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Capgemini
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ServiceNow HR Service Delivery Consultant

ServiceNow HR Service Delivery Consultant

Capgemini

3 - 7 years

0 Lacs

kolkata west bengal

Posted:2 weeks ago| Platform: Shine logo

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Skills Required

hr processes project management requirements gathering solution design servicenow hrsd

Work Mode

On-site

Job Type

Full Time

Job Description

As a ServiceNow HRSD Consultant at Capgemini, you will be responsible for implementing, configuring, and supporting the ServiceNow HRSD module for clients. Your role will involve analyzing client requirements, designing solutions, configuring workflows, forms, reports, and integrations, and providing training to client teams. You will collaborate with cross-functional teams to ensure successful implementation and adoption while staying updated with the latest ServiceNow HRSD features. Your key responsibilities will include: - Analyzing client requirements and designing solutions using ServiceNow HRSD to meet their HR service delivery needs. - Configuring and customizing the ServiceNow HRSD module, including workflows, forms, reports, and integrations with other HR systems. - Developing and implementing best practices for HR service delivery processes, such as employee onboarding, offboarding, and case management. - Providing training and knowledge transfer to client teams on the ServiceNow HRSD module and related processes. - Collaborating with cross-functional teams, including HR, IT, and business stakeholders, to ensure successful implementation and adoption. - Troubleshooting and resolving issues related to the ServiceNow HRSD module, and providing ongoing support and maintenance. - Staying up-to-date with the latest ServiceNow HRSD features and updates, and contributing to continuous improvement initiatives. Your Profile: - Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience. - Experience working with ServiceNow HRSD. - Certified ServiceNow System Administrator or equivalent certification is preferred. - Strong understanding of HR processes, such as employee lifecycle management, case management, and knowledge management. - Experience in project management, requirements gathering, and solution design. Additionally, at Capgemini, you will receive comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage, or new parent support via flexible work. Capgemini is committed to ensuring that individuals of all backgrounds feel encouraged and have a sense of belonging. You will have the opportunity to work on cutting-edge projects in tech and engineering, or create solutions to overcome societal and environmental challenges. Capgemini is a global business and technology transformation partner with a diverse team of 340,000 members in over 50 countries. With a strong heritage of over 55 years, Capgemini is trusted by clients to address their business needs leveraging technology and industry expertise.,

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Capgemini

IT Services and IT Consulting

Paris France

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ServiceNow HR Service Delivery Consultant