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7.0 - 10.0 years

6 - 10 Lacs

Hyderabad

Work from Office

Immediate Openings on .Net SSIS SSRS _ Pan India_Contract Experience: 6+ Years Skill: .Net SSIS SSRS Location: Pan India Notice Period: Immediate . Employment Type: Contract Job Description - 7+ years of application programming experience using industry standard development tools. - 7+ years with SQL (T-SQL, SSRS, SSIS, SSAS) - Proficiency with C#/VB, JavaScript/ HTML, JQuery, ASP.Net (Web Forms and MVC), CSS, HTML5 - Expert at creating and consuming web services using technologies such as SOAP, REST, WCF, WebAPI, Generic Handlers, etc. - Experience with Web Services/ Cloud Technologies such as Azure or AWS. - Agile/Scrum project development. - Strong problem-solving skills required. - Have strong and confident communication skill set in customer support and presentation. - Have background in engineering and reverse engineering system logic. - Be able to work in a team environment. - Strong Organization skill in Smart Sheet and Microsoft project necessary.

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2.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Work Schedule Standard (Mon-Fri) Environmental Conditions Office How You Will Make an Impact As a Purchasing Coordinator, you will play a key role in supporting our Purchasing Team, including Buyers, Senior Buyers, and Supervisors—by managing inbound communications and ensuring timely and accurate processing of procurement-related tasks. Your support helps streamline operations and maintain strong relationships with internal teams and external suppliers. What You Will Do Support the Purchasing Team by managing and responding to emails in the department’s shared inbox Perform daily tasks in alignment with Standard Operating Procedures (SOPs) and Work Instructions Collaborate with internal teams such as Customer Service and Sales, as well as external suppliers Core Responsibilities Resending purchase orders upon request Requesting and submitting additional customer forms for order release Following up on incomplete or missing Ship-To information (e.g., delivery name, contact details) Verifying customer business names and shipping addresses Addressing auto fax failures and following up accordingly Confirming order quantities or non-returnable status with customers Verifying product specifications (e.g., alternate size, color choices) Confirming lead times and customer willingness to wait Handling orders that do not meet minimum purchase requirements Using Smartsheet to track email types and required follow-up actions Other Responsibilities: Communicate clearly and professionally in both written and verbal formats Escalate complex or unresolved issues to supervisors as needed Perform additional related duties as assigned Qualifications Education: Minimum required education: Bachelor’s degree in arts, Science, Commerce, or Business Administration Experience: 2 years of experience in Customer Service, Procurement, Purchase coordinator, Buyer or a similar role preferred Key Skills: Strong written English communication Ability to manage a high volume of emails with attention to detail Excellent organizational and task-tracking skills Strong multitasking and prioritization abilities Ability to work both independently and collaboratively Proficiency in Microsoft Office Suite, Smartsheet, Mainframe systems, and Microsoft Teams Why Join Us? Be part of a mission-driven company committed to making a real difference Access to professional development and internal mobility opportunities A collaborative team culture focused on integrity, intensity, innovation, and involvement

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2.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Job title: Analyst Customer Facing Effectiveness Location: Hyderabad About The Job Sanofi has currently the best and most robust pipeline of R&D and consequent new launches of our history. As new phase of Play-To-Win strategy, funding this pipeline and new launches is key to materialize the miracles of the science to improve people lives. Thus, as we enter the next phase, modernization of Sanofi is required as per the recent announcements on DRIVE, and in this respect, we are in the beginning stages of organizing the Go-to-Market Capabilities (GTMC) team at global level. The GTMC organization will help us to drive best-in-class capabilities across the board and bring value and excellence in our commercial operations. This move is a key part of the aimed modernization of Sanofi and will allow us to focus on our priorities across our products, market and pipeline through the reallocation of resources and realizing the efficiencies of removing silos that exist between our business units, avoiding the duplication and overlapping of resources, standardizing our processes and tools, operating with a One Sanofi approach to accelerate our key capabilities development, and fostering the entrepreneurial spirit by speeding up the decision making. Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. Ready? As a Customer Effectiveness Analyst within our global Go-To-Market-Capabilities (GTMC) Team, you’ll design, manage, and analyze data-driven incentive plans, support localization by allocating sales targets, manage incentive simulations based on global policies, track performance using KPIs for sales effectiveness, and ensure global alignment of incentive processes, customer profiling and segmentation analysis, assist in resource allocation and call planning efforts based on segmentation insights, and track sales targets and KPIs within the Customer Facing Hub. Main Responsibilities Provide support in managing and analyzing incentive plans, ensuring they are effective and aligned with business objectives. Assist in developing data-driven sales targets to drive performance and achieve organizational goals. Support creation of dashboards, creation and analysis of KPIs, to track and monitor sales force effectiveness and efficiency Refresh report on frequency/cycle basis (weekly/monthly/quarterly/annually), along with QC checks for each refresh. Assist in customer profiling, segmentation and targeting exercies that align with strategic business goals. Contribute to setting up call plans to enhance sales force efficiency and effectiveness based on segmentation and targeting approaches. About You Experience: 2+ years of experience within commercial operations (preferable within the healthcare and pharmaceutical industry). Soft and Technical skills: Knowledge of IC and tools like Javelin, Zaidyn, SalesIQ, SQL, SAS etc.; Experience of using analytical tools like Power BI, Qliksense, Tableau, Smartsheet, and Alteryx etc is a plus ; High persistency and resilience.;Proficient of Excel/word/powerpoint; Ability to work collaboratively in a fast-paced environment, effectively communicating complex technical concepts to non-technical stakeholders.; Knowledge of industry-specific trends and market dynamics is a plus.; Strong numeracy, analytical skills and financial acumen. Education: Higher education in Business Administration, Finance or a similar field. Languages: Excellent knowledge of English language (spoken and written). Pursue progress, discover extraordinary Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com! Why chose us? Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave. Play an instrumental part in creating best practice within our Go-to-Market Capabilities. null

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0.0 years

0 Lacs

Mumbai, Maharashtra

On-site

202500617 Mumbai, Maharashtra, India Bevorzugt Description Qualifications: Any Graduate Skills: Self-driven, results oriented with a positive outlook and a clear focus on high quality Ability to evaluate information in order to verify accuracy of Willis Towers Watson’ compliance standards Attention to detail Ability to establish priorities, work independently, and proceed with objectives with limited to no supervision Ability to work in a fast-paced environment juggling multiple priorities Computer skills which include proficiency with Microsoft Office Suite, Advanced Excel, VBA Proficiency with Power BI, Smartsheet, SQL Continually improves knowledge and skill proficiency Able to get on with others; be a team player Knowledge/Experience: Management Information collation and production, analysis of the data Knowledge of Insurance Products and Brokerage business. Prior experience working in a quality environment. Insurance Industry experience, preferably that related to service industry. Qualifications Graduate

