SF Tech Lead

About the work

We build and run Salesforce for multiple global companies in the cinema/broadcast/pro-video hardware space (B2B + eCommerce + channel partners). The main project you’ll start on is a multi-brand, multi-tenant setup in a single Salesforce org, being migrated into a group-wide global Salesforce instance. The migration effort is expected to run 6–12 months, followed by ongoing enhancements and maintenance.

Role overview

This is a hands-on Salesforce Developer role that mixes build work with real problem-solving. You won’t just “code what’s told.” You’ll be given a business problem, and you’ll:

• unpack the why
• design options
• document the approach (flow diagrams/notes)
• review with the team, then
• build, test, and ship.

You’ll get guidance and support, but we expect ownership, clear thinking, and strong testing discipline. You should understand how a company operates—what a Lead really means, how Opportunities/Quotes flow to orders, how partners/distributors differ from end customers, and how service teams use cases, entitlements, and SLAs.

What you’ll do

• Develop on Salesforce using Apex and Flows (primary automation stack).
• Configure/administer where it makes sense (Omni-Channel queues, layouts, reports, permissions).
• Build and maintain integrations: n8n (event/transactional), Skyvia (bulk), Shopify (3 stores), Postgres, ERPs (xTuple today, IFS coming).
• Own the Sales Cloud lifecycle: Lead Contact model, Opportunity/Quote → Shopify Draft Order handoff, forecasting (incl. Generic Opportunities for partner pipelines).
• Own key Service Cloud pieces: Cases, Assets, Entitlements, Omni-Channel routing, paid support plan logic.
• Drive ongoing duplicate prevention and cleanup across multi-source data (email-domain heuristics, account/contact consolidation).
• Write robust tests (unit/integration) and validate end-to-end before deployment.
• Collaborate across time zones (UK mornings / US Pacific overlap).

Required skills (no fixed years)

• Apex and Flows (confident, production-grade).
• Sales Cloud, Service Cloud, and Marketing Cloud (or the ability to ramp quickly; current org uses Account Engagement, target org uses Marketing Cloud).
• Integrations: APIs, n8n, Skyvia, Postgres; eCommerce (Shopify); ERPs (xTuple, IFS).
• Salesforce admin/config know-how (Omni-Channel, security/permissions, reports).
• Testing mindset: you prove it works before it ships.
• Data hygiene & deduplication: practical strategies to prevent and merge duplicates across systems.
• Documentation: solution notes and simple flow diagrams that others can follow.

Communication (as important as the tech)

• Strong spoken English for client calls.
• Clear, concise written updates in Jira/Slack/email.
• Can self-manage day-to-day with light supervision and ask smart questions early.

Nice to have

• Jira experience.
• Prior exposure to Salesforce org migrations.
• Any MuleSoft experience is a plus (and you’ll have the opportunity to learn MuleSoft, the group’s preferred iPaaS).

Why join us

• Work on a real multi-brand, global Salesforce footprint end-to-end.
• Ship solutions that touch sales, service, eCommerce, and ERP.
• Learn modern integration tooling (n8n, MuleSoft) and influence architecture.
• Small team, high ownership, visible impact.