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10.0 years
0 Lacs
Thane, Maharashtra, India
Remote
Architectural Ownership: Define and maintain end-to-end application architecture for SAP, Salesforce, ServiceMax, and various non-SAP systems (e.g., Finance, Sales, Supply Chain platforms, Procurement, HR etc). Solution Design: Lead cross-functional solution design sessions for complex business requirements, ensuring alignment to enterprise architecture standards and business strategy. Technology Integration: Ensure seamless integration across SAP and non-SAP systems using appropriate middleware or APIs, with a strong focus on data consistency and business process continuity. Stakeholder Collaboration: Work closely with business units (Commercial, Manufacturing, Supply Chain, Finance, HR) to translate business requirements into scalable technical solutions. Involve in vendor or solution discovery sessions. Governance & Standards: Establish and enforce architectural standards, best practices, and design principles across project and operational teams. Vendor & Delivery Management: Collaborate with internal and external delivery teams, including global IT partners and managed services providers, to drive quality execution of solution adhering to PerkinElmer standards and defined guardrails. Innovation & Optimization: Identify and evaluate emerging technologies and solutions that can deliver process optimization, automation, and digital transformation. Operational Support Oversight: Provide guidance for operational stability, performance tuning, and proactive issue resolution across key applications Qualifications And Experience Bachelor's or Master's degree in Computer Science, Information Systems, Engineering, or related field. 10+ years of experience in enterprise applications with a strong background in SAP ERP and connected platforms. least 3–5 years of experience with Salesforce, ServiceMax, and non-SAP applications. Proven experience in solution architecture, system integration, and technology transformation initiatives across global organizations. Deep understanding of business processes in Supply Chain, Manufacturing, Commercial Operations, and Corporate Functions (Finance, HR, procurement). Experience working in a global delivery model, including managing remote/offshore teams. Hands-on experience with middleware technologies, APIs, and data integration tools. Strong documentation, communication, and stakeholder management skills. Familiarity with Agile and hybrid delivery methodologies.
Posted 2 days ago
5.0 - 8.0 years
10 - 12 Lacs
Bengaluru
Work from Office
We are currently hiring for a SF Developer with 5-7 years of relevant SF and SMAX experience and capable to manage Salesforce customization, debug and find RCA. SF Cloud ServiceMax (Must Have) Service Cloud SF Background Sound knowledge on SMAX admin i.e.Engage, ,managing engage using SMAX migration tool, global settings , mobile app settings, Comfortable with FCO, Service flow manager, Warranties and service contracts Good knowledge on preventive maintenance plan Advance dispatch console configuration Sound knowledge on Apex Good understanding on debugging , finding root cause of the issue Well versed on LWC Good understanding on CRM and Salesforce functional overview Comfortable with batch class, trigger ,wrapper class Good knowledge on SF automation tools Good knowledge on deployment Deployment Tool Good understanding on deployment tools like Jenkins/Changeset Other Tool Data Loader , Workbench Salesforce Inspector Communication Expert in English and can communicate well with stake holders, End users' community
Posted 4 days ago
5.0 - 8.0 years
10 - 12 Lacs
Pune
Hybrid
We are currently hiring for a SF Developer with 5-7 years of relevant SF and SMAX experience and capable to manage Salesforce customization, debug and find RCA. SF Cloud ServiceMax (Must Have) Service Cloud SF Background Sound knowledge on SMAX admin i.e.Engage, ,managing engage using SMAX migration tool, global settings , mobile app settings, Comfortable with FCO, Service flow manager, Warranties and service contracts Good knowledge on preventive maintenance plan Advance dispatch console configuration Sound knowledge on Apex Good understanding on debugging , finding root cause of the issue Well versed on LWC Good understanding on CRM and Salesforce functional overview Comfortable with batch class, trigger ,wrapper class Good knowledge on SF automation tools Good knowledge on deployment Deployment Tool Good understanding on deployment tools like Jenkins/Changeset Other Tool Data Loader , Workbench Salesforce Inspector Communication Expert in English and can communicate well with stake holders, End users' community
Posted 4 days ago
5.0 years
0 Lacs
Mumbai
Remote
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life At Medtronic , we are working to improve how healthcare addresses the needs of more people, in more ways and in more places around the world. As one company, we can accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team! Digital Technologies is Medtronic’s Business Unit implementing cutting-edge AI technology and computer vision in the operating room (OR) and surgical training. Our goal is to deliver safer surgery around the world. Our Touch Surgery E cosystem solution is an innovative video management , data analytics an d livestream platform for hospitals that includes the DS1 computer, our first OR device, allowing surgeons, OR team members, and trainees to securely access videos of their procedures shortly after surgery. As we expand our Touch Surgery E cosystem solution , this is an exciting opportunity to join the company. The Technical Services and Ongoing Support Specialist (TSOS) within the Customer Success team is responsible for providing remote and (in selected circumstances) on-site technical support to our custom computing devices while driving customer satisfaction through exemplary customer service and effective communication. As part of a Customer Success team , your responsibilities will follow the customer journey, including technical support during pre-sales, implementation, Go-live and post-Go live . Y o u'll b e a part of a Global team, and a key partner to sales, pr oduct a nd engineering teams . In order to b e the perfect candidate, you need to have a positive attitude, strong project management skills, and be an effective communicator to various stakeholder groups, being able to adapt to change in a dynamic environment. A Day in the Life Assist in the deployment and maintenance of our surgical video ecosystem Maintain a deep understanding of surgical video management systems. Act as a primary point of contact and issue triage/resolution for our live customers Assist in the design and refinement of our technical support structures in line with our overall global support strategy Timely issue resolution and troubleshooting , both remotely and through some localized field support Support of the implementation team, including onsite pre-installation surveys, installation, maintenance and upgrades . Interface and build relationships with sales and implementation personnel to provide a unified voice to the customer . Must Have s 5 + years of relevant experience as a technician, field service or customer support role Experience troubleshooting software issues and communicating effectively with customers Experience with network infrastructure and technologies, including IP address assignment and firewall configuration management Proven ability to configure and troubleshoot devices to connect to customer NTP, DNS, and proxy servers. Experience leveraging device logs or other debugging methods to remotely diagnose issues Responsive problem solver and action-oriented in resolving customer issues and meeting customer requirements. Excellent verbal and written communication skills Nice to Haves Preferable knowledge of video , streaming and imaging technologies Experience with Cloud based solutions, preferably AWS, with knowledge of basic system architecture, services, and tools available Strong computer skills and experience with ERP, Jira, ServiceNow or ServiceMax Education- Any full time graduate About Medtronic Bold thinking. Bolder actions. We are Medtronic. We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people. Powered by our diverse knowledge, insatiable curiosity, and desire to help all those who need it, we deliver innovative technologies that transform the lives of two people every second, every hour, every day. Expect more from us as we empower insight-driven care, experiences that put people first, and better outcomes for our world. In everything we do, we are engineering the extraordinary. . Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Posted 5 days ago