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5.0 - 7.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Job title : Associate Project Manager – Medical Affairs Hiring Manager: Team Lead – Projects Location: Hyderabad % of travel expected: Travel required as per business need Job type: Permanent and Full time About The Job Our Team: Sanofi Hyderabad Hub is an internal Sanofi resource organization based in India and is setup to centralize processes and activities to support Specialty Care, Vaccines, General Medicines, CHC, CMO, and R&D, Data & Digital functions . Sanofi Hyderabad Hub strives to be a strategic and functional partner for tactical deliveries to Medical, HEVA, and Commercial organizations in Sanofi, globally. Main Responsibilities The Associate Project Manager will play a crucial role in coordinating and supporting various medical activities across multiple countries and regions. They will be responsible for ensuring effective communication, collaboration, and execution of medical plans and initiatives. This Includes But Is Not Limited To The Following The Project Manager will work on a project basis. He/she will be responsible for providing Therapeutic Area (TA) workstream leads with administrative support on pre-defined projects. The Associate Project Manager will set and develop the operational aspects of the project, develop, and monitor timelines, milestones and project metrics and is responsible for managing the projects from an operational perspective from the development and initiation phases through collaboration/coordination to implementation and completion within scope provided by Stakeholders who remains responsible and accountable for the project content. Initiation, initial completion of operational core documents/materials, and follow up of overall projects timelines to ensure the projects move to the next step in a timely manner. Perform pre-defined key tasks on the projects/Medical Events/Internal events to support the team and ensure the projects move forward, such as: create or ensure the required documents are completed on and move through the approval steps in a timely manner; when applicable, enter the documents/information on the relevant platform ;ensure follow-up with countries/local team and develop/fill the needed documents from the Stakeholders, ensure the projects move in the systems (vendor onboarding, new projects with vendors or consulting agreements, payment); follow-up on contract and invoice status; draft emails from templates, format documents (e.g. agendas, slides, …) People: 1. Ensure alignment among team members and stakeholders regarding the objectives and updating the metrics periodically. 2. Frequent communication with all stakeholders, including sponsors, partners, and attendees. 3. Support team initiatives and objectives, identify and recommend process improvements and other value-added initiatives. Being a Change Ambassador: Champion a culture of change by supporting stakeholders to embrace changes and adopt new WoW. Performance: 1. Effective and efficient management of assigned projects to complete projects on time and, where applicable, on budget. 2. Effective management of multiple projects in parallel. Process: 1. Develop strong understanding of the ways of working of medical team along with other functional teams and associated deliverables meeting stakeholder expectations. 2. Drive effective collaboration with stakeholders to understand their requirements and to propose solutions in-line with their expectations. 3. Responsible for project planning, executing and closure on time, within scope, and according to plan within the requested quality specifications. 4. Uses broad knowledge of project management techniques and methods, and discernment to decide the most appropriate techniques and methods for each project. 5. Drives project governance meetings with various stakeholders, vendors, logistics and digital team etc. and execute effective coordination to track and monitor the progress of the projects. 6.Ability to work independently to deliver on the assigned tasks with ownership and delivering as per the requirements. Stakeholders: Builds and maintains solid partnerships with assigned internal stakeholders to better develop, coordinate, direct, and facilitate internal work and communications. About You Experience: 5-7 years of relevant experience in project management within pharmaceutical industry. Soft skills: Strong interpersonal and Influencing skills, Good Analytical and communication skills, change management skills, Collaborative teamwork, and adaptability. Technical skills: MS office (including Teams, SharePoint), project management tools such as Smartsheet, Power BI Education: Graduate/postgraduate Languages: High proficiency in written and spoken English Pursue progress, discover extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Watch our ALL IN videoand check out our Diversity Equity and Inclusion actions at sanofi.com! null

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0 years

0 Lacs

Hyderabad, Telangana, India

Remote

Overview Shift Timing - 4:00pm - 1:00am (IST) Work Location - Hyderabad Hybrid Model - 3 Days work from office per week About Role We have an exciting role of Travel and expense Analyst. You will play a key role in Review Expense Reports activities to ensure a smooth flow of the process. This might be a great fit if you are result-oriented and excited to be part of a growing team. About Omnicom Global Solutions Omnicom Global Solutions (OGS) is an agile innovation hub of Omnicom Group, a leading global marketing and corporate communications company. Guided by the principles of Knowledge, Innovation, and Transformation, OGS is designed to deliver scalable, customized, and contextualized solutions that meet the evolving needs of our Practice Areas within Omnicom. OGS India plays a key role for our group companies and global agencies by providing stellar products, solutions, and services in the areas of Creative Services, Technology, Marketing Science (Data & Analytics), Advanced Analytics, Market Research, Business Support Services, Media Services, and Project Management. We currently have 4000+ awesome colleagues in OGS India who are committed to solving our clients’ pressing business issues. We are growing rapidly and looking for talented professionals like you to be part of this journey. Let us build this, together! Responsibilities Review Expense Reports: Thoroughly examine expense reports submitted by employees to verify the accuracy and completeness of the information. Policy Compliance: Ensure that all expenses comply with GSP’s and our client’s Travel and Expense policies. Receipt Verification: Verify the presence of valid receipts for each expense, confirming that they match the details provided in the expense report. Approval Verification: Confirm that expenses have been appropriately authorized and approved by the relevant managers or supervisors Coding and Classification: Accurately code and classify expenses based on the nature of the expenditure and allocate them to the correct projects and categories. Duplicate Expense Identification: Identify and flag any duplicated expenses and transactions to prevent reimbursement issues. Currency Conversion: Ensure that currency conversions are accurately input based on the attached bank statement. Policy Communication: Communicate any discrepancies or policy violations to employees or Client Accountants and provide guidance on corrective actions. Timely Processing: Efficiently process expense reports to ensure prompt disbursement of reimbursements. If necessary, follow up with the employee regarding any corrective items. Record Keeping: Maintain organized and accurate records of all expense reports, approvals, and supporting documentation for future reference and audits. Continuous Improvement: Identify internal controls to enhance overall efficiency and compliance. Audit Support: Assist in managing client audits by providing receipts and expense backup in order to comply with audit requirements. Client Expense Reporting: Assist in completing an expense Smartsheet with posted non-production travel expenses by category to comply with client audit requirements. Time sheets follow up New vendor setup You will be working closely with Senior Finance leaders from Omnicom Agencies, Accounting Teams, Controllers and Annalect Internal Leadership Qualifications Proven experience as a Travel and Expense Analyst or in a similar financial role Bachelor’s degree in finance, Accounting, or related field, is a plus Strong understanding of Travel and Expense policies and procedures Excellent attention to detail and strong analytical skills. Ability to work independently and remotely Proficient in financial software and Microsoft Office suite. Experience with these systems is a plus: Microsoft Dynamics 365, IBM Cognos Analytics, Microsoft Office Strong communication skills, both written and verbal Customer service experience and/or experience with conflict resolution, is a plus

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3.0 - 8.0 years

9 - 13 Lacs

Bengaluru

Work from Office

Project description The ISC is a technical-PMO resource who supports Integration Leads and Engagement Managers across IT infrastructure and network migration projectsfrom kickoff through cutover to closeout Responsibilities Project administration and governance Set up and migrate project plans into Smartsheet Track schedules, resources, delivery commitments Produce milestone summaries Maintain Risk & Issue logs as and when required Document management Keep project documentation current :Infra estimates, time reporting, assumptions/actions Vendor & stakeholder coordination Use BOT tool to track circuit orders, follow up on delivery dates, escalate delays Liaise with Data Center Facilities and Field Support Facilities for rack diagrams and remediation Schedule site surveys, review vendor surveys, hand off to execution teams Facilitate network-integration meetings with Application Engineers and internal teams Work with third-party vendors (AT&T, Verizon, ComNet, Parallel, CDW, etc.) to fulfill requests and update status Cutover support Coordinate UPS/PDU deliveries with Field Site UPS team for hardware installations Assist with legacy equipment decommissioning Escalation & issue resolution Identify blockers, request resources, drive escalations, remove impediments in partnership with ILs Administrative support Schedule and host project meetings on behalf of Integration Leads Facilitate team access to required systems, assets, and documentation Partner with IRM to prepare cutover cut-sheets Skills Must have 3+ years of experience Working knowledge of IT infrastructure (data-centers, networking, cabling, UPS/PDU) and network migration Hands-on experience with project tools (Smartsheet, Excel, BOT tool or equivalent) Strong project-tracking, time-management, and documentation abilities Excellent verbal and written communication, facilitation, and stakeholder-management skills Proven vendor coordination and escalation experience Analytical mindset with attention to detail and ability to manage multiple priorities Familiarity with risk and issue management processes (RACI, IRAAD) Flexible to work as per project demands Nice to have Experience with cloud or hybrid networking (AWS, Azure) Background in engineering or architecture roles Healthcare industry integration experience Understanding of field-support and data-center operations Other Languages EnglishC2 Proficient Seniority Junior

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2.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Job Title: Assoc Reporting Analyst Department: Customer Operations Reports To: Sr. Manager – Implementation & Project Management Job Summary The Reporting Analyst will play a critical role in driving operational excellence within the Customer Operations team by delivering high-quality, data-driven insights. This role is responsible for developing, maintaining, and enhancing reporting frameworks—specifically around the Value Adoption Model and Professional Services dashboards. The ideal candidate will combine analytical skills, technical proficiency, and business acumen to support strategic decision-making and improve service delivery outcomes. Key Responsibilities Design, build, and maintain dashboards and reports aligned with the Value Adoption Model to track customer engagement, product usage, and business outcomes. Develop and manage Professional Services performance dashboards that highlight key metrics such as project timelines, resource utilization, delivery quality, and customer satisfaction. Collaborate with cross-functional teams including Implementation, Customer Success, and Project Management to understand reporting needs and translate them into actionable visualizations. Ensure data integrity and consistency across all reports; identify and resolve data discrepancies proactively. Analyze trends, variances, and performance metrics to generate insights that influence strategy and operational improvements. Provide regular and ad-hoc reporting to senior leadership, ensuring clarity and relevance in data storytelling. Automate repetitive reporting processes and improve data accessibility for key stakeholders. Maintain documentation of reporting logic, data sources, and dashboard usage to ensure continuity and transparency. Support continuous improvement initiatives by identifying reporting gaps and recommending innovative solutions to enhance visibility and decision-making Qualifications Education: Bachelor’s degree in Business Analytics, Computer Science, Information Systems, or a related field. Experience: 2+ years of experience in reporting, business analysis, or data visualization roles. Skills & Competencies Proficiency in tools such as Tableau, Power BI, Excel, or equivalent. Strong knowledge of SQL and experience working with large datasets and data warehouses. Familiarity with CRM and project management systems (e.g., Salesforce, Jira, Smartsheet) is a plus. Excellent communication skills with the ability to present complex data in a clear and compelling manner. Detail-oriented with strong problem-solving and organizational abilities. Travel: If required Work Location : Hyderabad – (Onsite) At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact. CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law. Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.

