Social Performance & Impact Reporting Manager

Are you passionate about using data to drive meaningful social impact? Join Opportunity International Australia and Dia Vikas as our Social Performance & Impact Reporting Manager and play a pivotal role in shaping our contribution to the future of financial inclusion across India, Indonesia, and Africa.

This is more than a reporting role — it’s a chance to influence how microfinance institutions serve millions of low-income clients, especially women, by embedding social performance and climate resilience into their core strategies.

Based in India, the role will suit a passionate, collaborative and self-starting professional with strong interpersonal skills, experience working with the not-for-profit sector and alignment to our mission.

Why join Opportunity International?

• We enjoy a strong sense of purpose
• We care for and value our team, and provide a friendly and supportive environment
• Competitive salary
• Winner of the XRef Best Workplace Award 2024

The organisation

Motivated by the parable of the Good Samaritan, Opportunity International Australia seeks to end poverty in developing countries – one family and one community at a time. By providing small loans to families in need, Opportunity helps them grow their own businesses and generate sustainable incomes so they can lift themselves out of poverty with dignity.

The role

Social Performance & Impact Reporting Manager

Core responsibilities include:

1. Champion Social Impact:

    Collaborate with Opportunity’s Global Impact Director and Dia Vikas Relationship Managers to embed social goals and data-driven decision-making across our partner network.

2. Support our Growing Health Finance Program:

    Work with our local implementing partners for our ‘Bridging the Healthcare Financing Gap in India’ project to develop policies and a best practices implementation plan for their health finance program as they grow from pilot to scale-up.

3. Drive Best Practices:

    Promote the use of global social performance standards and tools (like CERISE SPI5) to ensure consistent, high-quality social reporting across our global microfinance partners.

4. Develop our Impact Reporting:

    Responsible for the preparation and publication of the annual Dia Vikas Impact Report, showcasing the outcomes of our investments in microfinance, health, women’s safety, and women-led enterprises.

5. Support strategy development:

    Provide intel on developing markets in India, including financial inclusion, SME, affordable housing, WASH, etc.

6. Engage Stakeholders:

    Represent Opportunity and Dia Vikas’ social mission to investees, donors, and other key stakeholders.

Your skills and attributes

Essential:

• Experience:

   5+ years in financial inclusion, impact investing, or development sector roles with a strong focus on monitoring & evaluation (M&E).

• Expertise:

   Familiarity with social performance management (SPM), SDG-aligned reporting, and data analysis.

• Stakeholder Savvy:

   Proven ability to engage with diverse stakeholders – including senior leadership – for data collection, validation, and reporting.

• Tech Skills:

   Proficiency in Excel (macros, pivot tables), and experience with BI tools like Power BI or Tableau.

• Languages:

   Fluent in English, and spoken Hindi; reading/writing Hindi is a plus.

Beneficial:

• Experience in impact investing or reporting on social returns.
• Knowledge of the regulatory landscape and financial inclusion trends in India.
• Skills in survey design, project management, and cross-cultural collaboration.

Your proactive and professional approach, coupled with the ability to work in alignment with the values of the Christian ethos that motivates Opportunity, will be key to your success.

How to apply

Please submit your CV with a one-page cover letter explaining why you are interested in this role and working at Opportunity to Taylor Deacon-King (tdeacon-king@opportunity.org.au) as soon as possible. Applications will be reviewed on an immediate basis and applications without a covering letter will not be progressed.

Opportunity is a child-safe organisation. The successful candidate will be required to undertake a National Police Check and adhere to Opportunity’s Child Protection Policy, Prevention of Sexual Exploitation, Abuse and Harassment Policy and Safeguarding Code of Conduct.

Opportunity International Australia believes a diverse workplace is a happy workplace and encourages applications from people of all different backgrounds, including Aboriginal and Torres Strait Islander peoples, people from CALD backgrounds and people with disabilities. We do not discriminate on the basis of race, religion, sexual orientation, gender identity, national origin, age, disability, marital or parental status. Should you require a reasonable accommodation to be made for your application to be assessed, Opportunity would be more than happy to discuss how that can be arranged.