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Specialist

6 - 7 years

0 Lacs

Posted:6 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

City/Cities
Noida
Country
India
Working Schedule
Full-Time
Work Arrangement
Hybrid
Relocation Assistance Available
No
Posted Date
08-Jul-2025
Job ID
10653

Description and Requirements

Experience
(In Years)

  • Minimum 6-7 years of experience in Business Process Off-shoring, Financial Institutions, Insurance industry.
  • Minimum 3 years supervisory experience preferred

Technical Skills

  • Knowledge of the function, process and systems
  • Ability to be an effective coach & deliver meaningful feedback
  • Clear written and verbal communication
  • Excellent problem solving skills
  • Strong Analytical skills
  • Strong Customer Service/ Soft Skills
  • Conflict resolution skills
  • Strong performance management skills.
  • Good written and verbal communication, proficiency in English language
  • Interpersonal communication and influencing skills
  • Prioritization and time management skills
  • Exhibit use of sound business judgment
  • Self Motivated
  • Good knowledge of business systems
  • Excellent knowledge of MS Office & Excel in Particular
  • Product knowledge
  • Works independently but seeks assistance/direction as needed
  • Should have skills to analyze & understand the data and provide inputs on variances and others as
  • required (Product Knowledge)

Other Critical Requirements Like Voice/ Non-Voice for Insurance Ops

NA

About MetLife

Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

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