5.0 years
0 Lacs
Mumbai, Maharashtra, India
Remote
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life At Medtronic, we are working to improve how healthcare addresses the needs of more people, in more ways and in more places around the world. As one company, we can accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team! Digital Technologies is Medtronic’s Business Unit implementing cutting-edge AI technology and computer vision in the operating room (OR) and surgical training. Our goal is to deliver safer surgery around the world. Our Touch Surgery Ecosystem solution is an innovative video management, data analytics and livestream platform for hospitals that includes the DS1 computer, our first OR device, allowing surgeons, OR team members, and trainees to securely access videos of their procedures shortly after surgery. As we expand our Touch Surgery Ecosystem solution, this is an exciting opportunity to join the company. The Technical Services and Ongoing Support Specialist (TSOS) within the Customer Success team is responsible for providing remote and (in selected circumstances) on-site technical support to our custom computing devices while driving customer satisfaction through exemplary customer service and effective communication. As part of a Customer Success team, your responsibilities will follow the customer journey, including technical support during pre-sales, implementation, Go-live and post-Go live. You'll be a part of a Global team, and a key partner to sales, product and engineering teams. In order to be the perfect candidate, you need to have a positive attitude, strong project management skills, and be an effective communicator to various stakeholder groups, being able to adapt to change in a dynamic environment. A Day in the Life Assist in the deployment and maintenance of our surgical video ecosystem Maintain a deep understanding of surgical video management systems. Act as a primary point of contact and issue triage/resolution for our live customers Assist in the design and refinement of our technical support structures in line with our overall global support strategy Timely issue resolution and troubleshooting, both remotely and through some localized field support Support of the implementation team, including onsite pre-installation surveys, installation, maintenance and upgrades. Interface and build relationships with sales and implementation personnel to provide a unified voice to the customer. Must Haves 5+ years of relevant experience as a technician, field service or customer support role Experience troubleshooting software issues and communicating effectively with customers Experience with network infrastructure and technologies, including IP address assignment and firewall configuration management Proven ability to configure and troubleshoot devices to connect to customer NTP, DNS, and proxy servers. Experience leveraging device logs or other debugging methods to remotely diagnose issues Responsive problem solver and action-oriented in resolving customer issues and meeting customer requirements. Excellent verbal and written communication skills Nice to Haves Preferable knowledge of video, streaming and imaging technologies Experience with Cloud based solutions, preferably AWS, with knowledge of basic system architecture, services, and tools available Strong computer skills and experience with ERP, Jira, ServiceNow or ServiceMax Education- Any full time graduate About Medtronic Bold thinking. Bolder actions. We are Medtronic. We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people. Powered by our diverse knowledge, insatiable curiosity, and desire to help all those who need it, we deliver innovative technologies that transform the lives of two people every second, every hour, every day. Expect more from us as we empower insight-driven care, experiences that put people first, and better outcomes for our world. In everything we do, we are engineering the extraordinary. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here
Posted 6 days ago
3.0 - 5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
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Press Tab to Move to Skip to Content Link Skip to main content Home Page Home Page Life At YASH Core Values Careers Business Consulting Jobs Digital Jobs ERP IT Infrastructure Jobs Sales & Marketing Jobs Software Development Jobs Solution Architects Jobs Join Our Talent Community Social Media LinkedIn Twitter Instagram Facebook Search by Keyword Search by Location Home Page Home Page Life At YASH Core Values Careers Business Consulting Jobs Digital Jobs ERP IT Infrastructure Jobs Sales & Marketing Jobs Software Development Jobs Solution Architects Jobs Join Our Talent Community Social Media LinkedIn Twitter Instagram Facebook View Profile Employee Login Search by Keyword Search by Location Show More Options Loading... Requisition ID All Skills All Select How Often (in Days) To Receive An Alert: Create Alert Select How Often (in Days) To Receive An Alert: Apply now » Apply Now Start apply with LinkedIn Please wait... Sr. Software Engineer - Salesforce Sales Cloud Job Date: Jul 26, 2025 Job Requisition Id: 60791 Location: Hyderabad, TG, IN YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hire Salesforce Sales Cloud Professionals in the following areas : Experience 3-5 Years Job Description Analyze and understand requirements, and provide technical solutions. Analyze requirements and develop technical solutions aligning to Salesforce best practices. Conduct solution reviews of team members. Contribute to Practice level tools and asset creation activities. Involve in ideation activities to build tools and assets for the Practice. Mentoring and grooming junior team members. Participate in performing procedures, especially focusing on complex issues. Provide guidance and expertise to team members. Required Technical/ Functional Competencies Platform Development: Hands-on experience in APEX Coding, Integrations, Customizations, Development Certifications, Lightening UI Aura Development, LWC Development Completion of Trailheads & Badges related to Salesforce Platform Development. Sales Cloud: Hands-on experience in Configuring & customizing Sales Cloud modules: Salesforce Declaratives & Configurations, Account Management, Contract Management, Lead Management, Opportunity Management, Order Capture, Forecasting, Territory Management, Reports, Dashboards. Completion of all the Sales Cloud Trailheads & Badges. Experience Cloud: Hands-on experience of Cloud Modules & Functionalities like: Salesforce Declaratives & Configurations, Salesforce Community/Portal Configurations, Partner &/or Customer Onboarding, Lead Management, Account Management, Opportunity Management, Case Management, Article & Content Management, Standard & Custom Template Usage, Reports, Dashboards. Completion of all Experience Cloud Trailheads & Badges. Service Cloud: Hands-on experience in Configuring & customizing Service Cloud modules: Salesforce Declaratives & Configurations, Account Management, Contact Management, Case Management, Web to Case, CTI Integration, Social Channels, Omnichannel, Entitlements & SLA Management, Article & Content Management, Reports, Dashboards. Completion of all Service Cloud Trailheads & Badges. Any Industry Clouds: Hands-on experience in any Industry Cloud like: B2B eCommerce, B2C eCommerce, Marketing Cloud (B2C Marketing), Pardot (B2B Marketing), Field Service Lightening/ServiceMax, HealthCloud, FinanceCloud, CPQ, Consumer goods Cloud etc. Completion of Trailheads & Badges for any of the Salesforce Industry Clouds. Required Behavioral Competencies Accountability: Takes responsibility for and ensures accuracy of own work, as well as the work and deadlines of the team. Collaboration: Participates in team activities and reaches out to others in team to achieve common goals. Agility: Demonstrates a willingness to accept and embrace differing ideas or perceptions which are beneficial to the organization. Customer Focus: Displays awareness of customers stated needs and gives priority to meeting and exceeding customer expectations at or above expected quality within stipulated time. Communication: Targets communications for the appropriate audience, clearly articulating and presenting his/her position or decision. Drives Results: Sets realistic stretch goals for self & others to achieve and exceed defined goals/targets. Certifications Min 3 SFDC Certifications At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture Apply now » Apply Now Start apply with LinkedIn Please wait... Find Similar Jobs: Careers Home View All Jobs Top Jobs Quick Links Blogs Events Webinars Media Contact Contact Us Copyright © 2020. YASH Technologies. All Rights Reserved.
Posted 6 days ago
5.0 - 8.0 years
0 Lacs
Indore, Madhya Pradesh, India
On-site
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Press Tab to Move to Skip to Content Link Skip to main content Home Page Home Page Life At YASH Core Values Careers Business Consulting Jobs Digital Jobs ERP IT Infrastructure Jobs Sales & Marketing Jobs Software Development Jobs Solution Architects Jobs Join Our Talent Community Social Media LinkedIn Twitter Instagram Facebook Search by Keyword Search by Location Home Page Home Page Life At YASH Core Values Careers Business Consulting Jobs Digital Jobs ERP IT Infrastructure Jobs Sales & Marketing Jobs Software Development Jobs Solution Architects Jobs Join Our Talent Community Social Media LinkedIn Twitter Instagram Facebook View Profile Employee Login Search by Keyword Search by Location Show More Options Loading... Requisition ID All Skills All Select How Often (in Days) To Receive An Alert: Create Alert Select How Often (in Days) To Receive An Alert: Apply now » Apply Now Start apply with LinkedIn Please wait... Module Lead - Salesforce Development Job Date: Jun 29, 2025 Job Requisition Id: 61167 Location: Indore, MP, IN YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hire Salesforce Development Professionals in the following areas : Experience 5-8 Years Job Description Analyze requirements and develop technical solutions aligning to Salesforce best practices. Based on user requirements analysis, provide solutioning to customer which meets customer expectations. Define optimal design and solution to client provided requirements. Deliver customer requirements within agreed timelines and adhering to SLAs agreed. Drive the team for delivery excellence. Innovate via conceptualizing new tools and accelerators toward competency building activities. Mentor and guide team members, providing support on project deliverables. Prepare functional designs, system configuration, perform relevant testing and deployment of the designed, business solution. Technically lead the team in Salesforce projects. Required Technical/ Functional Competencies Platform Development: Hands-on experience in APEX Coding, Integrations, Customizations, Development Certifications, Lightening UI Aura Development, LWC Development. Sales Cloud: Hands-on experience in Configuring & customizing Sales Cloud modules: Salesforce Declaratives & Configurations, Account Management, Contract Management, Lead Management, Opportunity Management, Order Capture, Forecasting, Territory Management, Reports, Dashboards, Lightening UI Aura Development, LWC Development, CPQ. Experience Cloud: Hands-on experience of Cloud Modules & Functionalities like: Salesforce Declaratives & Configurations, Salesforce Community/Portal Configurations, Partner &/or Customer Onboarding, Lead Management, Account Management, Opportunity Management, Case Management, Article & Content Management, Standard & Custom Template Usage, Reports, Dashboards, Integrations, Lightening UI Aura Development, LWC Development. Completion of all Experience Cloud Trailheads & Badges. Service Cloud: Hands-on experience in Configuring & customizing Service Cloud modules: Salesforce Declaratives & Configurations, Account Management, Contact Management, Case Management, Web to Case, CTI Integration, Social Channels, Omnichannel, Entitlements & SLA Management, Article & Content Management, Reports, Dashboards, Integrations, Lightening UI Aura Development, LWC Development. Any Industry Clouds: Hands-on experience in any Industry Cloud: B2B eCommerce, B2C eCommerce, Marketing Cloud (B2C Marketing), Pardot (B2B Marketing), Field Service Lightening/ServiceMax, HealthCloud, FinanceCloud, CPQ, Consumer goods Cloud etc. Completion of Trailheads & Badges for any of the Salesforce Industry Clouds. Required Behavioral Competencies Accountability: Takes responsibility for and ensures accuracy of own work, as well as the work and deadlines of the team. Collaboration: Shares information within team, participates in team activities, asks questions to understand other points of view. Agility: Demonstrates readiness for change, asking questions and determining how changes could impact own work. Customer Focus: Identifies trends and patterns emerging from customer preferences and works towards customizing/ refining existing services to exceed customer needs and expectations. Communication: Targets communications for the appropriate audience, clearly articulating and presenting his/her position or decision. Drives Results: Sets realistic stretch goals for self & others to achieve and exceed defined goals/targets. Resolves Conflict: Displays sensitivity in interactions and strives to understand others’ views and concerns. Certifications Min 5 SFDC Certifications At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture Apply now » Apply Now Start apply with LinkedIn Please wait... Find Similar Jobs: Careers Home View All Jobs Top Jobs Quick Links Blogs Events Webinars Media Contact Contact Us Copyright © 2020. YASH Technologies. All Rights Reserved.
