Shift Manager

Job Title: Shift Manager – Pizza & Wings Restaurant

Location: Gurgaon, Haryana.
Job Type: Full-Time
Reports To: Store Manager / General Manager
Salary: 20000- 24500

Job Summary:

As a Shift Manager, you’ll play a key leadership role in ensuring smooth day-to-day operations during your shift. You will supervise team members, maintain food quality and service standards, and ensure a clean, safe, and customer-friendly environment. This role requires energy, leadership, and a passion for delivering hot pizza and wings with great service.

Key Responsibilities:Shift Operations:

• Manage all restaurant operations during assigned shifts.
• Ensure adherence to company policies, food safety, and hygiene standards.
• Maintain a safe and welcoming environment for both staff and customers.
• Monitor product prep levels and food quality.
• Conduct shift opening and closing duties, including cash handling and end-of-day reporting.

Team Leadership:

• Supervise and support crew members to deliver excellent service and quality.
• Train new team members and provide ongoing coaching and feedback.
• Promote teamwork and resolve conflicts when necessary.
• Lead by example with a positive attitude and strong work ethic.

Customer Service:

• Address and resolve customer concerns promptly and professionally.
• Ensure high customer satisfaction by maintaining speed, accuracy, and quality of service.

Inventory & Reporting:

• Assist in managing inventory, restocking supplies, and minimizing waste.
• Complete shift paperwork, reports, and incident logs accurately.

Job Type: Full-time

Pay: ₹20,000.00 - ₹24,500.00 per month

Benefits:

• Provident Fund

Work Location: In person