ServiceNow Developer

Pay Rate: 27-35 Lakhs Per Annum

Duration: 6 Month contract with likelihood of long-term extensions.

Work Style: Contract with 40 hour a week expecation.

Joining Date: 8/25

Day to Day:

ServiceNow Developer/Administrator

Must Haves:

• 3+ years of hands-on experience with ServiceNow development and administration in a global enterprise.

• ServiceNow Certified System Administrator (CSA) – required.

• Proficiency in JavaScript, HTML/CSS, and ServiceNow scripting.

• Experience with CMDB, Service Catalog, Flow Designer, and IntegrationHub.

• Familiarity with Active Directory, Azure AD, and SSO configurations.

• Strong understanding of ITIL processes and service management best practices.

• Excellent problem-solving, communication, and documentation skills.

• Custom application experience on the Service Now Platform

• HR domain experience, or other domains with highly sensitive data

• Bachelor’s degree

Key Responsibilities:

• Design, develop, and maintain ServiceNow applications and modules including

  ITSM, CMDB, Change, Incident, Problem, Request, and Knowledge Management

  .
• Administer the ServiceNow platform, including user access, roles, ACLs, and system configurations.
• Develop and maintain custom workflows, business rules, client scripts, UI policies, and integrations using

  JavaScript

  ,

  Glide API

  , and

  REST/SOAP APIs

  .
• Support integrations with enterprise systems such as

  SAP

  ,

  Active Directory/Azure AD

  ,

  Power BI

  , and

  monitoring tools

  .
• Collaborate with business stakeholders and IT teams to gather requirements and implement scalable solutions.
• Monitor platform performance, troubleshoot issues, and manage upgrades and patches.
• Create and maintain documentation for configurations, customizations, and processes.
• Ensure compliance with

  ITIL v4

  standards and internal governance policies.
• Provide user support and training as needed.

Plusses:

• ServiceNow Certified Application Developer or Implementation Specialist.
• Experience with

  Performance Analytics

  ,

  Discovery

  , or

  HRSD

  .
• Exposure to

  SAP integrations

  ,

  Power BI dashboards

  , or

  Splunk

  .
• Familiarity with Agile methodologies and tools like

  Azure DevOps

  or

  Jira

  .