Site Reliability Engineer II

The Enterprise Data Management Technology Team brings together foundational strategic technology capabilities in data governance, data privacy, data retention and deletion, data quality, and automation, grounded in our data technology model that prioritizes data management. It employs a ground-breaking focus with development responsibilities for regulatory needs that deepen and expand data strategy, as well as core technical capabilities that cut across business lines and customer segments.

Responsibilities:

• Infrastructure Management:

   Design, implement, and manage scalable, reliable infrastructure using cloud-native technologies and Infrastructure as Code (IaC) tools.  

• Automation & CI/CD:

   Develop and maintain automated processes and Continuous Integration/Continuous Delivery (CI/CD) pipelines to streamline deployments and operational tasks.  

• Monitoring & Alerting:

   Implement and manage comprehensive monitoring and alerting systems to detect issues early and ensure system health.  

• Incident Management:

   Lead incident response efforts, perform root cause analysis (RCA) for outages, and implement measures to prevent future disruptions.  

• Performance Tuning & Optimization:

   Gather and analyze metrics from systems and applications to identify performance bottlenecks and conduct tuning. 

• Collaboration:

   Work closely with development teams to integrate reliability into software design and deployment processes.  

• Capacity Planning:

   Manage server capacity to ensure systems can handle current and future demand. 
• 
  

  Site Reliability Engineering (SRE) Principles:

   Balance feature development speed with reliability, and establish and maintain Service Level Objectives (SLOs) 
   

  Minimum Qualifications

   

• Programming Languages:

   Python, Bash, Perl, or similar for automation.

• Cloud Platforms:

   , GCP, Hydra.

• Containerization:

   Docker, Kubernetes.

• Monitoring Tools:

   Prometheus, Grafana, Splunk.

• IaC Tools:

   Terraform.

• Operating Systems:

   Linux (proficient in command-line tools like strace, truss).

• Networking:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities