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3.0 - 6.0 years
5 - 12 Lacs
Hyderabad, Pune, Bengaluru
Work from Office
ServiceNow HRSD Implement the Human Resources application in order to set up HR data Configure applications to work with the organisation's HR processes Strong experience with HR Service Management, Knowledge Management, Service Portal, Chat, Reporting, Integrations and HR Hub Demonstrated competence in the various HR functional areas, especially employee relations and change management Experience on Human Resources dashboards, reports, and other HR management modules to monitor and manage HR cases and employee satisfaction Design and develop new ServiceNow applications and services for HR Modules; including Case Management, HR Administration, Knowledge Base and Employee Service Centre Preferred Certifications: ServiceNow certifications such as Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) in ITOM or CMDB are highly desirable Certified ServiceNow Administrator(CSA) and Certified Implementation Specialist(CIS) with ITSM/HRSD or ServiceNow Certified Application Developer (CAD) certification Experience with Agile development methodologies is a plus
Posted 2 months ago
5.0 - 9.0 years
5 - 9 Lacs
Noida, Uttar Pradesh, India
On-site
We are seeking an experienced Senior Developer specializing in ServiceNow HRSD to join our team The candidate will serve as the subject matter expert in ServiceNow HRSD platform, Service Portal, integrations, and reporting Responsibilities include designing, developing, troubleshooting, and maintaining ServiceNow HRSD modules like Case Management, Knowledge Management, HR Agent Workspace, Service Portal, and more The candidate should have strong experience in application development lifecycle, excellent technical troubleshooting and communication skills, and a proactive approach towards stakeholder management Immediate joiners with excellent technical and project management skills are preferred Location options include Noida, Pune, Bangalore, Chennai, Hyderabad, Thiruvananthapuram, and Coimbatore
Posted 2 months ago
3.0 - 6.0 years
5 - 14 Lacs
Pune, Chennai, Bengaluru
Work from Office
ServiceNow Developer/Consultant We are seeking skilled and experienced ServiceNow ITOM, HRSD and GRC professionals to join our team. The ideal candidate will have a strong background in ServiceNow platform development and configuration, with a specific focus on IT Operations Management (ITOM), Discovery, Configuration Management Database (CMDB) and Human Resource Service Delivery (HRSD) solutions. As a ServiceNow Consultant, you will collaborate with internal and customer stakeholders to design, develop, and implement ServiceNow applications to support ITOM, HRSD and GRC processes within our organization Experience: 3 & above Education : BE/B.Tech, BCA, B.Sc
Posted 2 months ago
1.0 - 4.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Shift Timings : 11 AM to 8 PM IST Work Location : Any of the 7 Deloitte USI India Locations Interview Mode : Virtual Total Rounds of Interview : 2 Key Responsibilities Design, configure, and customize ServiceNow HRSD (Human Resources Service Delivery) applications and modules. Collaborate with business and technical stakeholders to understand requirements and translate them into technical specifications. Develop and maintain ServiceNow workflows, UI Policies, UI Macros, UI Pages, Client Scripts, Script Includes, Business Rules, and ACLs. Create and optimize reports, dashboards, and Performance Analytics in ServiceNow. Integrate ServiceNow with third-party HR systems such as Workday, SAP SuccessFactors, and Oracle using REST/SOAP APIs. Participate in full Software Development Life Cycle (SDLC) including planning, analysis, design, implementation, testing, and deployment using Agile methodologies. Manage and maintain update sets, import sets, and transform maps for data management. Ensure adherence to ServiceNow best practices and maintain platform performance and scalability. Contribute to ServiceNow platform upgrades, including support for SSO and system maintenance. Work in a cross-functional, globally distributed team environment with minimal supervision. Required Qualifications Bachelors degree in Software Engineering, Information Systems, Business, or related field. Minimum 3 years of experience implementing and supporting ServiceNow HRSD in large, complex enterprise environments. Deep understanding of ServiceNow platform architecture and HRSD best practices. Strong experience with JavaScript, JSON, REST, SOAP, and web technologies. Hands-on experience working with Agile development tools like Jira or Rally. Experience developing and supporting global enterprise-scale ServiceNow instances. Preferred Qualifications Certified ServiceNow System Administrator (CSA) Mandatory Experience with ServiceNow upgrades and Single Sign-On (SSO) integrations. Skills: rest,ui policies,script includes,soap,acls,data management,hrsd workflows javascript rest,client scripts,json,servicenow hrsd,third-party hr system integration,ui pages,business rules,ui macros,hrsd,servicenow,performance analytics,javascript,agile methodologies
Posted 3 months ago
3.0 - 8.0 years
6 - 12 Lacs
Mumbai
Work from Office
Shift Timings : 11 AM to 8 PM IST Interview Mode : Virtual Total Rounds of Interview : 2 Key Responsibilities Design, configure, and customize ServiceNow HRSD (Human Resources Service Delivery) applications and modules. Collaborate with business and technical stakeholders to understand requirements and translate them into technical specifications. Develop and maintain ServiceNow workflows, UI Policies, UI Macros, UI Pages, Client Scripts, Script Includes, Business Rules, and ACLs. Create and optimize reports, dashboards, and Performance Analytics in ServiceNow. Integrate ServiceNow with third-party HR systems such as Workday, SAP SuccessFactors, and Oracle using REST/SOAP APIs. Participate in full Software Development Life Cycle (SDLC) including planning, analysis, design, implementation, testing, and deployment using Agile methodologies. Manage and maintain update sets, import sets, and transform maps for data management. Ensure adherence to ServiceNow best practices and maintain platform performance and scalability. Contribute to ServiceNow platform upgrades, including support for SSO and system maintenance. Work in a cross-functional, globally distributed team environment with minimal supervision. Required Qualifications Bachelors degree in Software Engineering, Information Systems, Business, or related field. Minimum 3 years of experience implementing and supporting ServiceNow HRSD in large, complex enterprise environments. Deep understanding of ServiceNow platform architecture and HRSD best practices. Strong experience with JavaScript, JSON, REST, SOAP, and web technologies. Hands-on experience working with Agile development tools like Jira or Rally. Experience developing and supporting global enterprise-scale ServiceNow instances. Preferred Qualifications Certified ServiceNow System Administrator (CSA) Mandatory Experience with ServiceNow upgrades and Single Sign-On (SSO) integrations. Skills: rest,ui policies,script includes,soap,acls,data management,hrsd workflows javascript rest,client scripts,json,servicenow hrsd,third-party hr system integration,ui pages,business rules,ui macros,hrsd,servicenow,performance analytics,javascript,agile methodologies
Posted 3 months ago
3.0 - 8.0 years
7 - 11 Lacs
Pune
Work from Office
Job Requirements Experience developing implementation plans in ServiceNow Knowledge of HR functions, processes, and best practices. Configure and deploy ITSM workflows for Incident, Problem, Change, Knowledge, and Request Management. 3+ years of ServiceNow development experience with excellent working knowledge on PORTAL Development (Employee Service Center, ESC Pro and Service Portal) CSA/ CAD certifications (Compulsory). CIS-HRSD/ CIS-ITSM certification (Compulsory). Strong knowledge of JavaScript. Experience customizing ServiceNow using: Forms, UI Policies, Client Scripts, Workflows, UI Actions, Business Rules, Script Includes, Inbound Actions. Extensive hands-on experience with web-based languages: JavaScript, CSS, Jelly, XML, HTML, and Glide. Proficiency in integrating ServiceNow with third-party tools via SOAP/REST APIs. Experience in agile development environments. Strong understanding of ITIL practices and their application in ITSM and HRSD solutions. Excellent communication and presentation skills
Posted 3 months ago
6.0 - 8.0 years
4 - 8 Lacs
Gurugram, Bengaluru
Work from Office
Experience : Minimum 6+ years of relevant experience. We are seeking a skilled ServiceNow Consultant with expertise in any of the modules like IT Business Management (ITBM), IT Asset Management (ITAM), HR Service Delivery (HRSD), and Strategic Portfolio Management (SPM). The ideal candidate will be responsible for designing, implementing, and optimizing ServiceNow solutions to enhance business processes and drive operational efficiency. Key Responsibilities :- Configure and customize ServiceNow modules, ensuring alignment with business objectives.- Lead workshops to gather and analyze business requirements.- Design and develop workflows, automation, and integrations with third-party tools.- Provide technical leadership in the implementation and enhancement of ITBM, ITAM, HRSD, and SPM modules.- Optimize ServiceNow performance and ensure best practices in platform development.- Collaborate with stakeholders to drive process improvements and digital transformation.- Develop dashboards and reports for real-time insights and decision-making. - Manage system upgrades, patches, and security compliance.- Troubleshoot issues, resolve incidents, and support end-users.- Conduct training and knowledge transfer sessions for teams.- Ensure data integrity and governance across ServiceNow modules.- Work closely with cross-functional teams for seamless ServiceNow adoption.- Stay updated on ServiceNow advancements and recommend improvements.- Support pre-sales and solutioning for ServiceNow implementations.- Document system configurations, workflows, and technical solutions. Qualifications & Skills :- 3+ years of experience in ServiceNow development and administration.- Strong expertise in ITBM, ITAM, HRSD, and SPM modules.- Experience with JavaScript, REST/SOAP APIs, and ServiceNow scripting.- ServiceNow Certified Implementation Specialist (CIS) preferred.- Excellent problem-solving and stakeholder management skills.