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6.0 - 8.0 years

0 Lacs

Gurgaon, Haryana, India

On-site

About JLL – We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 100,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together. If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table! This position requires a clear communicator both verbal and written, organized with effective time management skills, demonstrating a willingness to learn, be an independent thinker, adapt to a rapidly changing environment, and must possess the highest standards of behavior, collaboration, and work ethic. The position is focused on supporting a global project to drive improvements across sustainability hubs that deliver Data, Analytics and Reporting services within our Sustainability Practice. The position is a full-time role. The responsibilities are as follows: Manage change projects that span multiple senior stakeholders across the globe. Support Change Team in strategizing with project sponsors, challenging outcomes, proposing deliverables and producing business cases. Development and implementation of change management plans, including stakeholder mapping, roadmap definition, and creation of communication plans and templates. Create and maintain comprehensive project documentation, including detailed status reports that highlight critical milestones, risks, mitigations, and potential bottlenecks. Assist the Change Team with PMO activities, including providing project updates to key stakeholders, maintaining project timelines, and managing action trackers. Facilitate project meetings, ensuring timely distribution and proper filing of minutes. Update central document repository and content (e.g. updates to SharePoint content and FAQ documents) Work closely with global stakeholders, including project management counterparts in other regions and project sponsors. Support in simultaneously managing projects or workstreams at various stages of development. Support the development of to-be process maps, how-to-guides, standard operating procedures, and project plans for implementing newly designed processes. Review existing BAU processes and propose changes to drive improvements. Support the management of end-to-end project lifecycles, taking ownership of deliverables across all project stages. Overseeing ad hoc change activities e.g. adding users to a training portal Proactively identify and flag project risks and issues, actively engaging in troubleshooting, problem-solving, and tracking of key performance indicators. Support Change Team in ensuring projects are completed within scope, on schedule, within budget, and meet stakeholder expectations. Qualifications And Experience 6-8 years’ of experience in managing local and global projects, ideally within a globally recognized Consulting firm (e.g. Big4) or delivering large scale global change & transformation projects within a relevant industry Proven ability to analyze and work through complex problems, develop effective solutions, and communicate effectively with stakeholders. Experience of leading change and transformation projects that span across people, process and technology. Displaying experience beyond pure technology projects is a must. Comfortable with working across multiple geographies and cultures, virtually and across several time zones. Ability to work on multiple projects at the same time. Experience in developing and delivering training plans as part of the change. Relentless and tenacious drive to deliver results and achieve expected outcomes. Analytical ability, with experience of analyzing status quo, summarizing findings, and proposing improvements. Strong organizational skills and capacity to prioritize and escalate in a complex, fast paced environment. Hands on approach, excellent attention to detail and ownership of actions through to completion. Proactive team player, with experience of supporting colleagues in achieving collective objectives and fostering a collaborative work environment. Great communication skills are a must, combined with a proven track record of interacting with multiple stakeholders & delivering presentations to various levels of the organization. Ability to moderate large forums, facilitate dialog with stakeholders and build effective relationships An excellent level of English is mandatory, other languages are a plus. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Experience with online tools (e.g. Smartsheet) is a bonus. Change management or Project management certification and experience in utilizing project management tools are additional benefits. What You Can Expect From Us We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success. Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being, providing competitive benefits and pay. We can’t wait to see where your ambitions take you at JLL. Apply today! Experience in managing and implementing local and global change and transformation projects within a large, complex organizational setting. Whilst a background with a globally recognized Consulting firm is a plus, candidates with relevant experience from other relevant industries will be recognized.

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7.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Location: Bangalore Reports to: Director, Renewal & CSX Operations Position Overview We are seeking an accomplished Program Manager with in-depth knowledge and hands-on experience in Program Management pertaining to Renewals Sales, and Customer Success programs. This role combines strategic oversight with tactical execution to drive customer retention, profitable renewals, sales effectiveness, enhanced customer experience, and overall business impact. The ideal candidate will excel in driving end to end-to-end programs involving cross-functional stakeholder collaboration, be proficient in data-driven decision making, and bring proven experience managing end-to-end projects and programs. Key Responsibilities Program Management Lead and manage comprehensive programs related to renewals sales enablement, renewals optimization, and customer success programs and projects. Develop, champion, and implement programs and projects aimed at increasing renewal rates, improving customer retention, churn reduction and strengthening the overall post-sales customer lifecycle. Work closely with Renewals Team, Sales and GTM Teams, Customer Success, Product Management, Marketing, and Operations to drive cohesive planning and execution of strategies. Generate clear goals, key performance indicators (KPIs), and success measures that demonstrate the business and customer experience impact of assigned programs. Continuously identify opportunities for process improvements, strategic innovation, and operational efficiencies in sales, renewals, and customer success areas. Program Management Plan, execute, and deliver end-to-end renewals, sales enablement, and customer engagement projects, actively ensuring each phase is completed on-time, on-budget, and aligned to stakeholder expectations with strong reporting Coordinate resources, set project and program timelines, define scope and deliverables, manage risks/issues, and track project status using project management methodologies and tools. Proactively facilitate communication across cross-functional teams and stakeholders, fostering transparency and alignment throughout the project and program lifecycle. Provide regular updates, escalate risks proactively, and swiftly implement appropriate corrective actions to ensure successful outcomes. Renewals & Customer Success Expertise Leverage deep understanding of the renewal sales lifecycle, renewal management practices, customer prevention, product onboarding and adoption customer experience frameworks, and growth strategies to drive results. Participate and provide insights into customer journey mapping, customer segmentation, renewals forecasting, and churn prediction models to maximize retention and revenue. Provide subject matter expertise around renewal processes, customer retention strategies, sales enablement programs, and customer success methodologies and frameworks. Qualifications Bachelor's degree in Business, Marketing, Sales, Project Management, or equivalent experience. PMP certification or equivalent qualification preferred. Minimum 5–7 years of professional experience managing complex programs/projects, specifically including experience across sales enablement, customer renewal initiatives, and customer success strategies (preferably in a SaaS, software, or technology company). Demonstrated ability creating and executing strategic sales enablement programs, renewals-focused projects, and CX/CS strategies. Familiarity with customer success management tools (e.g., Gainsight, Totango), CRMs (Salesforce preferred), and productivity/project management platforms (e.g., Monday.com, Smartsheet, Jira, Asana). Proven analytical capability and experience using data-driven approaches to measure performance, drive program effectiveness, inform decision-making, and improve operational processes. Exceptional organizational and interpersonal skills, adept at influencing cross-functional stakeholders across diverse operational and sales functions. Excellent written, verbal, and presentation communication skills, including the ability to communicate effectively with senior executives. Key Competencies Strategic thought leadership in Sales Enablement, Customer Renewals, and Customer Success Effective cross-functional stakeholder collaboration and relationship management Strong analytical and data-driven decision making Superior program and project execution; excellent organizational management Ability to balance multiple priorities, proactively manage risks, and deliver high-quality outcomes Strong problem-solving and solution-oriented mindset Outstanding communication, negotiation, and influencing skills Why Join Our Team Opportunity to shape and deliver critical sales programs and renewal strategies that directly influence customer retention, business growth, and customer satisfaction. Collaborative team environment offering career growth, professional learning opportunities, and recognition. Competitive Compensation Package And Comprehensive Employee Benefits. Join Us in Securing the World's Data Rubrik (NYSE: RBRK) is on a mission to secure the world’s data. With Zero Trust Data Security™, we help organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik Security Cloud, powered by machine learning, secures data across enterprise, cloud, and SaaS applications. We help organizations uphold data integrity, deliver data availability that withstands adverse conditions, continuously monitor data risks and threats, and restore businesses with their data when infrastructure is attacked. Linkedin | X (formerly Twitter) | Instagram | Rubrik.com Inclusion @ Rubrik At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world’s data. Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential. Our inclusion strategy focuses on three core areas of our business and culture: Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here. Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries. Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities. Equal Opportunity Employer/Veterans/Disabled Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at hr@rubrik.com if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. EEO IS THE LAW NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS

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7.0 - 10.0 years

2 - 8 Lacs

Hyderābād

On-site

About the job Our Team: Sanofi Global Hub (SGH) is an internal Sanofi resource organization based in India and is setup to centralize processes and activities to support Specialty Care, Vaccines, General Medicines, CHC, CMO, and R&D, Data & Digital functions. Main responsibilities: The Performance Steward general responsibilities include: Maintain reporting ecosystem Data Quality and Integrity : working closely with Data Intelligence Clinical Operations (DICO, GPPM, Digital, etc) to ensure alignment on data fields, values, etc Creation, development and maintaince of dashboards and performance metrics using Business Intelligence tools (eg., PowerBI, Smartsheet, Plai, ValueLens, etc) Manage adhoc metric /KPI request External Benchmark : Running and submitting reports based on annual benchmarking requirements. review results and report management (CMR, KMR, Tufts, BCG…) Development of, and managing/tracking of operational Progress and performance metrics (e.g., planning and resource analytics) for KPI analysis and other performance measures Development of and managing/tracking of tools for Portfolio or non-pipeline projects and other key business processes Process Controls : manage various monitoring process, tools and reporting Develop dashboard specifications in close collaboration with stakehodlers and manage UAT on delivered dashboards Strengthen the current reporting activities and support cross-functional department by addressing their specific needs and questions needed for decision-making Work with the various disciplines within R&D to improve the quality and standards of reported data throughout the data sources Provide the necessary Tool training to stakeholders (user, analytics and reporting) About you List here ideally the must-haves criteria to be successful on the role. Don’t forget: the less criteria you will request, the more diverse candidates you will get in the pool. Experience: 7 - 10 years of Experience in Pharmacuetical industry, and experience in R&D or in Business Soft skills : Advanced problem solving utilizing predictive analytics Flexible and open minded to solution and resolutions Excellent interpersonal, communication and presentation skills. Organizational and time-management abilities. Ability to interact and build strong relationships with project teams and support functions within R&D Willingness to work as a team, in a global and matrix organization Ability to challenge status quo and propose new ideas. Technical skills : Planisware / Agile method / Development in PowerBI - Tableau - Power Platform, Analytical technologies: Python, R, NLP … Understanding of Clinical Data management and integrity validation In-depth knowledge of performance metrics Education : Master degree Languages : English

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5.0 - 8.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Job Title: Senior Specialist - Content Management & Dissemination Location: Hyderabad About The Job Strategic context: Sanofi has currently the best and most robust pipeline of R&D and consequent new launches of our history. As new phase of Play-To-Win strategy, funding this pipeline and new launches is key to materialize the miracles of the science to improve people lives. Thus, as we enter the next phase, modernization of Sanofi is required as per the recent announcements on DRIVE, and in this respect, we are in the beginning stages of organizing the Go-to-Market Capabilities (GTMC) team at global level. The GTMC organization will help us to drive best-in-class capabilities across the board and bring value and excellence in our commercial operations. This move is a key part of the aimed modernization of Sanofi and will allow us to focus on our priorities across our products, market and pipeline through the reallocation of resources and realizing the efficiencies of removing silos that exist between our business units, avoiding the duplication and overlapping of resources, standardizing our processes and tools, operating with a One Sanofi approach to accelerate our key capabilities development, and fostering the entrepreneurial spirit by speeding up the decision making. As part of GTMC, vision of the Omnichannel pillar is the definition of Sanofi-wide best-in-class Omnichannel engagement strategy, including development of standards & best practices across markets and brand teams, as well as executional planning and support of local Omnichannel approaches (including change management). GTMC will also collaborate closely with Digital to provide consistent tools. Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. Ready? As Senior Specialist - Content Management & Dissemination for Content Operations Hub team, within our Hyderabad Hub, you'll be responsible for supporting the Content Operations Hub Team, ensuring seamless business continuity and driving strategies aligned with global priorities in Content Operations, GenAI, and digital presence optimization. Main Responsibilities The overall purpose and main responsibilities are listed below: Collaborate with Specialists/Manager/Lead Content Management & Dissemination and writing team for Content Operations Hub/other Omnichannel Hub teams; support day-to-day operations; meet timelines, milestones, and project metrics. Support the Lead/Manager to drive the projects from an operational perspective from the development and initiation phases through implementation and completion within scope defined by the Omnichannel pillar/GTMC for driving operational excellence in Hub services such as content creation, modular content and technical production. Support vendor relationships crucial for content production and digital marketing tools. Manage multiple projects across multiple franchises or therapeutic areas. Create or ensure the required documents are completed, ensure necessary approval steps are completed, manage documents on the relevant platform (Smartsheet, Veeva, etc.). Track the delivery of activities (including managing issues and risks), support follow up, and ensure compliance with processes and end-to-end content management & dissemination tools (Veeva Vault, OneCRM, Veeva PromoMats & other CMS Tools, etc.). Support adherence to associated compliance related activities and approvals (with internal stakeholder taking accountability for compliance). Collaborate effectively with internal/external stakeholders/Hubs/GTMC pillars. Coordinate With Content Operations Hub Team For Veeva CLM Development & Deployment (1) Validation & Upload Of Assets With Accurate Tagging As Per Aligned Taxonomy; (2) Within Platform/UAT Testing (3) Manage CLM Content; (4) Automation/integration With GenAI Ensure on time delivery, management, upload, tagging (as aligned with PromoMats Specialists) and reporting of all digital assets and content ordered and approved for distribution through the major content management systems (Veeva Vault, OneCRM, Veeva PromoMats, SFMC, other CMS Tools, etc.) by liaising with Content Operations Hub team/other Omnichannel Hub teams/GTMC pillar (global/local)/agency of record/design teams Ensure that content is received properly with all added supporting information – key words, focus areas, categories, grouping as well as other data that should be available within the Content for conversion and upload on the system Demonstrable expertise in complex Veeva CLM development and deployment with teams and managing stakeholder interaction; perform Field force (commercial & medical) locally adapted content deployment Perform/coordinate routing of completed Veeva CLMs through the testing process before handoff to the global, regional, or local teams in a highly regulated environment Responsible for quality control and technical viability of assets to be uploaded Review/ensure that the tagging and metadata of content is consistent and appropriately applied to all assets for the region and functions Review/build/develop Veeva CLM via content provided from teams in a Veeva CLM creation platform in alignment with instructions provided Partner closely with content owners/creators to ensure the most up to date and efficient search capabilities are being applied and used in the most competent way. Analyse metadata, subtypes, search fields, and security policies, and identify inefficiencies and consider new solutions to ensure the digital content are being utilized at their highest potential Create, update, and distribute all necessary digital asset guidelines to ensure that all current processes are followed and kept relevant Responsible for testing the content within platform on performance, content format and on interactive elements (hotspots, links, etc) Receive QC approval and then distribute content to appropriate user group for UAT Mentor junior specialists and support project management team in creating/updating all training guidelines and materials as needed Support automation and integration of content dissemination process with AI enabled tools/platforms (as relevant)Support Content Powerhouse for CRM staging/UAT testing/technical production/deployment People: (1) Maintain effective relationship with the stakeholders within the allocated GTMC pillar and cross-pillars – with an end objective to facilitate content dissemination & deployment and establish operational excellence as per requirement; (2) Constantly assist project team on methods/processes (3) Partner with Project Head/Lead for individual development plans (4) Collaborate with cross-functional teams in GTMC to build digital transformation/to bring innovative digital solutions (5) Provide proactive recommendations on improving operational excellence and play an active role to follow the best practices in relation to processes, communications, project management, documentation and technical requirements; Performance: (1) Support development of tools, technology, and processes to constantly improve quality and productivity (2) Ensure delivery as per agreed timelines and quality; (3) Collaborate with team/Project Manager to develop process, and technological expertise; and (4) Recommend and implement tactical process improvements within the department and division-wide (5) Manage receipt of Content including content approval documentation as per set quality standards;(6) Perform initial QC on content to test rendering, performance and interactive;(7) Perform trouble shooting content-related technical issues;(8) Timely distribute content to appropriate QC user group (9) Enhance content structure and digital asset management learnings Process: (1) Follow detailed guidelines (metadata check, review of the content for assessment, format, expiration date, tagging, supporting validation/approval); (2) Effective understanding on content structure and content management & dissemination tools/processes/CMS (Veeva Vault, OneCRM, Veeva PromoMats, SFMC); (3) Support delivery of projects in terms of tools, technology, quality, timeliness, efficiency, and high technical standards for deliveries made by Content Operations Hub; (4) Contribute to overall quality enhancement by ensuring high technical standards for the output produced by the Hub; (5) Secure adherence to compliance procedures and internal/operational risk controls in accordance with any and all applicable regulatory standards; (6) Help build capabilities across GBUs/therapeutic area(s); (7) Work with selected vendors within the region to deliver the required deliverables as per defined process; (8) Leverage advanced training delivery tools and techniques for enhancing the effectiveness of process delivery Stakeholder: (1) Work closely with GTMC/Omnichannel pillars (Global, Local, and Hub) to identify content dissemination/deployment need and assist in developing assigned deliverables and (2) Liaise with cross-functional Omnichannel teams to provide relevant and customized deliverables About You Experience: 5-8 years of experience in content management & dissemination (technical production/deployment/optimization/operational excellence) in medico-marketing/medical/commercial/Omnichannel domain for the pharmaceutical/healthcare industry/digital platforms; 2-4 years of experience developing Veeva CLM and managing Veeva CRM, Veeva Vault, SFMC. Soft and Technical Skills: Stakeholder management; proficient in written & oral communication skills; strong organizational and time management skills; and ability to work independently and within a team environment / Project management support; Omnichannel operations; Pharma experience (including but not limited to therapeutic area/domain knowledge exposure; and/or content validation/upload/dissemination/publishing/deployment); expertise in content management tools (Veeva Vault/OneCRM/PromoMats/CLM/SFMC), SharePoint online, proficient in PowerPoint, Adobe PDF and Photoshop Education: University degree level (Graduate degree, Business, marketing, information systems, web/graphic design, or related field; degree in life sciences/pharmacy/similar discipline is preferred). Additionally, relevant advanced/postgraduate degree in life sciences/pharmacy/similar discipline is desirable Languages: Excellent knowledge of English language (spoken and written) Why choose us? Bring the miracles of science to life alongside a supportive, future-focused team Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave Play a key role in shaping and optimizing our content strategy, driving business growth and achieving impactful results Pursue progress, discover extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com! null

