Shift Manager

Job description

Post:- Shift Manager (Store Manager)

Location:- Suncity-Gurugram & Pebble-Faridabad

Exp-3-5 Yrs

Share CV:- hr@khanchacha.com

Jds

Daily Report

• Customer feedback being taken in person daily
• Reporting of maintenance issues promptly
• Constantly raising improvement points and taking initiative
• Audit reports done daily and checklist done on time
• Reviewing SM Delegation tasks

Audit report

• Staff Grooming - check staff grooming with SM Checklist
• Outlet Cleanliness - check physical cleanliness with SM Checklist
• Equipment Cleanliness - check equipment cleaning and condition
• Cash Audit (Petty Cash/ Banking/ Card/UPI/Amex)

Inventory Management

• FIFO Sheet being maintained by outlet authentically - to be checked with inventory
• Physical Inventory book & Supply Note to be checked with physical stock
• Veg / Non - Veg Segregation - fridge, veg member, gloves and apron
• Check 1st visit Closing PHM
• Check 2nd visit PHM for night
• Thawing Process - Quantity and process followed
• Wastage / Expiry Tracking

Supply Note

• Closing Inventory - need to enter closing count into the system
• Receiving - need to check GRN
• PO challans maintain - check physical POs
• Petty cash match with manual
• Manual Cash balance to Garima – Weekly

SOP

• Kitchen SOP check
• Roll making process
• Reheating process
• Half Done process
• Shelf-Life Check
• Packaging process
• CAYG followed
• Staff Briefing (Morning / Evening)
• Daily Conference call with SM

Online Platform

• Menu & Outlet Visibility
• Share 3/7 pm sales of Both platform
• Online Metrics - Updated status and targets

Staff Briefing

• Proper staffing at the outlet - Staff Rostering
• Deployment of staff at peak hour - Staff Deployment
• Staff Weekly roster and Leave status

Sales & Target Briefing

• Discuss Sale Target with SMs (Weekly Basis)
• Combo Targets Daily Basis
• Offline APC Target to the Outlets
• New Product Targets

Other Major Responsibilities

• Opening & Closing Checklist
• Reviews FMS
• All the licenses should be pasted in the outlet
• Check Pest control data to be filled in the sheet
• Flyers distributions