20 Servicenow Hrsd Jobs

As a ServiceNow HRSD Specialist, you will leverage your 5+ years of experience in ServiceNow HRSD products, focusing on modules like Case and Knowledge Management, Employee Center Pro, Employee Journeys, and Integrations. Your expertise will be instrumental in delivering scalable global enterprise HR solutions. You will play a key role in understanding how ServiceNow HRSD integrates with other Enterprise Solutions such as Workday, SAP, and SilkRoad to enhance the overall Employee Experience. In this role, you will be responsible for evaluating solution options using ServiceNow to address business challenges. Your ability to align technology with business strategy through proactive collaboration at all levels will be crucial. Utilizing data and analysis to drive decision-making, you will contribute to improving HR performance and employee satisfaction. Your role will require exceptional communication and facilitation skills, enabling you to complete multiple tasks efficiently under pressure. Your positive attitude and adaptability to ambiguous work environments will be key to your success. Holding a ServiceNow Certified Implementation Specialist (CIS) HRSD certification is mandatory, along with a Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field. Advanced certifications in project management or HR management are advantageous. Experience in IVR or Employee Document Management is a plus. Familiarity with configuring ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs, agent workspace, table management, and performance analytics is desired. Proficiency in HR analytics and reporting tools will be beneficial for measuring HR performance. This is a full-time, permanent position with benefits including health insurance and Provident Fund. The work schedule is a day shift from Monday to Friday, with the work location being in person. The application deadline is 14/07/2025, and the expected start date is 19/07/2025.,

Job Overview This position will: Participate in the full lifecycle of Application Management, including system enhancements, support, and maintenance, in adherence to service level agreements Work on incident management activities like incident logging, triage, tracking, and resolution on a severity basis, and problem management activities of root cause analysis and error handling Excellent analytical and communication skills Work independently and as part of a team with colleagues at all levels Prioritize tasks, proactively raise concerns/questions where appropriate for priority or engagement conflict resolution Must be self-directed and able to manage competing priorities and proactively communicate when conflicts arise Interact with business stakeholders regularly through meetings, video/teleconferences, and email to understand business processes and business problems Identify best practices and implement them in engagment. Responsibilities Review user stories to understand requirements and technical architecture documentation for solution Identify gaps and work with business analysts to ensure completeness of requirements for technical development Develop integrations leveraging point-to-point interfaces, Web Services (REST / SOAP), file-based transfers, etc. Configure and build the ServiceNow HRSD solution to meet identified business requirements, process guides, and user stories Provide configuration options to meet specific requirements identifying respective pros and cons for each option Ensure that ServiceNow standard practices are utilized for all configurations and customizations Provide insight and expertise into the ServiceNow HRSD configurations and custom application development Responsible for unit testing and end-to-end testing of the fix-related defects and/or enhancements through final deployment across sub-production and production environments Create the technical documentation, technical design documentation, build/configuration documentation, and release notes Qualifications Education: Bachelors degree in Software Engineering, Information Systems, Business, or equivalent Experience Minimum of 3 years of ServiceNow implementation experience in large complex environments is required, preferably with ServiceNow HRSD Required Qualifications Experience with designing and developing ServiceNow workflows Advanced ServiceNow technical skill - UI Policies, UI Macros, UI Pages, Client Scripts, Script Includes, Business Rules, Performance Analytics, Reporting & Dashboards, email notification, ACLs, Import Sets, Transform Maps, and Update sets Good understanding of ServiceNow architecture and best practices Knowledge and experience with JavaScript, JSON, REST, and SOAP Knowledge and experience with HR Service Delivery tools and third-party HR applications such as Workday, SAP/SuccessFactors, and Oracle, etc. using Webservices APIs (REST/SOAP) Knowledge and support of ServiceNow upgrade process Proficient in Agile development and all phases of the Application Development Lifecycle Experience with software development support tools (e.g. Jira, Rally, etc.) Certified ServiceNow System Administrator (CSA) Preferred Qualifications ServiceNow Certified Implementation Specialist (any one or more areas e.g. ITSM, HRSD, CSM etc.) ITIL and DevOps experience and certification Masters degree MBA / MCA / Masters in Software Engineering Equal Opportunity Statement Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Show more Show less

