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ServiceNow ITSM_Associate Technical Consultant

ServiceNow ITSM_Associate Technical Consultant

Fujitsu

3 - 7 years

7 - 11 Lacs

pune

Posted:6 days ago| Platform:

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Skills Required

javascript servicenow itsm html servicenow itsm rest web services cmdb service catalog problem management change management java recruitment incident management itom troubleshooting angularjs servicenow development soap itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a
ServiceNow ITSM Implementation Specialist to identify, design and deliver larger or more complex architectures,strategies and specific solutions through the ServiceNow platform. The role holder willI n depth knowledge of the ServiceNow Platform, from the technology, development, integration an d modules, to design,develop, implement and test modules in line with agreed timelines, budget, costs, quality and development standards.P rovide integration facilities and provisions logistics on ServiceNow implementation projects, for the required custo merintegrations.S uggest and implement proposals for process improvements within projects, once agreed.U se new technologies and methods actively to develop competitive services on customer projects.P rovide technical documentation on modules / products, following company standards on customer projects.M aintain high level of product and solution knowledge and maintains an up to date skills profile in ServiceNow and JavaScripting, HTML.A bility to drive business requirements and take an active/leading rol e with customer stakeholders including C level / directorlevel / users.Designing and configuring ServiceNow ITSM suitesCoordinate with your respective Product System Administrator counterpart and/or Platform System Administrator (ifapplicable) and assi st when new ServiceNow patches/releases are applied to instancesProviding ServiceNow configuration assistance including, but not limited to: data imports and software integrationsAssisting in troubleshooting patch / release management issues focusing on ITSMDevelop UI forms, fields, notifications and workflowsMaintain JavaScript server/client codeCreate, monitor, modify, and publish service catalog workflows with approvalsCreate an access control rule (ACL)

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ServiceNow ITSM_Associate Technical Consultant