Social Media Executive

3 years

0 Lacs

Posted:3 days ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Customer Support Executive


Company Description

Cash 24x7 is an innovative and rapidly growing digital lending platform providing instant personal loans through a secure, seamless, and fully digital process. With a commitment to transparency, our mission is to empower individuals by leveraging technology to deliver efficient financial solutions. We focus on simplifying access to credit for our customers, ensuring their financial well-being with user-centric services.


Key Responsibility:

  • Plan, create, and schedule engaging content for social media platforms
  • Promote lending products such as personal loans, business loans, home loans, or credit solutions in a clear, ethical, and compliant manner
  • Write captions, short posts, and basic creatives that align with brand voice and regulatory guidelines
  • Monitor comments, messages, and reviews; respond professionally to customer queries and escalate leads to the sales team
  • Collaborate with design and marketing teams for campaigns, offers, and product launches
  • Track and analyze social media performance (reach, engagement, leads) and prepare regular reports


Required Skills and qualification:

  • Bachelor’s degree in Marketing, Communications, Business, or a related field
  • 1–3 years of experience in social media management (experience in finance or lending is a plus)
  • Strong written communication skills with the ability to simplify financial concepts
  • Basic knowledge of social media tools (Meta Business Suite, Hootsuite, Buffer, etc.)
  • Understanding of branding, customer engagement, and lead generation
  • Ability to work with data, analytics, and performance metrics
  • Attention to detail and strong sense of responsibility due to financial compliance requirements


Salary range:- 30-35k per month

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