Showroom Manager(Jewelry)

Showroom Manager – Jewelry Industry (4 Years Experience)

Location - Coimbatore

Contact : Ms.Deepika HR - 9787152202 or deepika@enterpriseits.com

Key Responsibilities

1. Showroom Operations

• Oversee day-to-day showroom functioning, ensuring smooth and efficient operations.
• Maintain showroom cleanliness, display aesthetics, and product presentation to luxury retail standards.
• Manage inventory levels, stock replenishment, and coordinate with suppliers for ordering and product updates.

2. Sales & Customer Service

• Greet, guide, and assist customers in selecting jewelry that suits their preferences and budgets.
• Meet and exceed monthly sales targets through upselling, cross-selling, and relationship building.
• Handle customer queries, concerns, and complaints professionally to ensure excellent customer satisfaction.

3. Staff Management

• Supervise, train, and motivate showroom staff on product knowledge, selling skills, and customer service standards.
• Prepare staff schedules, assign tasks, and evaluate team performance.
• Promote a positive and high-performance work environment.

4. Visual Merchandising

• Implement effective visual merchandising strategies to enhance product appeal.
• Ensure jewelry displays align with brand guidelines and seasonal themes.

5. Reporting & Documentation

• Maintain sales records, daily reports, and customer data.
• Analyze sales trends and provide insights to management for business growth.
• Oversee billing accuracy, cash handling, and compliance with company policies.

6. Customer Relationship Management

• Build long-term relationships with premium clients and ensure repeat business.
• Coordinate appointments for customization, repairs, and special orders.

Skills & Competencies

• Strong sales and negotiation skills
• Excellent communication and interpersonal abilities
• Knowledge of precious metals, diamonds, and gemstones
• Team leadership and staff training
• Inventory and stock management
• High attention to detail and luxury brand etiquette
• POS, billing, and CRM software proficiency

Education

• Bachelor’s degree (or relevant qualification)

Job Type: Full-time

Pay: ₹40,000.00 - ₹45,000.00 per month

Work Location: In person