This Position Will Lead and manage the full lifecycle of Application Management including system enhancements, support, and maintenance, in adherence to service level agreements Manage the incident management activities like incident logging, triage, tracking, and resolution on a severity basis, and problem management activities of root cause analysis and error handling Work directly with business analysts and developers to ensure a good understanding of requirements/ user stories Provide insight, guidance, and review at all levels from architecture to design and code Provide development solutions to meet functional requirements with technologies such as Glide scripting, Jelly script, JavaScript, jQuery, AJAX, HTML, CSS, ServiceNow APIs Provide supervision and direction to technical team members and staff, while leading the daily Scrum meetings/standups Follow software development life cycle methodology to include development based on business requirements, unit/UAT testing, and change documentation to meet change control requirements Directly engage with the end user on requirements and offer technical direction and insight as needed Excellent analytical and communication skills Work independently and as part of a team with colleagues at all levels Prioritize tasks, proactively raise concerns/questions where appropriate for priority or engagement conflict resolution Must be self-directed and able to manage competing priorities and proactively communicate when conflicts arise Interact with business stakeholders regularly through meetings, video/teleconferences, and email to understand business processes and business problems Identify best practices and implement them in engagements Responsibilities Manage Application Management support for the ServiceNow HRSD solution Understand the business context and how to translate business and functional requirements into a sustainable ServiceNow HRSD implementation Provide insight and expertise into the ServiceNow platform capabilities and vendor product roadmap Provide the final technical escalation point for technical teams Review user stories and provide story points to size the user stories Document technical specifications, technical/architectural design documentation Advise business stakeholders on options/ impacts Conduct QA to ensure design is appropriate Manage and lead the development workstream and developers Proactively identify, communicate, mitigate risks, and escalate as needed Review technical requirements, advise on technical solutions, and provide resolution to development/technical issues Provide best practices for development Ability to do development work Lead environment readiness for Testing and Deployment Partner closely with the broader ServiceNow platform team on impacts to shared platform components, sustainment, and governance processes Qualifications Education: Bachelors degree in Software Engineering, Information Systems, Business, or equivalent Experience Minimum 3+ years leading application development teams focused on software delivery, preferably working with global teams Minimum of 7+ years of ServiceNow implementation experience in large complex environments, preferably with ServiceNow RHSD Minimum 11+ years in application development, preferably in health care or related field Required Qualifications Experience leading development teams and applying agile/lean practices Experience in ServiceNow technical design, development, and review with the ability to provide insight, guidance, and review at all levels from architecture to design and code Experience working in a dual-shore model, managing offshore teams, and coordinating with onshore and business teams Demonstrated ability to work in a fast-paced and changing environment with short deadlines Must be self-directed and able to manage competing priorities and proactively communicate when conflicts arise Proficient in Agile development and all phases of the Application Development Lifecycle Knowledge and support of ServiceNow upgrade process Strong technical project management and leadership skills Experience with software development support tools (e.g. Jira, Rally, etc.) Certifications ServiceNow System Administrator (CSA) HR Fundamentals (CIS-HR) HR Implementation Deep ServiceNow HRSD experience from a configuration, as well as overall ServiceNow system architecture perspective Deep experience in configuration and development Strong leadership, communication, and consulting skills Ability to drive strategy discussions Preferred Qualifications Masters degree MBA / MCA / Masters in Software Engineering Certified Scrum Master (CSM) ITIL V3 Expert Certified Experience working with multiple technology platforms Equal Opportunity Statement Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Show more Show less

