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Lenovo
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Services Operation Manager

Services Operation Manager

Lenovo

3 years

0 Lacs

Bangalore Urban Karnataka India

Posted:4 weeks ago| Platform:

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Skills Required

technology vision stack portfolio ai pcs server storage software support management communication reports data analysis tracking leadership finance analytics excel power

Work Mode

On-site

Job Type

Full Time

Job Description

We are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.As an Operation Manager in our Services Support you will be responsible for supporting the day-to-day operations and execution.This role will be responsible for collaborating with Services Sales, Parts Team, Vendor management, Sales Team, IBM and other teams.

Key Responsibilities

Track progress, deliverables, and timelines ensuring alignment with business objectives.
Develop and maintain clear communication channels with internal teams and stakeholders

Support the preparation of reports, presentations, executive updates, and regular communications

Vendor management – Handling Internal and external vendor
Data analysis, tracking project milestones, provide additional support
Assist with other tasks assigned by the manager.
Analytical and Problem-Solving Skills Expertise in leveraging data, experience, and strategic insights to shape actionable solutions amidst ambiguity.
Interpersonal and Leadership Skills

Required Qualifications

Strong communication and interpersonal skills, with the ability to convey complex information across stakeholders.

Ability to prioritize task

Bachelor’s degree in business, finance or a related field.
Proficient in data analytics using Excel and other data tools.
PPT and Power BI
Minimum 3 years of experience
Strong ownership and eagerness to learn. Action-oriented, always keep the big picture in mind

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

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Services Operation Manager