Software Solutions Analyst (Technical Analyst)

1. POSITION VACANT: Technical Analyst, SOS Children’s Villages of India, New Delhi

2. ORGANISATION BACKGROUND:

SOS Children’s Villages

SOSCVI

SOSCVI

SOSCVI Programmes

(1) Family Like Care

(2) Family Strengthening

(3) Kinship Care

(4) Emergency Childcare

(5) Foster Care

(6) Short Stay Homes

(7) Special Needs Childcare

(8) Education & Youth Skilling

SOSCVI

SOSCVI’s

Head - IT

Key Job Responsibilities:

(A) Requirement Analysis & Documentation:

(1) Collaborate with program managers, stakeholders, and end-users to gather and analyse functional and non-functional requirements.

(2) Document technical specifications, workflows, and system architectures to guide development efforts.

(B) Software Development & Implementation:

(1) Assist in the design, development, testing, and deployment of software applications in various domains as per organization’s needs.

(2) Liaise with external IT implementors/vendors to ensure the successful implementation, integration, and support of enterprise systems and applications, while ensuring contract compliance, SLA adherence, and quality assurance in line with organizational requirement

(3) Continuously improve the existing applications based on the feedback from stakeholders and user groups on their pain areas and changing requirements.

(4) Ensure solutions adhere to industry best practices, data security standards, and compliance requirements.

(C) Technical Support & Troubleshooting:

(1) Provide ongoing technical support for existing applications, including troubleshooting and resolving issues.

(2) Monitor system performance and implement enhancements as needed.

(D) Collaboration & Communication:

(1) Work closely with cross-functional teams (e.g., HR, IT, program management, and external vendors) to ensure seamless integration of systems.

(2) Present technical findings and project updates to non-technical stakeholders in a clear and concise manner.

(E) Continuous Improvement:

(1) Stay up-to-date with emerging technologies and industry trends to recommend and implement innovative solutions.

(2) Contribute to the development and improvement of internal processes, tools, and methodologies

(F) Documentation & Training:

(1) Develop and maintain comprehensive technical documentation for systems and applications.

(2) Conduct training sessions and provide technical guidance to staff as necessary.

4. QUALIFICATIONS, EXPERIENCE AND COMPETENCIES:

Qualification:

(1) Applicants must have a Bachelor’s degree in Computer Science, Information Technology, or a related field.

(2) Relevant certifications (e.g., ITIL, Agile, or specific programming languages) is preferred.

Experience:

(1) Applicants must have 8–10 years of IT experience, with a minimum of 3–5 years in overseeing third-party implementors/vendors for enterprise systems and applications, covering development, implementation, integration, and ongoing support.

(2) The candidate must possess prior hands-on experience in software development/programming

(3) Experience in project management, project supervision, or functional positions including Business Analyst (BA) or Technical Architect (TA).

(4) Familiarity with the full software development lifecycle (SDLC) and Agile methodologies.

(5) Exposure or understanding of social sector organization will be an added advantage

Skills and Competencies:

(1) Proficiency in one or more programming languages (e.g., Python, Java, JavaScript) and familiarity with modern frameworks.

(2) Experience with database management systems (SQL/NoSQL) and data analysis tools.

(3) Knowledge of system integration, APIs, and cloud-based services is desirable.

(4) Strong analytical and problem-solving abilities.

(5) Excellent communication skills, with the ability to explain complex technical concepts to non-technical audiences.

(6) Detail-oriented, organized, and capable of managing multiple projects simultaneously.

5. COMPENSATION OFFERED:

Gross compensation budgeted for the position is attractive and in alignment with salaries paid by leading I/NGOs for similar roles. The offer made to the selected candidate shall be commensurate with qualifications, experience, and salary history.

6. LOCATION: Vasant Kunj, New Delhi.

Note: This is a 100% onsite role, and candidates must be available to work from the designated office location on a full-time basis.

7. REFERENCE: TA-SOSCVI

8.

9. CONTACT INFORMATION:

Team SAMS

Strategic Alliance Management Services P Ltd.

1/1B, Choudhary Hetram House, Bharat Nagar

New Friends Colony, New Delhi 110 025

Phone Nos.: 011- 4081 9900; 4165 3612

9. APPLICATION PROCESS:

October 07, 2025.