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Broad IT experience with relevant years working within a large enterprise on implementation initiatives. Good experience in configuring ServiceNow which involves various modules like ITSM and HRSD. Strong technical knowledge of ServiceNow modules, 3rd party integrations. Good hands-on knowledge and experience of JavaScript, XML and XSL stylesheets, web services. Develop solutions in ServiceNow, prepare estimates, and work on capability presentation, Proof of Concept. Understand functional, technical, and business requirements and then turn those requirements into a successful implementation. ServiceNow HRSD. Strong experience in ServiceNow development with HR Service Delivery. Hands-on experience in IT service management process design. Overarching understanding of the ServiceNow Enterprise product suite. Fundamental understanding of the key technologies relevant to the ServiceNow integration solutions. ServiceNow Integration OR Implementation. You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders. You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work. At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market-leading capabilities in AI, generative AI, cloud, and data, combined with its deep industry expertise and partner ecosystem.,

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Broad IT experience with relevant years working within a large enterprise on implementation initiatives. Good experience in configuring ServiceNow which involves various modules like ITSM and HRSD. Strong technical knowledge of ServiceNow modules, 3rd party integrations. Good hands-on knowledge and experience of JavaScript, XML and XSL stylesheets, web services. Develop solutions in ServiceNow, prepare estimates, and work on capability presentation, Proof of Concept. Understand functional, technical, and business requirements and then turn those requirements into a successful implementation. ServiceNow HRSD. Strong experience in ServiceNow development with HR Service Delivery. Hands-on experience in IT service management process design. Overarching understanding of the ServiceNow Enterprise product suite. Fundamental understanding of the key technologies relevant to the ServiceNow integration solutions. ServiceNow Integration OR Implementation. You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders. You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work. At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.,

Role & Responsibilities: We are hiring a ServiceNow HRSD Architect to lead high-impact HR service delivery projects on the ServiceNow platform. You will work with global stakeholders to design and implement scalable, best-in-class HRSD solutions. Key Responsibilities: Lead the end-to-end architecture and implementation of ServiceNow HRSD modules Design & configure modules like Case and Knowledge Management, Employee Service Center, Lifecycle Events Define reusable components, data models, workflows, and best practices Collaborate with business stakeholders to translate HR needs into technical solutions Lead and mentor developers, conduct code reviews , and ensure delivery quality Ensure platform scalability, performance, and compliance Preferred Candidate Profile: 7+ years of experience with ServiceNow , with 3+ years specifically in HRSD Proven experience as a Solution/Technical Architect on at least 2 HRSD implementations Strong knowledge of HR workflows, lifecycle events, data privacy & compliance standards Excellent communication and stakeholder management skills Certified in ServiceNow HRSD (preferred)

ServiceNow IVR & EDM Product Analyst Total Experience- 5-6 years Relevant experience-5 years Detailed Roles & Responsbilities • 5+ years of ServiceNow product experience, particularly in modules IVR & Employee Document Management (at least one of them) • Experience in implementing and supporting IVR & Employee Document Management modules (at least one of them) • Understand how ServiceNow IVR & Employee Document Management product integrates with other Enterprise Solutions • Experience delivering global, enterprise solutions that can scale • Experience evaluating solution options and formulating business cases • Ability to gain alignment between the technology and business strategy by proactive partnering with all levels. • Ability to use data and analysis to drive decision-making • Outstanding communication and facilitation skills • Demonstrated ability to complete multiple tasks under pressure • Drives change laterally across regions and organizations using influence skills • Maintains a positive attitude & thrives in ambiguous work environment Mandatory skills • Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field. Master's degree preferred • Advanced certifications in project management (e.g., PMP, Agile certifications) or HR management (e.g., SHRM, PHR/SPHR) are a plus • ServiceNow Certifications are a plus • Experience in ServiceNow HRSD product implementation is a plus • Familiarity with configuration of ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs and agent workspace, table management, performance analytics.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. We are seeking an experienced ServiceNow HRSD (Human Resources Service Delivery) Consultant to join our team. The successful candidate will be responsible for implementing, configuring, and supporting the ServiceNow HRSD module for our clients. This role requires a deep understanding of ServiceNow's HRSD capabilities, as well as strong technical and consulting skills. In this role, you will play a key role in: - Analyzing client requirements and designing solutions using ServiceNow HRSD to meet their HR service delivery needs. - Configuring and customizing the ServiceNow HRSD module, including workflows, forms, reports, and integrations with other HR systems. - Developing and implementing best practices for HR service delivery processes, such as employee onboarding, offboarding, and case management. - Providing training and knowledge transfer to client teams on the ServiceNow HRSD module and related processes. - Collaborating with cross-functional teams, including HR, IT, and business stakeholders, to ensure successful implementation and adoption. - Troubleshooting and resolving issues related to the ServiceNow HRSD module, and providing ongoing support and maintenance. - Staying up-to-date with the latest ServiceNow HRSD features and updates, and contributing to continuous improvement initiatives. Your Profile: - Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience. - Experience working with ServiceNow HRSD. - Certified ServiceNow System Administrator or equivalent certification is preferred. - Strong understanding of HR processes, such as employee lifecycle management, case management, and knowledge management. - Experience in project management, requirements gathering, and solution design. You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work. We're committed to ensuring that people of all backgrounds feel encouraged and have a sense of belonging at Capgemini. You are valued for who you are, and you can bring your original self to work. At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market-leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.,

Position Overview : The ServiceNow Practice Lead is responsible for driving the strategic direction, implementation, and adoption of ServiceNow solutions within an organization or for clients. This leadership role involves managing a team of ServiceNow professionals, overseeing end-to-end implementations, and ensuring alignment with business objectives. Key Responsibilities : 1. Strategy & Leadership : - Define and drive the ServiceNow practice roadmap and best practices. - Act as the primary subject matter expert (SME) for ServiceNow solutions. - Collaborate with C-level executives, IT leaders, and stakeholders to understand business needs and align ServiceNow capabilities accordingly. - Stay updated with the latest ServiceNow releases, trends, and industry best practices. 2. ServiceNow Implementation & Solutioning : - Lead the design, architecture, and implementation of ServiceNow solutions, including : 1. IT Service Management (ITSM) 2. IT Operations Management (ITOM) 3. IT Asset Management (ITAM) 4. HR Service Delivery (HRSD) 5. Customer Service Management (CSM) 6. Security Operations (SecOps) - Ensure solutions are scalable, secure, and aligned with industry standards. - Optimize ServiceNow workflows, integrations, and automation for enhanced efficiency. - Guide clients on ServiceNow migrations, upgrades, and digital transformation initiatives. 3. Team Leadership & Mentorship : - Build and lead a high-performing ServiceNow consulting and development team. - Provide technical mentorship, training, and knowledge-sharing to team members. - Establish best practices for ServiceNow development, scripting, and configuration. 4. Client Engagement & Project Management : - Work closely with clients to understand requirements and design tailored ServiceNow solutions. - Oversee end-to-end project execution, ensuring timely delivery and high-quality implementations. - Conduct workshops, training sessions, and demos for stakeholders. - Ensure compliance with IT governance, security, and compliance standards. 5. Continuous Improvement & Innovation : - Identify opportunities for automation, process optimization, and AI-driven solutions within ServiceNow. - Drive innovation by exploring new ServiceNow modules and integrations. - Monitor KPIs, performance metrics, and user adoption to continuously improve ServiceNow solutions. Required Skills & Experience : - 8+ years of experience in ITSM, ITOM, or ServiceNow consulting. - 5+ years of hands-on experience leading ServiceNow implementations. - Deep understanding of ServiceNow architecture, workflows, scripting, and integrations. - Experience in ServiceNow development, including JavaScript, Glide APIs, REST/SOAP integrations. - Strong knowledge of ITIL, Agile, and DevOps frameworks. - Excellent leadership, client management, and communication skills. - Experience in ServiceNow migrations, upgrades, and automation initiatives. Preferred Certifications : - ServiceNow Certified System Administrator (CSA) - ServiceNow Certified Implementation Specialist (CIS) - ITSM, ITOM, HRSD, CSM, SecOps - ITIL v4 Foundation Certification.

As a ServiceNow HR Service Delivery (HRSD) Consultant, you will be responsible for implementing and supporting the IVR and/or Employee Document Management modules within the ServiceNow HRSD suite. Your role will involve configuring forms, workflows, business rules, scripts, and other components to deliver scalable enterprise solutions. You will collaborate with business stakeholders and technical teams to ensure seamless integration with existing systems and tools. Your key responsibilities will include: - Implementing and supporting ServiceNow IVR and/or Employee Document Management modules. - Configuring and customizing various components within the ServiceNow platform. - Collaborating with teams to define requirements and deliver robust solutions. - Utilizing agent workspace and performance analytics to enhance user experience. - Analyzing data to guide strategic decisions and improve HR service delivery. - Ensuring compliance with best practices, policies, and security standards throughout implementation. To be successful in this role, you should have: - A Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field (Masters degree preferred). - Extensive experience in ServiceNow HRSD product implementation with a focus on IVR and/or Employee Document Management. - Hands-on expertise in configuring ServiceNow HRSD products and integrating them with web services and email. - Strong communication, stakeholder engagement, and facilitation skills. - The ability to multitask, adapt to change, and work effectively in a fast-paced environment. Preferred certifications for this role include: - ServiceNow Certifications (e.g., Certified System Administrator, HRSD Implementation Specialist). - Project Management certifications (PMP, Agile). - HR certifications (SHRM, PHR/SPHR) would be a plus. If you have a passion for driving business alignment, leveraging data for decision-making, and managing configuration within the ServiceNow platform, we would like to hear from you. Join our team in Bangalore and make a difference in global HR service delivery. Immediate joiners are preferred for this position.,

Design & Development of ServiceNow applications. • HRSD • CSM • SPM • CSM + Custom Apps • ITSM + Integration • ITOM + CMDB • Now Assist Developer • Platform Architect

ServiceNow HRSD Implement the Human Resources application in order to set up HR data Configure applications to work with the organisation's HR processes Strong experience with HR Service Management, Knowledge Management, Service Portal, Chat, Reporting, Integrations and HR Hub Demonstrated competence in the various HR functional areas, especially employee relations and change management Experience on Human Resources dashboards, reports, and other HR management modules to monitor and manage HR cases and employee satisfaction Design and develop new ServiceNow applications and services for HR Modules; including Case Management, HR Administration, Knowledge Base and Employee Service Centre Preferred Certifications: ServiceNow certifications such as Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) in ITOM or CMDB are highly desirable Certified ServiceNow Administrator(CSA) and Certified Implementation Specialist(CIS) with ITSM/HRSD or ServiceNow Certified Application Developer (CAD) certification Experience with Agile development methodologies is a plus

We are seeking an experienced Senior Developer specializing in ServiceNow HRSD to join our team The candidate will serve as the subject matter expert in ServiceNow HRSD platform, Service Portal, integrations, and reporting Responsibilities include designing, developing, troubleshooting, and maintaining ServiceNow HRSD modules like Case Management, Knowledge Management, HR Agent Workspace, Service Portal, and more The candidate should have strong experience in application development lifecycle, excellent technical troubleshooting and communication skills, and a proactive approach towards stakeholder management Immediate joiners with excellent technical and project management skills are preferred Location options include Noida, Pune, Bangalore, Chennai, Hyderabad, Thiruvananthapuram, and Coimbatore

ServiceNow Developer/Consultant We are seeking skilled and experienced ServiceNow ITOM, HRSD and GRC professionals to join our team. The ideal candidate will have a strong background in ServiceNow platform development and configuration, with a specific focus on IT Operations Management (ITOM), Discovery, Configuration Management Database (CMDB) and Human Resource Service Delivery (HRSD) solutions. As a ServiceNow Consultant, you will collaborate with internal and customer stakeholders to design, develop, and implement ServiceNow applications to support ITOM, HRSD and GRC processes within our organization Experience: 3 & above Education : BE/B.Tech, BCA, B.Sc

Shift Timings : 11 AM to 8 PM IST Work Location : Any of the 7 Deloitte USI India Locations Interview Mode : Virtual Total Rounds of Interview : 2 Key Responsibilities Design, configure, and customize ServiceNow HRSD (Human Resources Service Delivery) applications and modules. Collaborate with business and technical stakeholders to understand requirements and translate them into technical specifications. Develop and maintain ServiceNow workflows, UI Policies, UI Macros, UI Pages, Client Scripts, Script Includes, Business Rules, and ACLs. Create and optimize reports, dashboards, and Performance Analytics in ServiceNow. Integrate ServiceNow with third-party HR systems such as Workday, SAP SuccessFactors, and Oracle using REST/SOAP APIs. Participate in full Software Development Life Cycle (SDLC) including planning, analysis, design, implementation, testing, and deployment using Agile methodologies. Manage and maintain update sets, import sets, and transform maps for data management. Ensure adherence to ServiceNow best practices and maintain platform performance and scalability. Contribute to ServiceNow platform upgrades, including support for SSO and system maintenance. Work in a cross-functional, globally distributed team environment with minimal supervision. Required Qualifications Bachelors degree in Software Engineering, Information Systems, Business, or related field. Minimum 3 years of experience implementing and supporting ServiceNow HRSD in large, complex enterprise environments. Deep understanding of ServiceNow platform architecture and HRSD best practices. Strong experience with JavaScript, JSON, REST, SOAP, and web technologies. Hands-on experience working with Agile development tools like Jira or Rally. Experience developing and supporting global enterprise-scale ServiceNow instances. Preferred Qualifications Certified ServiceNow System Administrator (CSA) Mandatory Experience with ServiceNow upgrades and Single Sign-On (SSO) integrations. Skills: rest,ui policies,script includes,soap,acls,data management,hrsd workflows javascript rest,client scripts,json,servicenow hrsd,third-party hr system integration,ui pages,business rules,ui macros,hrsd,servicenow,performance analytics,javascript,agile methodologies

Shift Timings : 11 AM to 8 PM IST Interview Mode : Virtual Total Rounds of Interview : 2 Key Responsibilities Design, configure, and customize ServiceNow HRSD (Human Resources Service Delivery) applications and modules. Collaborate with business and technical stakeholders to understand requirements and translate them into technical specifications. Develop and maintain ServiceNow workflows, UI Policies, UI Macros, UI Pages, Client Scripts, Script Includes, Business Rules, and ACLs. Create and optimize reports, dashboards, and Performance Analytics in ServiceNow. Integrate ServiceNow with third-party HR systems such as Workday, SAP SuccessFactors, and Oracle using REST/SOAP APIs. Participate in full Software Development Life Cycle (SDLC) including planning, analysis, design, implementation, testing, and deployment using Agile methodologies. Manage and maintain update sets, import sets, and transform maps for data management. Ensure adherence to ServiceNow best practices and maintain platform performance and scalability. Contribute to ServiceNow platform upgrades, including support for SSO and system maintenance. Work in a cross-functional, globally distributed team environment with minimal supervision. Required Qualifications Bachelors degree in Software Engineering, Information Systems, Business, or related field. Minimum 3 years of experience implementing and supporting ServiceNow HRSD in large, complex enterprise environments. Deep understanding of ServiceNow platform architecture and HRSD best practices. Strong experience with JavaScript, JSON, REST, SOAP, and web technologies. Hands-on experience working with Agile development tools like Jira or Rally. Experience developing and supporting global enterprise-scale ServiceNow instances. Preferred Qualifications Certified ServiceNow System Administrator (CSA) Mandatory Experience with ServiceNow upgrades and Single Sign-On (SSO) integrations. Skills: rest,ui policies,script includes,soap,acls,data management,hrsd workflows javascript rest,client scripts,json,servicenow hrsd,third-party hr system integration,ui pages,business rules,ui macros,hrsd,servicenow,performance analytics,javascript,agile methodologies