Posted 6 days ago
5.0 - 8.0 years
0 Lacs
Pune, Maharashtra, India
On-site
We use cookies to offer you the best possible website experience. Your cookie preferences will be stored in your browser’s local storage. This includes cookies necessary for the website's operation. Additionally, you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve website's performance, as well as cookies used to display content tailored to your interests. Your experience of the site and the services we are able to offer may be impacted if you do not accept all cookies. Press Tab to Move to Skip to Content Link Skip to main content Home Page Home Page Life At YASH Core Values Careers Business Consulting Jobs Digital Jobs ERP IT Infrastructure Jobs Sales & Marketing Jobs Software Development Jobs Solution Architects Jobs Join Our Talent Community Social Media LinkedIn Twitter Instagram Facebook Search by Keyword Search by Location Home Page Home Page Life At YASH Core Values Careers Business Consulting Jobs Digital Jobs ERP IT Infrastructure Jobs Sales & Marketing Jobs Software Development Jobs Solution Architects Jobs Join Our Talent Community Social Media LinkedIn Twitter Instagram Facebook View Profile Employee Login Search by Keyword Search by Location Show More Options Loading... Requisition ID All Skills All Select How Often (in Days) To Receive An Alert: Create Alert Select How Often (in Days) To Receive An Alert: Apply now » Apply Now Start apply with LinkedIn Please wait... Tech Lead - Salesforce Sales Cloud Job Date: Jul 26, 2025 Job Requisition Id: 60792 Location: Pune, IN YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hire Salesforce Sales Cloud Professionals in the following areas : Experience 5-8 Years Job Description Analyze requirements and develop technical solutions aligning to Salesforce best practices. Based on user requirements analysis, provide solutioning to customer which meets customer expectations. Define optimal design and solution to client provided requirements. Deliver customer requirements within agreed timelines and adhering to SLAs agreed. Drive the team for delivery excellence. Innovate via conceptualizing new tools and accelerators toward competency building activities. Mentor and guide team members, providing support on project deliverables. Prepare functional designs, system configuration, perform relevant testing and deployment of the designed, business solution. Technically lead the team in Salesforce projects. Required Technical/ Functional Competencies Platform Development: Hands-on experience in APEX Coding, Integrations, Customizations, Development Certifications, Lightening UI Aura Development, LWC Development. Sales Cloud: Hands-on experience in Configuring & customizing Sales Cloud modules: Salesforce Declaratives & Configurations, Account Management, Contract Management, Lead Management, Opportunity Management, Order Capture, Forecasting, Territory Management, Reports, Dashboards, Lightening UI Aura Development, LWC Development, CPQ. Experience Cloud: Hands-on experience of Cloud Modules & Functionalities like: Salesforce Declaratives & Configurations, Salesforce Community/Portal Configurations, Partner &/or Customer Onboarding, Lead Management, Account Management, Opportunity Management, Case Management, Article & Content Management, Standard & Custom Template Usage, Reports, Dashboards, Integrations, Lightening UI Aura Development, LWC Development. Completion of all Experience Cloud Trailheads & Badges. Service Cloud: Hands-on experience in Configuring & customizing Service Cloud modules: Salesforce Declaratives & Configurations, Account Management, Contact Management, Case Management, Web to Case, CTI Integration, Social Channels, Omnichannel, Entitlements & SLA Management, Article & Content Management, Reports, Dashboards, Integrations, Lightening UI Aura Development, LWC Development. Any Industry Clouds: Hands-on experience in any Industry Cloud: B2B eCommerce, B2C eCommerce, Marketing Cloud (B2C Marketing), Pardot (B2B Marketing), Field Service Lightening/ServiceMax, HealthCloud, FinanceCloud, CPQ, Consumer goods Cloud etc. Completion of Trailheads & Badges for any of the Salesforce Industry Clouds. Required Behavioral Competencies Accountability: Takes responsibility for and ensures accuracy of own work, as well as the work and deadlines of the team. Collaboration: Shares information within team, participates in team activities, asks questions to understand other points of view. Agility: Demonstrates readiness for change, asking questions and determining how changes could impact own work. Customer Focus: Identifies trends and patterns emerging from customer preferences and works towards customizing/ refining existing services to exceed customer needs and expectations. Communication: Targets communications for the appropriate audience, clearly articulating and presenting his/her position or decision. Drives Results: Sets realistic stretch goals for self & others to achieve and exceed defined goals/targets. Resolves Conflict: Displays sensitivity in interactions and strives to understand others’ views and concerns. Certifications Min 5 SFDC Certifications At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture Apply now » Apply Now Start apply with LinkedIn Please wait... Find Similar Jobs: Careers Home View All Jobs Top Jobs Quick Links Blogs Events Webinars Media Contact Contact Us Copyright © 2020. YASH Technologies. All Rights Reserved.
Posted 6 days ago
9.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Senior Technical Lead, ServiceMax As a ServiceMax Lead, possesses a solid background of all the SF tools complemented by exceptional leadership skills. Track record includes successfully leading and delivering complex projects, guiding the technical direction of initiatives, mentoring team members, and ensuring the delivery of high-quality software solutions, including hands-on work. Committed to fostering innovation, collaboration, and excellence within technology teams. What you will do: ServiceMax Development: Hands-on as well as leads development efforts across the entire ServiceMax stack, including front-end and back-end technologies. Work closely with developers to review code, troubleshoot issues, and ensure code quality and adherence to coding standards. Application Development Management: Lead and manage the entire development lifecycle of projects, from requirements gathering to deployment and maintenance, and ensure timely and on-budget delivery of projects by effectively managing resources, timelines, and priorities. Work with team to allocate resources effectively. Technical Integrations: Experience with web and mobile systems integrated with various platforms such as ERP, SFDC (with or without middleware), and more. Quality Assurance and Code Review: Establish and enforce quality assurance processes and standards. Conduct thorough code reviews to ensure code quality, security, and adherence to coding standards. Unit Testing Frameworks, TDD, Facilitate SIT, etc. Ensure high-performance applications. Continuous Improvement: Identify opportunities for process improvement and lead initiatives to enhance development workflows. Agile DevOps: An adept agile software development leader. Implements DevOps practices, automation, and CI/CD pipelines to streamline development processes. Risk Management: Proactively identify and mitigate technical risks in projects. Develop contingency plans to address potential challenges. Centralized Governance: Establish and enforce centralized governance for software development practices. Ensure consistency and compliance with organizational standards. What you will need: Required Qualifications" Bachelor’s or Master's degree in computer science, Information Technology, Engineering, or a related field with minimum of 9-12 years of experience in Salesforce technologies including 3+ years’ experience in ServiceMax Create SFMs, custom objects, workflows, triggers, flows, lightning components, Visualforce Pages, custom integrations, SOQL and SOSL queries and web services. Design and develop solutions on the Salesforce.com/ServiceMax platform, using Apex programming language; Work data feeds to and from SAP, Oracle and other systems and other ETL tools. In-depth Knowledge of Salesforce/ServiceMax application administration; security models, sharing rules, standard/custom objects, Validation and workflow rules, reports/dashboards, and release management and sandbox environments Experience with Territory assignment, Role Hierarchy, Sharing Rules, and Data Loader technologies In-depth Knowledge of Salesforce technologies such as Service Cloud, Einstein Analytics, Knowledge, and Com Preffered Qualifications Knowledge of Mobile, Dataguide deployments is a plus Certifications: Relevant Azure, Salesforce or ServiceMax certifications would be a valuable addition. Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Posted 1 week ago
10.0 - 20.0 years
25 - 40 Lacs
Pune
Work from Office
At Smith+Nephew, we design and manufacture technology that takes the limits off living. Join our dynamic team and embark on an exciting journey of innovation and growth as we seek a hard-working and dedicated individual to fill role of Sr. Designer - S+N Service Operating System - Salesforce & ServiceMax. We are seeking a highly skilled Senior Designer to play a critical role in design and delivery of advanced service management solutions. It is a high-impact design and solution-leadership role, operating under the direction of Director, Service Eco-system and collaborating closely with business analysts, developers, QA teams, and system integrators. This is a senior individual contributor role for a highly expert Salesforce + ServiceMax professional who can translate complex service workflows into well-architected platform designs, while driving digital service transformation across the enterprise. If you're eager to be part of a dynamic environment that fosters growth and collaboration, look no further. Let's craft the future together! What will you be doing? As a Senior Designer you will be responsible for leading the technical design implementation and functional blueprinting of scalable, coordinated solutions across Salesforce Service Cloud, Field Service Lightning (FSL), and ServiceMax, supporting a connected ecosystem that enables global service operations. Solution Design & Blueprinting: Lead the design, development of robust and scalable solutions in Salesforce ServiceMax that align with enterprise service strategy and user experience requirements. Develop detailed design specifications, functional diagrams, wireframes, user flows, and technical solution documents to guide development and implementation teams. Own the end-to-end design and development for assigned service modules, ensuring solutions meet business needs, integrate with upstream/downstream systems, and are future-ready. Translate business requirements into platform-based design solutions that balance performance, usability, and maintainability. Platform Configuration & Customization: Configure Salesforce Service Cloud, Service Max and Field Service Lightning components, including Flows, Process Builder, Omni-Channel, Work Rules, Service Territories, and Scheduling Policies. Develop and validate Salesforce and ServiceMax components such as Installed Base, Entitlements, Work Orders, Preventive Maintenance, and Return/Repair flows. Collaborate with developers to ensure quality implementation of Apex classes, Lightning Web Components (LWC), Visualforce pages, and validation rules. Optimize platform performance, data structure, user experience across multiple business units and global deployments. Integration Design: Define, develop and document integration patterns between Salesforce/ServiceMax and enterprise systems (ERP, middleware, IoT platforms, data lakes) to ensure end-to-end data consistency and traceability. Work with middleware teams (e.g., MuleSoft) to develop secure and scalable integration approaches that support real-time and batch processes. Lead the design & development of service data mapping strategies, API payload definitions, and error handling protocols across connected systems. Design Governance & Quality Assurance : Ensure all platform designs comply with organizational governance models, platform best practices, data privacy policies, and field security requirements (e.g., RBAC, GDPR, HIPAA). Conduct peer reviews, perform functional validation of platform components, and proactively identify design risks and inconsistencies. Support traceability between design artifacts and requirements, ensuring audit readiness and project transparency. Cross-Functional Collaboration: Act as the primary design liaison business analysts, architects, product owners, and QA teams to ensure a shared understanding of design objectives and functional alignment. Lead technical design & development discussions during sprint planning, grooming, and solution validation workshops. Align closely with product and program teams, ensure that designs deliver intended business value and scale globally. Documentation & Knowledge Transfer: Produce comprehensive technical documentation including entity relationship diagrams, process flows, component usage guidelines, and solution design logs. Contribute to internal knowledge bases and design standards to support onboarding, cross-team reuse, and long-term sustainability of solutions. Facilitate knowledge-sharing sessions, demos, and design walkthroughs across project and support teams. Advanced Design & development Responsibilities: Champion a user-centered design & development approach by considering technician, dispatcher, and service agent workflows in all interface and process designs. Prototype and test configurable design elements in sandbox environments to validate business fit and technical feasibility prior to development. Partner with UX designers, mobile specialists, and localization teams to deliver global-ready, intuitive user experiences across devices and languages. Contribute to the design of offline-first mobile service experiences and intelligent sync strategies within the ServiceMax mobile environment. An individual who can work efficiently in a collaborative environment and foster teamwork with their peer group, their team and with business / functional leaders. What will you need to be successful? Education: Bachelor's Degree or equivalent experience in Information Technology, Information Systems, or related field. Certification/Licenses : Salesforce Certifications: Salesforce Administrator, Service Cloud Consultant, Field Service Consultant preferred. ServiceMax Certification: ServiceMax Certified Designer or Functional Consultant highly preferred. Operating Mode: Hybrid: Work from office: 2 days in a week. Experience: 12+ years of experience in Salesforce & ServiceMax Development. 5+ years in ServiceMax specifically. 8+ years of proven experience developing solutions involving custom development, third-party packages, App Exchange components, and middleware-integrated workflows. Deep understanding of Salesforce Service Cloud, Field Service Lightning, and core ServiceMax modules (Work Orders, Installed Products, Entitlements, Preventive Maintenance). Hands-on experience designing solutions involving APIs, real-time data flows, and integrated mobile field experiences. Proficiency in platform tools: Apex (review and design-level), LWC (conceptual), Process Builder, Flow, Visualforce. Experience with MuleSoft or similar middleware platforms in a design or data-mapping role. Good understanding of DevOps processes (e.g., Git, Copado, Jenkins) and agile SDLC environments. Excellent documentation and communication skills; ability to translate technical detail for business collaborators. Proficient in building collaborative teams, maintain calm, stay focus and instil that ability in others, and be effective communicator. You Unlimited. We believe in crafting the greatest good for society. Our strongest investments are in our people and the patients we serve. Inclusion, Diversity and Equity- Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/). Other reasons why you will love it here! Your Future: Major Medical coverage + Policy exclusions and insurance non-medical limit. Educational Assistance. Work/Life Balance: Flexible Personal/Vacation Time Off, Privilege Leave, Floater Leave. Your Wellbeing: Parents / Parents in Laws Insurance (Employer Contribution of 8,000/- annually), Employee Assistance Program, Parental Leave. Flexibility : Hybrid Work Model (For most professional roles) Training: Hands-On, Team-Customized, Mentorship Extra Perks: Free Cab Transport facility for all employees, One Time Meal provided to all employees as per shift. Night Shift Allowances. Stay connected and receive alerts for jobs like this by joining our talent community. We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You Unlimited , life, culture, and benefits at S+N. Explore our new website and learn more about our mission, our team, and the opportunities we offer.
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
As a ServiceMax Release Manager at Johnson Controls, you will be responsible for managing and overseeing the end-to-end release management process for ServiceMax and its integrations with Salesforce. Your role will involve collaborating with various technical and business teams to plan, schedule, and execute releases while ensuring smooth, controlled, and timely deployments of new ServiceMax features, updates, and patches. Your main responsibilities will include leading the coordination, and execution of ServiceMax releases, ensuring stakeholder alignment, developing detailed release schedules and documentation, coordinating with development, QA, and business teams to define release scope and objectives, managing release dependencies, overseeing the deployment process, tracking and reporting on release status, and addressing any issues promptly. To excel in this role, you must ensure that all releases follow proper change management procedures, identify and mitigate risks associated with each release, provide regular status updates to stakeholders, implement best practices to improve efficiency, stay updated with new ServiceMax features, facilitate post-release reviews, and foster collaboration among cross-functional teams. The ideal candidate will possess a Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field, along with 5+ years of experience in release management, with at least 2 years focused on ServiceMax and/or Salesforce-based solutions. Strong experience in coordinating and managing the release lifecycle in a complex environment, excellent understanding of ServiceMax functionality, proficiency in release management tools, deployment automation tools, Agile/Scrum methodologies, and SDLC processes are required. Preferred qualifications include Salesforce certifications, experience with version control systems, familiarity with ITIL or other IT service management frameworks, and prior experience in managing releases in regulated industries. At Johnson Controls, we are dedicated to shaping a safer, more comfortable, and sustainable world by providing innovative solutions that make cities more connected, buildings more intelligent, and vehicles more efficient. We are looking for individuals who are passionate about creating a better future through bold ideas, entrepreneurial thinking, and collaboration. Join us on this journey to improve the way the world lives, works, and plays. Your career should be focused on tomorrow because tomorrow needs you.,
Posted 1 week ago
10.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
PRIMARY Responsibilities: Solution Design and Architecture: Lead the design and architecture of ServiceMax solutions, ensuring alignment with business requirements and industry standards. Technical Leadership: Provide technical leadership and guidance to development teams throughout the project lifecycle, from requirements gathering to solution deployment. Business Engagement: Collaborate closely with business to understand their needs, gather requirements, and translate them into effective ServiceMax solutions. Customization and Configuration: Oversee the customization, configuration, and implementation of ServiceMax modules to meet specific business needs. Integration: Design and implement integrations between ServiceMax and other enterprise systems, ensuring seamless data flow and interoperability. Quality Assurance: Ensure the quality and performance of ServiceMax solutions through rigorous testing, validation, and troubleshooting. Documentation: Create comprehensive technical documentation, including architectural diagrams, design specifications, and user guides. Training and Support: Provide training and support to business and technical teams on the use and maintenance of ServiceMax solutions. Continuous Improvement: Stay up to date with the latest advancements in ServiceMax and related technologies and proactively recommend improvements and innovations. Build alignment between the IT organization and the Business/Functional units to ensure that the IT organization delivers the maximum business value via business capability enablement in the APAC. Ensuring a real-time understanding of the changing requirements and market conditions of a Business. DUTIES: Responsibilities We are seeking an experienced and highly skilled Technical Architect specializing in ServiceMax to join our team. As a Technical Architect, you will play a critical role in designing and implementing comprehensive solutions that meet our business needs. You will be responsible for leading the architectural design, development, and deployment of ServiceMax solutions, ensuring they are scalable, robust, and aligned with industry’s best practices.: KEY PERFORMANCE INDICATORS: Alignment of IT service delivery and business expectation in the project. Proactively providing IT services and support to achieve customer satisfaction. Successfully build and maintain good business IT relationships via business alignment, user adoption and communication. Strong customer service oriented and commitment to the needs of businesses. Highly effective communication between business stakeholders, IT stakeholders and external consultants. RELATIONSHIPS: INTERNAL Work with the key business users in the project team. Partner with Business Stakeholders/Program Manager/Project Manager/Solution Delivery Team to provide consultation services for business users. EXTERNAL Work with the Solution Provider for regional initiatives implementation. Coordinate internal and external consultant team to provide effective IT support and CI service to business and meet business expectations. REQUIREMENT PROFILE (QUALIFICATIONS/KNOWEDGE AND SKILLS REQUIRED): Bachelor’s degree (or above) in IT, Computer or comparable fields. 10+ years of work experience in Development, Technical Analyst or Solution Architect roles, knowledge & experience in ServiceMax/Salesforce Service Cloud, business applications analysis or relevant to IT support services. Strong knowledge of field service management processes and best practices. Familiarity with Salesforce platform and its integration with ServiceMax. Excellent communication and interpersonal skills. Good command of written and spoken English. Willing to meet challenges, hard working & able to work under pressure.
Posted 1 week ago
7.0 - 10.0 years
0 Lacs
Pune/Pimpri-Chinchwad Area
On-site
Who we are? Johnson Controls is the global leader for smart, healthy and sustainable buildings. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. We’re helping to create a healthy planet with solutions that decrease energy use, reduce waste and make carbon neutrality a reality. Sustainability is a top priority for our company. We committed to invest 75 percent of new product development R&D in climate-related innovation to develop sustainable products and services. We take sustainability seriously. Achieving net zero carbon emissions before 2040 is just one of our commitments to making the world a better place. Please visit and follow Johnson Controls LinkedIn for recent exciting activities. Why JCI: https://www.youtube.com/watch?v=nrbigjbpxkg Asia-Pacific LinkedIn: https://www.linkedin.com/showcase/johnson-controls-asia-pacific/posts/?feedView=all Career: The Power Behind Your Mission OpenBlue: This is How a Space Comes Alive What will you do? Prepare and run daily team briefings/weekly team meetings Plan team capacity, assign team work accordingly and address proactively potential bottlenecks, backlogs for Billing / Credit and Refund process Coach team members and ensure they receive orientation and appropriate development opportunities Conduct weekly review of invoices pending for submission for team members and escalate to respective departments for resolution Support team on creating and maintaining process documentation in standard format Ensure accuracy and timely delivery of all reports shared by team with stakeholders Ensure adherence to internal and external guidelines as well as to a standardized process landscape Contribute ideas and actions towards continuous improvement of process within area of influence Acting as a Billing Subject Matter Expert on projects / initiatives that could impact the end-to-end billing and dispute process. Liaise and influence business on issues of business performance related to revenue assurance across Sales, Operations, IT/Technology, Legal, and Finance teams. Lead the calls and forums as agreed with Sales,, Customer, and Business Managers, as well as the collection team Adhere to JCI Policies & Procedures, which includes SOX compliance Skill Set Expertise in Core AR knowledge with strong analytical skills Ability to work in a high-pressure, fast-moving, and challenging environment Team handling experience Ability to work effectively under critical deadlines Capability to analyze issues and apply resources to achieve workable solutions Organized and detail-oriented What we look for? Bachelor’s/master’s degree in accounting, Business, or Finance required, other disciplines considered with relevant experience 7-10 years of work experience with a minimum experience of 5 years in OTC Billing, Dispute and escalation Management Team Handling experience will be an advantage Strong Analytical and data management skills Ability to handle complex situations and resolve difficult or non-routine issues/escalations. Strong Business Process documentation skills. Desired work experience in SAP, ServiceMAX, different customer portal. English proficiency required: written and verbal communication. Please Read Following Eligibility Conditions Have been in your position for not less than 12 months. FY24 Performance should be minimum “Consistently Meets Expectations” or higher Employees on active warning letters and in PIP for last 6 months are not eligible to apply Employees with required education/qualification background can only apply which meets the job description Upon selection in one IJP, employee will not be considered for another role and application will cease to exist Applicants undergoing company sponsored certification program are not eligible to apply Fresh graduates/postgraduates during their training period are not allowed to apply. What We Offer We offer an exciting and challenging position. Joining us you will become part of a leading global multi-industrial corporation defined by its stimulating work environment and job satisfaction. In addition, we offer outstanding career development opportunities which will stretch your abilities and channel your talents Diversity & Inclusion Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers’ vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate. Our D&I mission elevates each employee’s responsibility to contribute to our culture. It’s through these contributions that we’ll drive the mindsets and behaviors we need to power our customers’ missions. You have the power. You have the voice. You have the culture in your hands.
Posted 2 weeks ago
6.0 years
0 Lacs
Bangalore Urban, Karnataka, India
On-site
Key Responsibilities: Collaborate with stakeholders to gather and document business requirements for Salesforce implementations and enhancements. Translate business needs into functional specifications and user stories. Work closely with Salesforce developers, administrators, and QA teams to ensure successful delivery. Conduct gap analysis and propose scalable Salesforce SMax solutions. Support UAT (User Acceptance Testing) and training activities. Maintain documentation including process flows, data models, and configuration guides. Monitor and report on project progress, risks, and issues. Required Qualifications: 6+ years of experience as a Business Analyst, with at least 3 years on Salesforce projects with Service Max. Strong understanding of Salesforce CRM capabilities and limitations. Experience with Agile/Scrum methodologies and tools like Jira or Azure DevOps. Excellent communication, analytical, and problem-solving skills. Preferred Skills: Salesforce certifications (e.g., Salesforce Administrator, Business Analyst). Familiarity with Sales Cloud, Service Cloud, and Marketing Cloud. Experience with data migration, reporting, and dashboards in Salesforce. Knowledge of integration tools and AppExchange products.
Posted 2 weeks ago
0.0 - 1.0 years
0 Lacs
Pune, Maharashtra, India
On-site
YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hire Salesforce Professionals in the following areas : Experience 0-1 Year Job Description Provide quality deliverables. Analyzing and understanding the requirements, develop the technical solution to the requirements. Analyze requirements and develop technical solutions aligning to Salesforce best practices. Platform Development Required Technical/ Functional Competencies Basic knowledge of APEX Coding, Trailhead completion w.r.t. APEX, Lightening Super badge Completion of Trailheads & Badges related to Salesforce Platform Development Skills. Sales Cloud Basic knowledge of Sales Cloud Modules & Functionalities like: Salesforce Declaratives & Configurations, Account Management, Contact Management, Lead Management, Web to Lead, Opportunity Management, Order Capture, Forecasting, Territory Management, Reports, Dashboards Completion of all the Sales Cloud Trailheads & Badges. Experience Cloud Basic knowledge of Experience Cloud Modules & Functionalities like: Salesforce Declaratives & Configurations, Salesforce Community/Portal Configurations, Partner &/or Customer Onboarding, Lead Management, Account Management, Opportunity Management, Case Management, Article & Content Management, Standard & Custom Template Usage, Reports, Dashboards. Completion of all Experience Cloud Trailheads & Badges. Service Cloud Basic knowledge of Service Cloud Modules & Functionalities like: Salesforce Declaratives & Configurations, Account Management, Contact Management, Case Management, Web to Case, CTI Integration, Social Channels, Omnichannel, Entitlements & SLA Management, Article & Content Management, Reports, Dashboards. Completion of all the Service Cloud Trailheads & Badges. Any Industry Clouds Basic Understanding of any of the Salesforce Industry Clouds: B2B eCommerce, B2C eCommerce, Marketing Cloud (B2C Marketing), Pardot (B2B Marketing), Field Service Lightening/ServiceMax, HealthCloud, FinanceCloud, CPQ, Consumer goods Cloud etc. Completion of Trailheads & Badges for any of the Salesforce Industry Clouds. Required Behavioral Competencies Accountability: Takes ownership for and ensures accuracy of own work, meets deadlines, and asks questions about possible gaps to ensure clarity of ownership. Agility Demonstrates a willingness to accept and embrace differing ideas or perceptions which are beneficial to the organization. Collaboration Participates in team activities and reaches out to others in team to achieve common goals. Communication Effectively communicates in written and oral form, well-organized thoughts to others. Speaks openly and honestly with all employees. Drives Results Demonstrates a "can do" attitude and is willing to stretch self to achieve and exceed defined goals/targets. Certifications At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture
Posted 2 weeks ago
0 years
0 Lacs
Kolkata, West Bengal, India
On-site
Role**: Salesforce Solution Architect SFDC Required Technical Skill Set: Salesforce Solution Architect SFDC Desired Experience Rang 10 - 15 yrs Notice Period: Immediate to 90Days only Location of Requirement: Kolkata or Pan India We are currently planning to do a Virtual Interview Job Description: Responsibilities • Concurrently manage two-three engagements comprised of team members from various practices • Leveraging extensive knowledge of the following areas to create and deliver SFDC or Force.com computing solutions to meet the client's objectives: SFDC Ecosystem, Application Architecture, Integration Strategy and Roadmap, Service Oriented Architecture, Business Process Management, Systems Architecture and On-Shore / Off-Shore Delivery; • Delivering SFDC cloud based application architectures and development, integration, distributed data management, and application testing • Understanding migration from legacy systems such as Siebel , SAP integration, and Cloud integration tools • Conceptualizing, presenting, and executing ideas within a tight schedule, with particular emphasis on serving as a technical lead on development projects with on-shore and off-shore components, or a team lead or architect across multiple software development projects or workstreams • Building on existing investments in Force.com, service oriented architecture, and web solutions, while leveraging mature concepts, architectures, and technologies • Collaborating with other technical and non-technical team members, clients, and vendors in technology neutral language to define, build, and deliver solutions • Progressing in professional IT roles of increasing responsibility from Developer to Architect and Team Lead to Program and/or Project Manager across multiple technology implementation systems Qualifications: Five plus years understanding sales or customer management or IT consulting experience in any of the following areas – Salesforce.com, IT strategy and vision formulation, gap analysis, evaluating and improving the processes, tools and methods of an enterprise; -IT enablement: enabling business capabilities through innovative information technologies; -IT optimization: - IT management and delivery; or -IT transformation, leadership, governance, sourcing, measurement, organization structure, merger integration, and global IT implementation. Agile experience is a plus. Preferred experience in at least one (two preferred) SFDC GTM solution areas of focus: Salesforce Integration, Service Cloud, Application, Siebel Migration to SFDC, Marketing Cloud, Servicemax, Social Enterprise, SFDC Multi-Org Consolidation, Customer Experience or Sales & Social Analytics. Technology Experience with various SFDC functional solutions architecture Salesforce Admin, Sales Cloud and Service Cloud Certification. • Experience with system design, configuration, customization, integration, testing and support • Experience with all aspects of the system implementation including, but not limited to, gathering requirements, designing the future state solution, the development objects related to their process scope, as well as supporting testing and post implementation support • Knowledge of integration points and the order in which these must be executed • Experience working with design, implementation, and support of knowledge management solutions and related technologies for collaborative information sharing • Experience with gap analysis and strategic roadmap/blueprint development • Experience with large Full Life Cycle (FLC) project implementations Must have experience in Lightning
Posted 2 weeks ago
3.0 - 8.0 years
9 - 19 Lacs
Hyderabad, Pune, Bengaluru
Hybrid
This person will collaborate and work closely with the DSS COE product, engineering, and implementation teams to meet roadmap and new initiative commitments. Primary Responsibilities: Partner with business teams to understand and translate business requirements into solutions that will delight the customer and improve internal processes. Lead the design, development, and implementation of advanced ServiceMax solutions to meet complex business requirements. Integrate ServiceMax with other enterprise systems and third-party applications, ensuring seamless data flow and functionality. Provide technical guidance and mentorship to junior developers and support staff. Diagnose and resolve technical issues related to ServiceMax applications, ensuring minimal downtime and optimal performance. Develop and maintain comprehensive technical documentation, including design specifications, user guides, and training materials. Conduct training sessions for end-users and team members. Collaborate with cross-functional teams, including business analysts, project managers, and other developers, to deliver high-quality solutions on time and within budget. Identify opportunities for process improvements and implement best practices in ServiceMax development and deployment. Key Skills: Extensive knowledge of the ServiceMax platform and its advanced capabilities. Strong understanding of the Salesforce platform, including Apex, Visualforce, and Lightning components. Proven experience in integrating ServiceMax with other systems using APIs, middleware, and ETL tools. Exceptional analytical and problem-solving skills, with the ability to tackle complex technical challenges. Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical stakeholders. Strong leadership and mentoring skills, with the ability to guide and inspire team members. Basic Qualifications: 5+ years of experience in ServiceMax development and customization. 5+ years of hands-on experience in Agile methodologies in a working environment demand prioritization, planning, and execution to deliver software solutions. Salesforce Certified Administrator and/or ServiceMax Certified Professional. Bachelors degree in Computer Science, Information Technology, or a related field. Preferred Qualifications: Master’s degree and/or similar secondary degree. Salesforce Certified Platform Developer I/II, ServiceMax Advanced Administrator. Experience working with multicultural, multilingual, and multiple time zone, global environments The ability to simplify the complex, quickly define core problem and frame the solution approach Experience in industrial/manufacturing software segments Experience with integration tools such as MuleSoft or ETL tools. Knowledge of front-end technologies (HTML, CSS, JavaScript) and their integration with Salesforce.
Posted 3 weeks ago
6.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Description Responsibilities:- Responsible for Executing Front Line Maintenance services for PSA customers as per PM schedule. Executing Services against any breakdown Complaint as per agreed TAT with customer. Maintaining NPS(Customer Satisfaction) Score > 70 for his region. Travel friendly for outstations (other than Delhi NCR region in north) whenever required . Flexible for working on odd hours based on the critical Breakdown calls . Maintaining equipment uptime with targeted Energy efficiency. Providing front line technical solutions on system upgradations to customer. Responsible for generating LNM pipeline as per stretched Revenue Target and working closely with Sales rep for converting them into closed opportunity. Responsible for Margin delivery for LNM and PSA contracts. Ability to learn new evolutions like significance of Digitization in HVAC technology. Responsible for maintaining EHS at facilities under every service deliverables liabilities. Maintaining Zero open complaint calls beyond agreed TAT. Responsible for AR collection as T&C. Hands on with CRM/ServiceMax for reporting . Knows Energy auditing and performance testing of chillers , Plant room and connected Air Distribution system . Knows energy conservation and sustainability offerings . Have sales Acumen for leading service operations business in his region at front line . Have leadership quality , to lead team. Have presentation skills , to represent new upgrades to customer periodically and provide proactive service advisories. Eligibility :- Diploma/Graduate from Mechanical or Electrical with minimum 6 years experience in Chillers Service execution only . Also certification from BEE / LEED /IGBC will be overarching factor.
Posted 4 weeks ago
0.0 - 6.0 years
0 Lacs
Chennai, Tamil Nadu
On-site
Job details Employment Type : Full-Time Location : Chennai, Tamil Nadu, India Job Category : Field Operations Job Number : WD30245157 Job Description Job Description Responsibilities:- Responsible for Executing Front Line Maintenance services for PSA customers as per PM schedule. Executing Services against any breakdown Complaint as per agreed TAT with customer. Maintaining NPS(Customer Satisfaction) Score > 70 for his region. Travel friendly for outstations (other than Delhi NCR region in north) whenever required . Flexible for working on odd hours based on the critical Breakdown calls . Maintaining equipment uptime with targeted Energy efficiency. Providing front line technical solutions on system upgradations to customer. Responsible for generating LNM pipeline as per stretched Revenue Target and working closely with Sales rep for converting them into closed opportunity. Responsible for Margin delivery for LNM and PSA contracts. Ability to learn new evolutions like significance of Digitization in HVAC technology. Responsible for maintaining EHS at facilities under every service deliverables liabilities. Maintaining Zero open complaint calls beyond agreed TAT. Responsible for AR collection as T&C. Hands on with CRM/ServiceMax for reporting . Knows Energy auditing and performance testing of chillers , Plant room and connected Air Distribution system . Knows energy conservation and sustainability offerings . Have sales Acumen for leading service operations business in his region at front line . Have leadership quality , to lead team. Have presentation skills , to represent new upgrades to customer periodically and provide proactive service advisories. Eligibility :- Diploma/Graduate from Mechanical or Electrical with minimum 6 years experience in Chillers Service execution only . Also certification from BEE / LEED /IGBC will be overarching factor.
Posted 1 month ago
2.0 - 7.0 years
10 - 15 Lacs
Pune
Hybrid
Job Title: ServiceMax Support Technical Analyst Location: Pune Hybrid Note: We are looking for a Servicemax Admin or Salesforce Admin with Servicemax experience Should have experience in troubleshooting Servicemax and salesforce systems as well as ticket resolution Job Description Johnson Controls is searching for a ServiceMax Support Technical Analyst to join our team. This role is responsible for providing technical support to internal users, ensuring the smooth operation of ServiceMax and Salesforce systems. The ideal candidate should have experience with Salesforce/ServiceMax administration and support, be proficient in troubleshooting, resolving issues, and provide high quality users support in a fast-paced environment. What you will do Follow ServiceMax best practices and enforce data quality policies. