Tele Caller

Enterprise IT Solutions

0 years

2 Lacs

India

Posted:3 months ago| Platform: GlassDoor logo

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Skills Required

service communication persistence training

Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for an enthusiastic Telecaller / Telemarketer to contribute to generating sales and leads for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

Key Responsibilities:

Call existing and potential customers to inform them about products and services
Generate leads and convert them into customers
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Enter and update customer information in the database
Handle grievances and escalate to the appropriate departments if needed
Keep records of calls and sales and note useful information
Follow up with interested prospects via phone or email

Requirements and Skills:

Proven experience as telecaller, telemarketer, or similar sales/customer service role
Excellent communication and interpersonal skills
Ability to learn about products and services and describe/explain them to prospects
Patience, persistence, and persuasive attitude
High school diploma; additional education or sales training is a plus
Language proficiency as required (e.g., English, regional languages) (Hindi,Kannada,Malayalam,Telugu will be an added advantage)

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits:

Health insurance
Provident Fund

Schedule:

Day shift
Monday to Friday
Morning shift

Supplemental Pay:

Performance bonus
Yearly bonus

Work Location: In person

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