Job Requirements Experience developing implementation plans in ServiceNow Knowledge of HR functions, processes, and best practices. Configure and deploy ITSM workflows for Incident, Problem, Change, Knowledge, and Request Management. 3+ years of ServiceNow development experience with excellent working knowledge on PORTAL Development (Employee Service Center, ESC Pro and Service Portal) CSA/ CAD certifications (Compulsory). CIS-HRSD/ CIS-ITSM certification (Compulsory). Strong knowledge of JavaScript. Experience customizing ServiceNow using: Forms, UI Policies, Client Scripts, Workflows, UI Actions, Business Rules, Script Includes, Inbound Actions. Extensive hands-on experience with web-based languages: JavaScript, CSS, Jelly, XML, HTML, and Glide. Proficiency in integrating ServiceNow with third-party tools via SOAP/REST APIs. Experience in agile development environments. Strong understanding of ITIL practices and their application in ITSM and HRSD solutions. Excellent communication and presentation skills

Experience : Minimum 6+ years of relevant experience. We are seeking a skilled ServiceNow Consultant with expertise in any of the modules like IT Business Management (ITBM), IT Asset Management (ITAM), HR Service Delivery (HRSD), and Strategic Portfolio Management (SPM). The ideal candidate will be responsible for designing, implementing, and optimizing ServiceNow solutions to enhance business processes and drive operational efficiency. Key Responsibilities :- Configure and customize ServiceNow modules, ensuring alignment with business objectives.- Lead workshops to gather and analyze business requirements.- Design and develop workflows, automation, and integrations with third-party tools.- Provide technical leadership in the implementation and enhancement of ITBM, ITAM, HRSD, and SPM modules.- Optimize ServiceNow performance and ensure best practices in platform development.- Collaborate with stakeholders to drive process improvements and digital transformation.- Develop dashboards and reports for real-time insights and decision-making. - Manage system upgrades, patches, and security compliance.- Troubleshoot issues, resolve incidents, and support end-users.- Conduct training and knowledge transfer sessions for teams.- Ensure data integrity and governance across ServiceNow modules.- Work closely with cross-functional teams for seamless ServiceNow adoption.- Stay updated on ServiceNow advancements and recommend improvements.- Support pre-sales and solutioning for ServiceNow implementations.- Document system configurations, workflows, and technical solutions. Qualifications & Skills :- 3+ years of experience in ServiceNow development and administration.- Strong expertise in ITBM, ITAM, HRSD, and SPM modules.- Experience with JavaScript, REST/SOAP APIs, and ServiceNow scripting.- ServiceNow Certified Implementation Specialist (CIS) preferred.- Excellent problem-solving and stakeholder management skills.