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25.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview Skills / Deliverables include: Must have US wireless carrier experience (AT&T & Verizon) for heavily US based devices, including carrier portal experience. (Hours are US based -- ~8-5 EST or CST). Experience and comfort with stakeholder level Mobile Device Support , including Cleints eVIP staff Strong problem-solving skills with focus on iOS mobile devices (note – Client uses only Apple, iOS devices. So user must understand iOS). Able to manage multiple priorities & independently apply judgement on priorities Strong communication skills with end users, vendors, and cross functional teams Able to manage tickets within Service Now Maintain project schedules Create project status reports Schedule meetings Document meeting notes Capture business user requirements Follow up on issues/risks/action items Solid Process Documentation, UAT, etc. Regularly communicate with stakeholders regarding project status, issues, and plans for resolution Must Have Skills/experience Strong Operational Management Skills Provider experience for mobility device management (Verizon, AT&T, TMobile, etc) Preferred Experience – Tangoe Mobile experience Active Listener Strong follow-up skills Team Player Professional and flexible demeanor ServiceNow MS Office (Excel, Word, Powerpoint); O365; JIRA, MS-Teams; MS-Project or Smartsheet Excellent communication skills: PowerPoint Presentations Compensation Estimated Pay Range: Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

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3.0 years

0 Lacs

Greater Kolkata Area

Remote

Why join Safeguard Global? We want to help you “Work in Any Way ” - that makes time for family, commitments, and life outside, so that you can have the best of both worlds. When you own what you do and are driven to deliver, you have the flexibility to decide where and how you work. Our roles aren’t just remote and hybrid first—they break free from the traditional ways of doing things, paving a way for A Job That Works for You. The role in a nutshell : The Local Market Project Lead is responsible for delivering specific key business initiatives related to the creation of local market business entities and the transition of workforce to these new entities. This role is an individual contributor role with responsibility for executing on assigned tasks while also matrix managing project resources across designated team. This initiative is a 2-to-3-year high value project. How you will make a difference: Determine and define project scope and objectives by country and client working with leadership on strategy to meet financial targets. Manage and assign work across team to ensure deadlines are met. Organize detailed project plan to track and report progress. Perform risk management to minimize project risks. Create and maintain extensive project documentation as required. Deliver high quality, on time, and on budget. Effective client and stakeholder management. Ability to manage and communicate program results through multiple communication methods to keep all participants and stakeholders engaged and informed. High focus on client and worker adoption working closely with Account Management to develop dynamic approaches to deployment and optimization. Strong partnership and collaboration with Corporate Entity Management and Compliance, HR Services, Operations, and third-party vendors ensuring dependencies are revealed and well managed. Utilize industry best practices, techniques, and standards throughout the project lifecycle. Support and mentor less tenured team members What will give you an advantage: Proven track record of delivering business critical programs by devising appropriate project and deployment plans, providing relevant analysis, and effective stakeholder management. Exceptional time management, facilitation, and organizational skills will a high level of attention to detail. Proven ability to interpret (financial) data and metrics to inform business decisions. Outstanding working knowledge of change management and the ability to influence outcomes within formal and informal reporting structures. Excellent written and verbal communication skills at an executive level. Aptitude for analytical thinking and creative solutions. Confident decision maker who works well under pressure. Proven relationship building skills. Competence in all aspects of project and program management, Knowledge of project management tools such as Smartsheet and well versed with excel sheet, formulas and dashboards. Assertive, tenacious, and courageous approach to work. Ability to deal with ambiguity and work in a dynamic, results-oriented environment. Track record of successfully balancing competing priorities and drive projects to completion in a fast-paced environment. International business experience preferred. Strong skills in program management, planning and project implementation. Thorough understanding of principles of Project management and delivery. Energetic, highly organized, assertive with good negotiation and problem solving skills. Who we are and what we do: Safeguard Global is….Global! With offices worldwide, we help 1500+ companies hire, manage, and pay employees in 170+ countries. It's all about people! Join us to meet diverse folks, explore new cultures, and connect with amazing folks from around the globe. Our Global Benefits Autonomy & Flexibility (Work in Any Way): Be supported with as much flexibility as possible. Bonding Leave: Enjoy paid leave to bond with your new family member. 2 Charitable Days: Contribute to causes you believe in. Reward & Recognition Program: Be rewarded for your success and championing our values. Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan. Why become a Guardian: International Environment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise. Our Culture: We emphasize the people factor in everything we do. Our nurturing culture ensures your ideas reach our leaders and your contributions get the recognition they deserve. Learning: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace. Next Steps: To apply, please click on the following link. We wish you the best with your application. Our Guardian promise to you is to keep in touch to arrange the next stage should your application meet the position's requirements, and or a gentle update if you have been unsuccessful at this time. Welcome to the Future of Work! At Safeguard Global, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and Guardians.

