Software Engineer - Mobile

Job Description

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. Fresh vision. Real impact. Come build it with us. Job Description Overview of the role: As an iOS Engineer at Freshworks, you will be part of a fast-paced mobile engineering team responsible for building intuitive and scalable mobile experience. You will work closely with product managers, designers, and backend engineers to implement features in our flagship iOS applications. You will also contribute to improving our development practices and codebase as part of your day-to-day work. Responsibilities: Develop and maintain features in Swift using modern iOS frameworks (UIKit, SwiftUI, Combine). Work with designers to translate UI/UX wireframes into functional app interfaces. Write unit and UI tests to ensure code reliability and correctness. Participate in code reviews and maintain high standards for code quality. Debug and fix issues across different devices and iOS versions. Integrate RESTful and GraphQL APIs and handle common error scenarios gracefully. Work closely with QA engineers to ensure robust app performance. Contribute to continuous integration and delivery pipelines (Fastlane, GitHub Actions). Collaborate in Agile teams and deliver on sprint commitments. Follow Freshwork’s compliance and security practices in all deliverables. Requirements / Must Have: 1 to 3 years of professional experience in iOS development. Strong proficiency in Swift and familiarity with Objective-C. Good understanding of iOS SDK, Xcode, and debugging tools. Solid understanding of OOP, design patterns, and SOLID principles. Experience with local storage solutions (Core Data or SQLite), networking, memory management and multithreading. Familiarity with version control systems like Git. Exposure to writing unit/UI tests using XCTest or similar frameworks. Strong problem-solving and analytical skills. Good understanding of data structures and algorithms. Willingness to learn and adapt in a fast-paced environment. Desired Skills (but not all required): Exposure to SwiftUI and Combine. Familiarity with mobile analytics or crash reporting tools (e.g., Firebase Crashlytics). Understanding of CI/CD practices for mobile. Awareness of mobile security best practices. Participation in developer communities or contributions to open-source projects. Additional Information At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.