ServiceNow Developer

5 years

0 Lacs

Posted:1 day ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We’re looking for a skilled and self-driven

ServiceNow Developer

with 3–5 years of hands-on experience, ideally within the

healthcare technology domain

. This role involves leading the design and implementation of secure, scalable, and impactful ServiceNow solutions that drive better business outcomes and improve healthcare service delivery. You’ll collaborate closely with cross-functional teams and take full ownership of the product lifecycle from ideation to deployment.Key Responsibilities
  • Own the end-to-end lifecycle of ServiceNow-based product development covering planning, design, development, testing, deployment, and post-release optimization.
  • Collaborate with stakeholders to analyze business needs and translate them into effective ServiceNow solutions.
  • Design, configure, and customize ServiceNow applications in alignment with evolving requirements and platform best practices.
  • Develop and maintain workflows, business rules, client scripts, UI policies, and custom integrations (REST/SOAP).
  • Ensure compliance with healthcare data standards such as FHIR and OpenEHR across all implementations.
  • Lead requirement gathering sessions and proactively address functional and technical gaps with innovative solutions.
  • Partner with QA and release teams to ensure smooth, high-quality deployments.
  • Support existing modules through troubleshooting, performance tuning, upgrades, and feature enhancements.
  • Maintain up-to-date documentation and contribute to user training, SOPs, and internal support resources.

Required Qualifications

  • 3–5 years of hands-on experience as a ServiceNow Developer.
  • Expertise with core ServiceNow modules: Incident, Change, Problem, Service Catalog, CMDB, and Knowledge Management.
  • Strong understanding of SDLC methodologies, especially Agile/Scrum.
  • Proficiency in JavaScript, HTML, CSS, and working with ServiceNow APIs.
  • Experience with REST/SOAP integrations and external system communication.
  • Proven ability to translate business requirements into scalable, user-friendly technical solutions.
  • Strong problem-solving skills with clear and effective communication.

Preferred Qualifications

  • ServiceNow certifications: CSA, CAD, CIS (any specialization).
  • Experience with additional modules like ITOM, HRSD, or SecOps.
  • Familiarity with DevOps tools and CI/CD pipelines.

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