Posted 3 months ago
13.0 - 20.0 years
20 - 30 Lacs
Hyderabad
Work from Office
ServiceNow Practice Lead Solution Architect Exp : 13+ years Position Overview : The ServiceNow Practice Lead is responsible for driving the strategic direction, implementation, and adoption of ServiceNow solutions within an organization or for clients. This leadership role involves managing a team of ServiceNow professionals, overseeing end-to-end implementations, and ensuring alignment with business objectives. Key Responsibilities : 1. Strategy & Leadership : - Define and drive the ServiceNow practice roadmap and best practices. - Act as the primary subject matter expert (SME) for ServiceNow solutions. - Collaborate with C-level executives, IT leaders, and stakeholders to understand business needs and align ServiceNow capabilities accordingly. - Stay updated with the latest ServiceNow releases, trends, and industry best practices. 2. ServiceNow Implementation & Solutioning : - Lead the design, architecture, and implementation of ServiceNow solutions, including : 1. IT Service Management (ITSM) 2. IT Operations Management (ITOM) 3. IT Asset Management (ITAM) 4. HR Service Delivery (HRSD) 5. Customer Service Management (CSM) 6. Security Operations (SecOps) - Ensure solutions are scalable, secure, and aligned with industry standards. - Optimize ServiceNow workflows, integrations, and automation for enhanced efficiency. - Guide clients on ServiceNow migrations, upgrades, and digital transformation initiatives. 3. Team Leadership & Mentorship : - Build and lead a high-performing ServiceNow consulting and development team. - Provide technical mentorship, training, and knowledge-sharing to team members. - Establish best practices for ServiceNow development, scripting, and configuration. 4. Client Engagement & Project Management : - Work closely with clients to understand requirements and design tailored ServiceNow solutions. - Oversee end-to-end project execution, ensuring timely delivery and high-quality implementations. - Conduct workshops, training sessions, and demos for stakeholders. - Ensure compliance with IT governance, security, and compliance standards. 5. Continuous Improvement & Innovation : - Identify opportunities for automation, process optimization, and AI-driven solutions within ServiceNow. - Drive innovation by exploring new ServiceNow modules and integrations. - Monitor KPIs, performance metrics, and user adoption to continuously improve ServiceNow solutions. Required Skills & Experience : - 8+ years of experience in ITSM, ITOM, or ServiceNow consulting. - 5+ years of hands-on experience leading ServiceNow implementations. - Deep understanding of ServiceNow architecture, workflows, scripting, and integrations. - Experience in ServiceNow development, including JavaScript, Glide APIs, REST/SOAP integrations. - Strong knowledge of ITIL, Agile, and DevOps frameworks. - Excellent leadership, client management, and communication skills. - Experience in ServiceNow migrations, upgrades, and automation initiatives. Preferred Certifications : - ServiceNow Certified System Administrator (CSA) - ServiceNow Certified Implementation Specialist (CIS) - ITSM, ITOM, HRSD, CSM, SecOps - ITIL v4 Foundation Certification Why Join Us? - Opportunity to lead enterprise-wide ServiceNow transformations. - Work with top-tier clients and cutting-edge ServiceNow solutions. - Continuous learning and career growth opportunities in ITSM, ITOM, and automation. - Competitive salary, benefits, and a collaborative work culture.
Posted 3 months ago
3 - 5 years
8 - 12 Lacs
Hyderabad
Remote
About the Role : A NASDAQ-listed international enterprise with a focus on both services and products for the Internet is looking for an API Developer. Job Responsibilities : - Evaluate, train, and enhance foundational LLM models for ServiceNow scripting languages, focusing on improving co-pilot features for accurate and context-aware automation support. - Conduct regular evaluations and feedback loops to refine LLM-based integrations, ensuring alignment with business objectives. - Fine-tune models using techniques such as Supervised Fine-Tuning (SFT) and Reinforcement Learning from Human Feedback (RLHF) to optimize ServiceNow's scripting capabilities, including JavaScript, GlideScript, and advanced querying techniques like GlideQuery and Dot-walking. - Develop and implement automated processes using ServiceNow's scripting languages (JavaScript, GlideScript, etc.), leveraging advanced techniques for data manipulation and workflow automation. - Optimize existing scripts and workflows to enhance performance, reliability, and scalability within the ServiceNow platform. - This is not a ServiceNow admin job, but a LLM trainer job in the context of ServiceNow development with a focus on ServiceNow scripting Job Requirements : Tech Skills : - Minimum of 3-5 years of hands-on experience with ServiceNow, specifically in developing and implementing custom integrations and applications using ServiceNow APIs. - Strong experience on at least one module other than ITSM like HRSD/ITOM/CSM/ITAM/FSM etc. - Any module specific CIS certification will be preferred. - Experience in creating and modifying ServiceNow based technical requirementsStrong proficiency in JavaScript and GlideScript, with expertise in advanced querying techniques like GlideQuery and Dot-walking. - ServiceNow certifications, such as ServiceNow Certified Application Developer (CAD), are highly desirable. Soft Skills : - Strong problem-solving skills with meticulous attention to detail. - Excellent communication and collaboration abilities, capable of working effectively in a fast-paced, agile development environment. - Strong analytical and critical thinking skills to evaluate and improve scripting solutions based on performance metrics and business needs. Search Guidance Number of Position : 10 Mandatory Skills : 3+JavaScript, 3+Glide Script, 3+ ServiceNow APIs Total Years Of exp : 3-5 years ServiceNow, specifically with ServiceNow APIs Opportunity : Full Time, 8 hours (4 Hours overlap with PST) Notice Period : Immediate
Posted 4 months ago
8.0 - 12.0 years
17 - 22 Lacs
chennai
Work from Office
Job Summary : We are seeking an experienced ServiceNow Senior Technical Lead and Architect to design, implement, and manage complex ServiceNow solutions across our enterprise. This role will lead a team of developers and administrators, providing technical leadership and architectural guidance to ensure scalable, secure, and high-performing ServiceNow implementations. The ideal candidate is a hands-on architect with strong development expertise and deep understanding of ServiceNow capabilities and best practices. Key Responsibilities Architecture & Design : - Design end-to-end ServiceNow solutions, ensuring alignment with enterprise architecture and business requirements. - Define and maintain architectural standards, roadmaps, and governance for the ServiceNow platform. - Develop and oversee integration strategies between ServiceNow and other enterprise systems (e.g., Azure AD, SAP, Jira, CMDBs, APIs) Technical Leadership : - Provide technical direction to a team of developers, administrators, and business analysts. - Review and approve technical designs, development efforts, and system configurations. - Conduct code and design reviews to maintain quality standards and adherence to best practices. Development & Implementation : - Lead the development and customization of ServiceNow applications, including ITSM, ITOM, HRSD, SecOps, CSM, or custom applications. - Implement ServiceNow workflows, scripts, business rules, UI policies/actions, ACLs, and integrations using REST/SOAP APIs. - Manage version upgrades, patch management, and release management processes. Collaboration & Stakeholder Management : - Collaborate with cross-functional teams, including security, infrastructure, operations, and business units. - Gather business requirements and translate them into technical solutions on the ServiceNow platform. - Act as a liaison between business stakeholders and technical teams. Governance & Best Practices : - Define and enforce coding standards, configuration management practices, and development lifecycle processes. - Maintain system documentation, architecture diagrams, and operational runbooks. - Ensure compliance with data governance, security policies, and regulatory requirements. Qualifications Required : - Bachelors degree in Computer Science, Information Technology, or a related field (Masters preferred). - 7+ years of experience in ServiceNow development and architecture roles. - Expertise across multiple ServiceNow modules (e.g., ITSM, ITOM, CMDB, Discovery, HRSD, SecOps, or CSM). - Strong knowledge of ServiceNow scripting (JavaScript), APIs (REST/SOAP), MID Server, and web technologies (HTML, CSS, AngularJS). - Experience with ServiceNow integrations using IntegrationHub, Flow Designer, or custom APIs. - Hands-on experience with CI/CD, Agile/Scrum methodologies, and DevOps tools. Certifications (Preferred/Required) : - ServiceNow Certified System Administrator (CSA) Required - ServiceNow Certified Implementation Specialist (CIS) Preferred (e.g., ITSM, ITOM, CSM, HRSD) - ServiceNow Certified Application Developer (CAD) Preferred - TOGAF or equivalent architecture certification a plus Soft Skills : - Strong leadership and mentoring capabilities. - Excellent problem-solving and analytical skills. - Effective communicator with both technical and non-technical stakeholders. - Proactive and self-motivated with a strong sense of ownership.
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