the LoB HR for execution of action plans to ensure closure of non-compliances(2.) - Prepare reports periodically for the CoE review with the Senior Management- Share reports / data with the LoB HR leaders on a periodic / ad-hoc basis to help them monitor their average resource cost targets / wage bill as a % of revenue / other relevant KPPs and metrics- Track lateral hiring as per the lateral hiring grid / other metrics relevant to LoBs and share reports with them as and when required- Compile data and prepare monthly / quarterly update reports as per the requirement of LoBs and CoEs- Share reports with the supervisor for review and circulation to relevant stakeholders- Provide inputs (if any) on improving the current reports(3.) - Study the HR plan and understand requirements from the CoE- Understand the requirements from LoBs; Document the requirements for automation / enhancement of the process and share with supervisor for review- Provide recommendations to the supervisor on the design / change of HR processes basis their implications in HCL context, best practices through competitor analysis and research material available- Pilot and test the new process; Prepare training material, support socialization of the same across Business Units- Coordinate with the LoB HR and Business leaders to enable rollout of the new processes- Follow up with the Process and Policies Team to ensure right automation and policy document updation due to changed processes- Respond to customer queries as and when required and escalate to supervisor when required

Preferred candidate profile