ServiceNow IRM Engineer

The position of ServiceNow IRM Engineer will be a part of a dynamic andgrowing team within the GRCT organization at American Express. The successfulcandidate will be responsible for designing scalable and optimal solutions across theCompliance & Risk domains with hands on configuring in the Service Now platform as well as cutting edge technology to offer the best solution to support thebusiness needs.They will provide Service Now experience, leveraging Business andTechnical knowledge to help develop and implement business partner strategies ontime and within budget. The Candidate will participate in a wide range of activitiesacross the portfolio, supportingfunctional capabilities and working primarily withother Engineers, Product Owners, Staff Architects and Staff Engineers:

• Responsible for the timely delivery of development projects and may be involvedin all aspects of the development life cycle, from requirements analysis and designthrough development, testing, implementation, and documentation.
• Completes technical/implementation design documentation.
• Provides estimatesfor design, build, test, and implementation phases.
• Undertakes regular implementation and code reviews to ensure alignment with development,implementation, and performance standards, providing coaching and mentoring ondesign and coding technics to engineers in scrum team.
• Assists with updates to program specification/implementation documentation.
• Works with scrum team to prepare configurations for production.
• Involved in unit, integration, and user acceptance testing - reviews test scripts;aligns with wider testing strategy.
• Escalates, provides feedback, and proposes changes to implementationspecifications.
• Provides consultation to product owners with recommendations to drive theirrequirements to success.
• Provides input into technical roadmap and architectural direction based on productroadmaps. This can include supporting product evaluations through tooling recommendations based on gaps/needs, as well as helping to identify 3rd party technical and security strengths/gaps as period assessments of tooling as business/climate needs evolve and products offered change
• Participate as part of a scrum team utilizing agile principles and tools includingRally.

Minimum Qualifications:

• 4+ years hands-on experience in ServiceNow including Integrated Risk Management (IRM) solutions/components
• Hands-on experience with ServiceNow configurations, workflows, scripting, UI policies, ACLs, Integrations and CMDB.
• Experience using applicable programming methodologies: JavaScript, API(Restful), XML, Java, Jelly scripting, Angular JS.
• Excellent verbal and written communication skills demonstrated by the ability topresent complicated technical solutions to multiple audiences, from the technicalteam to Senior leaders.
• An understanding of GRC/IRM industry trends
• Overall 8+ years of development experience.
• BS or MS Degree in Computer Science, Computer Engineering, or other technicaldisciplines

Preferred Qualifications:

• Working knowledge of GCP
• Typically has prior technical experience of systems analysis/programming.
• Experience building/executing JS utilities
• Hold ServiceNow Certified System Administrator credentials
• Conceptual architecture knowledge.
• Agile Framework experience as well as hands on Scaled Agile Framework experience

Machine Learning or Generative AI knowledge is a plus, not mandatory.