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1.0 years

0 Lacs

Ghaziabad, Uttar Pradesh, India

On-site

Overview Build the Future Our vision is to unlock the potential of each learner at every stage of life. We have a very successful and customer-centric operational team here at McGraw Hill, and we are now seeking a dedicated, hard-working, and diligent Back-Office Customer Service Associate for our Noida office. This role focuses on supporting and enhancing the customer experience for our US business. How can you make an impact? As our Back-Office Customer Service Associate , you are responsible for a variety of back-office tasks that includes processing physical return/refunds, account maintenance, order management, and provisioning digital licenses into proper accounts This role requires working 6:30 PM - 3:00 AM IST, with flexibility to adjust to 5:30 PM - 2:00 AM IST during U.S. daylight savings time. Ideal candidates will reside within 25 km of the office location in Noida. If suitable candidates are not found within this range, we may consider those within 40 km as an exception. What you will be doing: Using our Salesforce and Oracle systems, you will sort, organize, and process digital images of labels and RGAs (returns goods authorization). Review system generated error messages to determine credit for the customer across various return policies and procedures. Creating accounts and triggering notification to customers on the availability of licensing. Updating contracts with end-user information and start dates to activate orders for invoicing. Key digital image of customer orders and samples into Oracle, analyze orders which is on-hold to determine next steps to process the order through completion. Perform a quality review of new orders being keyed, looking for errors, resolving issues and reporting trends to leadership. We’re looking for someone with: A minimum of 1 years’ experience in a contact center, operations, Back-office, US customer service environment. Excellent Microsoft Office skills. Salesforce, Oracle, or Smartsheet knowledge. This is not essential but would be advantageous. Bachelor's degree in related field or equivalent experience. Experience working in a publishing company is a plus. Why work for us? There has never been a better time to join McGraw Hill. In our culture of curiosity and innovation, you will be able to own your growth and develop as we do! You will be rewarded with a competitive salary, one-time meal, free transport, and an achievable bonus coupled with the opportunity to join a very successful team that focuses on making a difference. McGraw Hill recruiters always use a “@mheducation.com” email address or communicate through our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email. DJOB

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1.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Back Backoffice Customer Service Associate- Noida JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Noida, India On-Site DJOB McGraw Hill LLC. mail_outline Get future jobs matching this search or Transcript So what makes the culture at McGraw Hill unique? It's the people, of course. We have great leaders. They care about the employees. They make fun of themselves. They are willing to listen to opposing viewpoints. We have a talented and passionate workforce focused on customers and on solutions. We have a great working environment. It's flexible, it's collaborative, it's inclusive. All ideas are welcome. McGraw Hill cares about its employees, its people, and you feel that every day. % buffered00:00 00:45 What makes the company culture unique at McGraw Hill? Sylvia Superintendent in Residence Overview Job Description Build the Future Our vision is to unlock the potential of each learner at every stage of life. We have a very successful and customer-centric operational team here at McGraw Hill, and we are now seeking a dedicated, hard-working, and diligent Back-Office Customer Service Associate for our Noida office. This role focuses on supporting and enhancing the customer experience for our US business. How can you make an impact? As our Back-Office Customer Service Associate , you are responsible for a variety of back-office tasks that includes processing physical return/refunds, account maintenance, order management, and provisioning digital licenses into proper accounts This role requires working 6:30 PM – 3:00 AM IST, with flexibility to adjust to 5:30 PM – 2:00 AM IST during U.S. daylight savings time. Ideal candidates will reside within 25 km of the office location in Noida. If suitable candidates are not found within this range, we may consider those within 40 km as an exception. What You Will Be Doing Using our Salesforce and Oracle systems, you will sort, organize, and process digital images of labels and RGAs (returns goods authorization). Review system generated error messages to determine credit for the customer across various return policies and procedures. Creating accounts and triggering notification to customers on the availability of licensing. Updating contracts with end-user information and start dates to activate orders for invoicing. Key digital image of customer orders and samples into Oracle, analyze orders which is on-hold to determine next steps to process the order through completion. Perform a quality review of new orders being keyed, looking for errors, resolving issues and reporting trends to leadership. We’re Looking For Someone With A minimum of 1 years’ experience in a contact center, operations, Back-office, US customer service environment. Excellent Microsoft Office skills. Salesforce, Oracle, or Smartsheet knowledge. This is not essential but would be advantageous. Bachelor's degree in related field or equivalent experience. Experience working in a publishing company is a plus. Why work for us? There has never been a better time to join McGraw Hill. In our culture of curiosity and innovation, you will be able to own your growth and develop as we do! You will be rewarded with a competitive salary, one-time meal, free transport, and an achievable bonus coupled with the opportunity to join a very successful team that focuses on making a difference. McGraw Hill recruiters always use a “@mheducation.com” email address or communicate through our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email. DJOB McGraw Hill uses an automated employment decision tool (AEDT) to assist in the screening process by recommending candidates with “like skills” based on resume and job data. To request an alternative screening process, please select “Opt-Out” when asked to “Consent to use of Automated Employment Decision Tools” during the application. Apply JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML

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1.0 - 2.0 years

0 Lacs

Bangalore Urban, Karnataka, India

On-site

We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Job Overview Lenovo seeks a Legal Operations Specialist to join its growing Legal Operations Team. The Legal Operations Specialist will play a critical role in supporting Users of Legal solutions, Legal Operations Projects, and process improvement initiatives. Job Responsibilities (Essential Functions And Duties) Support the Legal Operations team in a project coordinator role (i.e., specifically run status meetings, take notes, track issues, and update project plans). Support customers in use of tools for contract workflow and internal processes. Perform testing of new enhancements and software tools document process updates for end users. Support of contract administration processes including triage of work based on pre-defined roles and guidelines, performing data input based on contract data, execute support tasks, and support signatory and approval processes. Support SharePoint sites and web tools, Chatbot QA input and testing, and other applications that allow Legal users to interact with the Legal team more effectively. Basic Job Requirements Prior work experience Customer Support or Service 1-2 years Project coordinator 1- 2 years Systems experience – process workflow and tracking tools Knowledge/Skills/Abilities/Competencies (KSAC’s) Excel capabilities (Spreadsheet tracking, pivot tables, data analysis) SharePoint capabilities Process Flow charts and word documentation for processes Project coordination – task planning Demonstrated ability to learn new software and systems quickly Educational Requirements Bachelors in Law/ LLB Travel Requirements (expected % travel) Less than 10% Preferred Requirements Exposure to project and process management tools (MS Project, Smartsheet, MS task planner) and familiarity with scrum and agile project methodologies Project Coordination Operational Internship Role We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

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16.0 years

0 Lacs

India

On-site

Job Description : Job Summary: We are seeking a seasoned SAP Project Manager with hands-on experience in managing SAP S/4HANA implementations and upgrades. The ideal candidate will be responsible for leading end-to-end SAP projects, collaborating with business and technical teams, ensuring project timelines, budgets, and quality standards are met, and delivering measurable business outcomes. Key Responsibilities: Lead and manage SAP S/4HANA implementation, migration, or upgrade projects from initiation through closure. Define project scope, goals, deliverables, and resource requirements. Develop and manage detailed project plans, budgets, risk assessments, and timelines. Act as the primary point of contact for stakeholders, including business leads, technical teams, and vendors. Coordinate across cross-functional teams (technical consultants, functional leads, developers, testers). Manage change control processes and ensure alignment with business strategy. Conduct regular status meetings, steering committees, and progress reporting to leadership. Ensure adherence to SAP Activate methodology or other applicable delivery frameworks. Support post-go-live stabilization and transition to support teams. Proactively manage risks, issues, dependencies, and communication plans. Required Skills & Qualifications: Bachelor’s or Master’s degree in Information Technology, Business, or a related field. 5–16 years of overall SAP experience, with at least 3+ years in a project management role. Proven track record managing full lifecycle SAP projects, particularly SAP S/4HANA (greenfield, brownfield, or selective data transition). Strong understanding of SAP modules like FI/CO, MM, SD, PP, or logistics is a plus. Familiarity with both Agile and Waterfall project management methodologies. Ability to manage multiple stakeholders and conflicting priorities in a fast-paced environment. Excellent communication, leadership, negotiation, and interpersonal skills. PMP / PRINCE2 / PMI-ACP / ITIL certifications are a plus. Preferred Tools & Technologies: Project Management Tools: MS Project, JIRA, Azure DevOps, Smartsheet, Trello SAP Tools: SAP Solution Manager, SAP Activate, SAP Fiori, SAP Cloud ALM Collaboration Tools: MS Teams, Slack, SharePoint, Confluence Reporting & Analytics: Power BI, Excel (Advanced), SAP Analytics Cloud Certifications (Preferred): SAP S/4HANA Project Manager Certification PMP / PRINCE2 or equivalent SAP Activate Certified Soft Skills: Strategic thinking and problem-solving ability Strong stakeholder management and conflict resolution High adaptability and resilience in complex project environments Strong organizational and time management skills