ServiceNow Practice Lead Solution Architect Exp : 13+ years Position Overview : The ServiceNow Practice Lead is responsible for driving the strategic direction, implementation, and adoption of ServiceNow solutions within an organization or for clients. This leadership role involves managing a team of ServiceNow professionals, overseeing end-to-end implementations, and ensuring alignment with business objectives. Key Responsibilities : 1. Strategy & Leadership : - Define and drive the ServiceNow practice roadmap and best practices. - Act as the primary subject matter expert (SME) for ServiceNow solutions. - Collaborate with C-level executives, IT leaders, and stakeholders to understand business needs and align ServiceNow capabilities accordingly. - Stay updated with the latest ServiceNow releases, trends, and industry best practices. 2. ServiceNow Implementation & Solutioning : - Lead the design, architecture, and implementation of ServiceNow solutions, including : 1. IT Service Management (ITSM) 2. IT Operations Management (ITOM) 3. IT Asset Management (ITAM) 4. HR Service Delivery (HRSD) 5. Customer Service Management (CSM) 6. Security Operations (SecOps) - Ensure solutions are scalable, secure, and aligned with industry standards. - Optimize ServiceNow workflows, integrations, and automation for enhanced efficiency. - Guide clients on ServiceNow migrations, upgrades, and digital transformation initiatives. 3. Team Leadership & Mentorship : - Build and lead a high-performing ServiceNow consulting and development team. - Provide technical mentorship, training, and knowledge-sharing to team members. - Establish best practices for ServiceNow development, scripting, and configuration. 4. Client Engagement & Project Management : - Work closely with clients to understand requirements and design tailored ServiceNow solutions. - Oversee end-to-end project execution, ensuring timely delivery and high-quality implementations. - Conduct workshops, training sessions, and demos for stakeholders. - Ensure compliance with IT governance, security, and compliance standards. 5. Continuous Improvement & Innovation : - Identify opportunities for automation, process optimization, and AI-driven solutions within ServiceNow. - Drive innovation by exploring new ServiceNow modules and integrations. - Monitor KPIs, performance metrics, and user adoption to continuously improve ServiceNow solutions. Required Skills & Experience : - 8+ years of experience in ITSM, ITOM, or ServiceNow consulting. - 5+ years of hands-on experience leading ServiceNow implementations. - Deep understanding of ServiceNow architecture, workflows, scripting, and integrations. - Experience in ServiceNow development, including JavaScript, Glide APIs, REST/SOAP integrations. - Strong knowledge of ITIL, Agile, and DevOps frameworks. - Excellent leadership, client management, and communication skills. - Experience in ServiceNow migrations, upgrades, and automation initiatives. Preferred Certifications : - ServiceNow Certified System Administrator (CSA) - ServiceNow Certified Implementation Specialist (CIS) - ITSM, ITOM, HRSD, CSM, SecOps - ITIL v4 Foundation Certification Why Join Us? - Opportunity to lead enterprise-wide ServiceNow transformations. - Work with top-tier clients and cutting-edge ServiceNow solutions. - Continuous learning and career growth opportunities in ITSM, ITOM, and automation. - Competitive salary, benefits, and a collaborative work culture.

About the Role : A NASDAQ-listed international enterprise with a focus on both services and products for the Internet is looking for an API Developer. Job Responsibilities : - Evaluate, train, and enhance foundational LLM models for ServiceNow scripting languages, focusing on improving co-pilot features for accurate and context-aware automation support. - Conduct regular evaluations and feedback loops to refine LLM-based integrations, ensuring alignment with business objectives. - Fine-tune models using techniques such as Supervised Fine-Tuning (SFT) and Reinforcement Learning from Human Feedback (RLHF) to optimize ServiceNow's scripting capabilities, including JavaScript, GlideScript, and advanced querying techniques like GlideQuery and Dot-walking. - Develop and implement automated processes using ServiceNow's scripting languages (JavaScript, GlideScript, etc.), leveraging advanced techniques for data manipulation and workflow automation. - Optimize existing scripts and workflows to enhance performance, reliability, and scalability within the ServiceNow platform. - This is not a ServiceNow admin job, but a LLM trainer job in the context of ServiceNow development with a focus on ServiceNow scripting Job Requirements : Tech Skills : - Minimum of 3-5 years of hands-on experience with ServiceNow, specifically in developing and implementing custom integrations and applications using ServiceNow APIs. - Strong experience on at least one module other than ITSM like HRSD/ITOM/CSM/ITAM/FSM etc. - Any module specific CIS certification will be preferred. - Experience in creating and modifying ServiceNow based technical requirementsStrong proficiency in JavaScript and GlideScript, with expertise in advanced querying techniques like GlideQuery and Dot-walking. - ServiceNow certifications, such as ServiceNow Certified Application Developer (CAD), are highly desirable. Soft Skills : - Strong problem-solving skills with meticulous attention to detail. - Excellent communication and collaboration abilities, capable of working effectively in a fast-paced, agile development environment. - Strong analytical and critical thinking skills to evaluate and improve scripting solutions based on performance metrics and business needs. Search Guidance Number of Position : 10 Mandatory Skills : 3+JavaScript, 3+Glide Script, 3+ ServiceNow APIs Total Years Of exp : 3-5 years ServiceNow, specifically with ServiceNow APIs Opportunity : Full Time, 8 hours (4 Hours overlap with PST) Notice Period : Immediate