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ServiceMax/Salesforce Architect

8 years

0 Lacs

india

Posted:1 month ago| Platform: Linkedin logo

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Skills Required

servicemax salesforce service urology design leadership consulting governance development architecture compliance configuration customization integration devops support technology data model contracts rest mulesoft communication healthcare management agile scrum

Work Mode

Remote

Job Type

Full Time

Job Description

Job Title:

Location:


About the Role

ServiceMax Architect

Key Responsibilities

  • Lead the

    design and architecture

    of ServiceMax solutions with a focus on

    Urology and Endoscopy sales organizations

    .
  • Provide

    technical leadership

    across ServiceMax Go, Salesforce, and integrated enterprise applications.
  • Define best practices, standards, and governance for ServiceMax solution design, development, and deployment.
  • Collaborate with business stakeholders to translate requirements into scalable, high-performance architectures.
  • Oversee solution delivery, ensuring alignment with enterprise architecture and regulatory/compliance needs.
  • Guide development teams on ServiceMax Go configuration, customization, and integration patterns.
  • Partner with QA, DevOps, and support teams to ensure smooth releases and long-term maintainability.
  • Mentor offshore developers and serve as a

    subject matter expert (SME)

    for ServiceMax and Salesforce.

Qualifications

  • Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent work experience).

  • 8+ years of Salesforce platform experience

    with at least

    4+ years in ServiceMax

    .

  • Hands-on expertise with ServiceMax Go (required).

  • Proven experience working in a large global consulting organization or Fortune 500 company (required).

  • Demonstrated success in leading

    solution architecture

    for enterprise ServiceMax implementations.
  • Strong understanding of ServiceMax data model and key modules (Work Orders, Service Contracts, Installed Products, Entitlements, etc.).
  • Knowledge of integration patterns and tools (REST/SOAP APIs, MuleSoft, Dell Boomi, or similar).
  • Excellent communication and leadership skills for guiding global, cross-functional teams.

Preferred Skills

  • ServiceMax Certification(s), including

    ServiceMax Architect

    if available.
  • Salesforce Certified Technical Architect (CTA) or Platform Architect certifications.
  • Experience in the

    medical device or healthcare industries

    .
  • Familiarity with DevOps and release management tools (Copado, Gearset, or similar).
  • Background in Agile/Scrum enterprise delivery environments.

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