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8.0 - 12.0 years

0 - 1 Lacs

Hyderābād

On-site

Job Description The Senior Specialist will lead and coordinate end-to-end program management activities for biologics development and commercialization. This includes overseeing the technology transfer to a Contract Manufacturing Organization (CMO). The role will act as a key interface between internal teams and external partners, ensuring seamless execution across drug substance, drug product, and packaging operations, along with support functions such as Regulatory, Quality, Supply Chain, and Finance. The individual will support the full program lifecycle within the company and report to the Program Head – AVP. Program Management Activities will include: Job Responsibilities: Lead cross-functional biologics development programs (including biosimilars) from technology transfer through commercialization, ensuring alignment with strategic goals, and timelines. Drive business case approvals, develop project charters, and create integrated project plans to guide execution. Develop and manage detailed project schedules, track execution progress, and ensure delivery within defined scope and timelines. Monitor project lifecycle using tools such as MS Project, Office Timeline, and Smartsheet to ensure transparency and accountability. Manage technology transfers to and from third-party CMOs and internal sites, ensuring knowledge capture, documentation, and risk mitigation. Act as the primary liaison between the company and external partners (CMOs, CROs), ensuring effective communication and collaboration. Coordinate with cross-functional teams including Regulatory, Quality, Supply Chain, and Finance to ensure timely and successful program deliverables. Follow established governance structures and escalation matrices to resolve issues and maintain program momentum. Negotiate with service providers and CROs for program-related activities Ensure data package readiness for regulatory submissions and lifecycle management filings and support regulatory agency interactions. Develop systems and processes to enhance operational efficiency and support PMO initiatives. Drive MIS ( Dashboards, Data integration, Power BI, MS Project, Smartsheet) and management reporting and promote project management best practices across cross-functional teams. Manage Integrated Risks for project, including tracking of all mitigations. Key Program Management Capabilities: Strategic Planning & Execution: Ability to define program goals, develop integrated plans, and drive execution across multiple workstreams. Cross-Functional Leadership: Proven experience leading diverse teams across technical, quality, regulatory, and operational functions. Stakeholder Engagement: Strong interpersonal skills to manage internal and external stakeholders, including CMO partners and regulatory bodies. Risk & Issue Management: Skilled in identifying risks early, assessing impact, and implementing mitigation strategies. Change Management: Ability to manage change in a dynamic environment, including scope adjustments and resource reallocation. Communication & Reporting: Excellent written and verbal communication skills, with the ability to present complex information clearly to senior leadership. Budget & Resource Management: Experience managing program resource allocation, and vendor oversight. Tools & Methodologies Proficiency: Strong command of project management tools such as MS Project, Smartsheet, and Excel-based trackers. Familiarity with Stage-Gate, Agile, and Waterfall methodologies. Skilled in using dashboards, Gantt charts, risk registers, and KPIs to monitor progress and drive decision-making. Qualifications: Bachelor’s or master’s degree in biotechnology, Biochemistry, Chemical Engineering, or related field. Advanced degree (MBA) is a plus. 8–12 years of experience as a program management in the pharmaceutical/biotech industry, which operates in development and manufacturing and marketing. Experience managing cross-functional programs involving CMO partnerships. Strong understanding of GMP, regulatory requirements, and biologics manufacturing processes. PMP certification or equivalent is desirable. Current Employees apply HERE Current Contingent Workers apply HERE Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: VISA Sponsorship: Travel Requirements: Flexible Work Arrangements: Hybrid Shift: Valid Driving License: Hazardous Material(s): Required Skills: Adaptability, Contract Management, Creativity, GxP Validation, Information Systems, Infrastructure Project Management, Management Process, Manufacturing Operations, New Product Development, People Management, Personal Initiative, Production Facilities, Project Management, Project Management Leadership, Project Management Planning, Project Management Scheduling, Project Planning, Regulatory Compliance, Resource Management, Task Coordination, Team Management, Technical Quality Assurance Preferred Skills: Job Posting End Date: 07/24/2025 A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID: R354987

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5.0 years

4 - 8 Lacs

Gurgaon

Remote

Role Purpose To support the successful delivery of digital procurement initiatives by managing projects, analyzing data, and driving the adoption of digital tools to enhance efficiency, compliance, and value across procurement processes. Key Accountabilities Supports in planning and execution of digital procurement projects, capturing Risk & Issue logs, maintaining project delivery timelines & ensuring timely delivery of assigned responsibilities within scope and quality expectations Support the implementation and ongoing optimization of digital tools as per strategic directions Collaborate with internal & hotel stakeholders (e.g., Procurement Managers, Procurement Operations, Finance) to gather requirements, support operational strategy and ensure alignment with business needs. Owning all data cleansing & data gathering work around suppliers, Products & build KPIs to support data-driven decision-making Participate in Identify opportunities to streamline and automate procurement processes through digital tools and workflows, and support their implementation Provide operational support for digital procurement systems, including user assistance, issue resolution, and coordination with various teams where needed Acquire data from primary or secondary data sources and maintain databases/data systems Prepare meeting minutes and document key notes from meetings Demonstrates excellent communication skills, can clearly explain ideas, work well with different teams Educational Attainment Bachelor’s degree in computer science, Information Technology, Data Science, Analytics other related field or an equivalent combination of education and experience. Critical Expertise & Experience 5 - 8 year minimum+ working in a project management role, Procurement digital systems environment preferred Experienced working in a global company, preferably Hospitality group & contributing to multiple projects virtually Language skills: English Technical Skills & Knowledge: Proficiency in project management tools (e.g., MS Project, or Smartsheet) for planning, tracking, and reporting project progress Understanding of project management methodologies (e.g., Agile, Waterfall, or Hybrid) and ability to apply them effectively in digital procurement initiatives. Familiarity with procurement & Sourcing systems & Hotel operations Experience in using data analytics tools (e.g., Power BI, Tableau) Advanced Microsoft Excel and PowerPoint skills Stakeholder Management experience Able to work independently, and to work effectively as part of a team. At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG. Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love. We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate. We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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5.0 years

0 Lacs

India

Remote

Job Title: Project Manager – Biotech Location: Remote (India-based) Type: Full-Time Shift: Night Shift (Aligned with US Time Zones) Role Overview We’re looking for a proactive and organized Project Manager to lead and track key biotech projects. You’ll work remotely, mostly during night shifts to coordinate with our US-based teams . What You’ll Do Manage biotech projects across teams (R&D, Clinical, Regulatory, etc.) Create and maintain project plans, timelines, and status reports Run meetings, track tasks, and ensure deadlines are met Communicate with internal teams and external partners Identify and solve issues early to keep projects on track What You’ll Need Bachelor’s or Master’s in Life Sciences, Biotech, or related field 3–5 years of project management experience in biotech or pharma Strong communication and organization skills Comfortable working night shifts Familiar with tools like Asana, MS Project, or Smartsheet Nice to Have PMP or other project management certification Experience working with US or global teams Understanding of biotech development or clinical workflows What We Offer 100% remote, flexible work-from-home setup Competitive salary + performance bonuses Work with a global, mission-driven team Learn and grow in a cutting-edge biotech environment Let me know if you want this in a Word or PDF format, or tailored further for a specific domain (like diagnostics or clinical trials).

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6.0 - 8.0 years

0 Lacs

Gurgaon, Haryana, India

On-site

Job Description #KGS KPMG Global Services (KGS) was set up in India in 2008. It is a strategic global delivery organization, which works with more than 50 KPMG member firms to provide a progressive, scalable and customized approach to business requirements The KGS journey has been one of consistent growth, with a current employee count of nearly 10,000 operating from four locations in India — Bengaluru, Gurugram, Kochi and Pune, providing a range of Advisory and Tax-related services to member firms within the KPMG network. As part of KPMG in India, we were ranked among the top companies to work for in the country for four years in a row by LinkedIn, and recognized as one of the top three employers in the region for women, as well as for policies on Inclusion & Diversity by ASSOCHAM (The Associated Chambers of Commerce & Industry of India). Team Overview The position in discussion is with Integration & Separation (I&S), Technology in M&A within the Deal Advisory group at KPMG Global Services (KGS), which is KPMG’s global delivery center and an integral part of the firm’s strategy to enhance innovation, build scalability, and improve profitability globally. KGS DA&S has been providing solutions to KPMG member firms globally. By leveraging insights and applying best practices, the team helps create customized approaches to M&A transactions. The team’s capabilities include Corporate Finance, Transaction Services, Strategy, Business Modelling, Accounting Advisory Services, Deal Advisory Research and Benchmarking. KPMG’s Integration & Separation team (ISA) advises clients on executing the operational integrations of acquisitions or joint ventures, and separations of businesses, in the case of divestitures or sale. I&S does this by taking an enterprise‑wide view of M&A deals, across all the functions, to deliver value to our clients. In addition, team is also involved in pre-deal Due Diligence on specific areas of business. The Technology in M&A team is involved in pre-deal and post-deal execution work related to technology strategy, with focus on identifying potential risks, synergies and optimization of the IT function. The team works on a wide range of technology due diligence and operational integration activities which includes TSA development, Integration Readiness, Day 1 preparation and supporting the implementation of such plans. Responsibilities We are recruiting for Assistant Manager in the Technology M&A team. In this role, you will work on projects working closely alongside senior members of the team, who will provide guidance and insight into the deal environment, enabling you to build your transactions knowledge and further develop your technology skills base. Responsibilities Your responsibilities will include supporting the Tech M&A Managers and Senior Managers with small to medium sized engagements and being the day to day support on these engagements, which may include: Due Diligence Analyzing target data to build up a view on the technology of the business including cost, products and systems, and IT contracts Condensing the data and explaining findings simply to other team members, highlighting the impact of technology on the business strategy, operations, and ultimately, deal valuation Developing an understanding of IT benchmark and qualitative information to provide insights to clients to describe a typical IT function Assisting in client communications, calls and meetings Contributing content for sections of IT reports/deliverables Integration and Separation Understanding technology aspects of integration, separation (carve outs) and optimization initiatives (e.g. synergy analysis) including understanding the current IT landscape, supporting the development of target operating models, defining transitional service agreements, developing detailed plans, and supporting the implementation of such plans Supporting the IT workstream lead in integrations and separations within a larger team of Integration & Separation colleagues to fulfil their workstream objectives Supporting key client workshops and meetings Supporting the Identification or review of client synergies for IT within a larger team Wider Responsibilities Interacting with senior client stakeholders as well as internal stakeholders (KPMG Partners and Directors) When you are not working on a project, you will provide support to senior colleagues in a number of different aspects such as preparation of proposal materials and the development of team propositions and initiatives Qualifications Mandatory Skills MBA / Post graduate in IT field from an accredited college/university preferably with major in Technology 6 to 8 years of technology consulting experience focused on the deal advisory integration and separation processes Experience in implementing Information Technology processes, technologies, best practices, and frameworks, including: Application Support & Maintenance Network & Data Center Operations Management Security Cloud-based Deployment Models (e.g., Infrastructure-as-a- Service) Infrastructure Optimization (e.g., consolidation, rationalization, cost savings) Knowledge about enterprise business applications (e.g. ERP, CRM) Experience in assisting with technology assessment/diligence Preferred Skills A good understanding of M&A environment IT specialization such as: IT strategy, applications, infrastructure, architecture, cyber security Experience in facilitating client meetings, workshops and interviews High quality outputs on Microsoft Excel and PowerPoint. Knowledge or experience on Visio, Power BI, SmartSheet would also be beneficial Project management experience and track record of successful delivery of projects Comfort with ambiguity, fluid consulting situations and a highly pressured environment as characteristic of transactions Ability to work well under pressure, learn quickly and leverage skills in new situations Ability to travel at a moderate level

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3.0 years

0 Lacs

Bangalore Urban, Karnataka, India

On-site

Required Skills & Qualifications: Bachelor’s degree in Business, Information Systems, Engineering, or related field. 2–3 years of experience in project management or PMO roles, preferably in a customer-facing environment. Working knowledge of project lifecycle methodologies (Agile, Waterfall, or Hybrid). Proficient in MS Project, Excel, PowerPoint, and other project tracking tools (JIRA, Smartsheet, Asana, etc.). Strong written and verbal communication skills, with the ability to influence stakeholders at all levels. Demonstrated ability to manage risks, track project progress, and coordinate team activities across multiple functions. PMP, CAPM, or PRINCE2 certification is a plus.

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3.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Key Responsibilities: Project Lifecycle Management: Accountable for the successful delivery of assigned CSI non-core customer-facing projects, typically repeatable in nature. Lead all phases of the project lifecycle including initiation, planning, execution, monitoring & controlling, and closure. Execute formal project kick-off meetings with internal teams and external clients. Project Planning & Coordination: Review and tailor the standard project plan based on specific complexity factors and business impacts. Collaborate with Implementation Management to secure appropriate project resources. Communicate project highlights, deliverables, and dependencies to the client. Align project expectations and define critical success factors with customer stakeholders. Project Execution & Monitoring: Establish initial project setup and governance mechanisms. Maintain regular communication with cross-functional teams and client contacts to ensure alignment and delivery as per plan. Monitor progress against timelines, budgets, and deliverables using standard tools and templates. Identify, escalate, and manage project risks and issues proactively, recommending solutions as needed. Track project health and produce status reports, dashboards, and executive summaries. Project Closure & Reporting: Facilitate project handover and formal closure processes. Document lessons learned and contribute to continuous improvement of repeatable project templates and processes. Bachelor’s degree in Business, Information Systems, Engineering, or related field. 2–3 years of experience in project management or PMO roles, preferably in a customer-facing environment. Working knowledge of project lifecycle methodologies (Agile, Waterfall, or Hybrid). Proficient in MS Project, Excel, PowerPoint, and other project tracking tools (JIRA, Smartsheet, Asana, etc.). Strong written and verbal communication skills, with the ability to influence stakeholders at all levels. Demonstrated ability to manage risks, track project progress, and coordinate team activities across multiple functions. PMP, CAPM, or PRINCE2 certification is a plus.

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10.0 years

10 - 20 Lacs

Bengaluru, Karnataka, India

On-site

This role is for one of the Weekday's clients Salary range: Rs 1000000 - Rs 2000000 (ie INR 10-20 LPA) Min Experience: 10 years Location: Bengaluru JobType: full-time We are seeking a highly driven and experienced Project Manager to lead and deliver complex, cross-functional projects across international geographies. The ideal candidate will have a proven track record in end-to-end project lifecycle management, hold a PMP certification , and demonstrate a strong command over project management tools like JIRA . This role demands a strategic thinker who thrives in a fast-paced, multicultural environment and can manage multiple stakeholders with ease. Requirements Key Responsibilities Lead the planning, execution, monitoring, and delivery of international projects while ensuring alignment with business objectives, timelines, and budgets. Develop and manage detailed project schedules, work breakdown structures (WBS), and resource plans. Utilize JIRA and other project management tools for backlog grooming, sprint planning, status reporting, and issue tracking. Establish and maintain communication channels with cross-functional global teams, including engineering, design, QA, and operations. Identify, manage, and mitigate project risks and dependencies proactively. Collaborate closely with stakeholders across different time zones to ensure expectations are met and deliverables are aligned. Ensure compliance with internal and external standards, including regulatory and quality requirements where applicable. Facilitate regular project meetings, reviews, and post-mortem analyses to drive process improvements. Prepare and present comprehensive project status reports, dashboards, and executive summaries to senior leadership. Drive change management and continuous improvement within the project management function. Requirements Bachelor's or Master's degree in Engineering, Business Administration, or a related field. PMP certification is mandatory. 10-15 years of professional experience in project management, including a minimum of 5 years leading international or cross-border projects. Strong hands-on experience with JIRA, Confluence, and other Agile/Scrum-based project tracking tools. Demonstrated success in managing large-scale projects across software/product development or technology transformation initiatives. Proficiency in project methodologies including Agile, Scrum, and Waterfall. Exceptional communication, negotiation, and stakeholder management skills. Ability to work effectively in global, cross-cultural teams and across different time zones. High level of ownership, accountability, and attention to detail. Excellent analytical, organizational, and problem-solving abilities. Preferred Qualifications Experience in working with distributed development teams or off-shore delivery models. Knowledge of tools like MS Project, Smartsheet, Asana, or Trello in addition to JIRA. Understanding of compliance frameworks and product lifecycle management

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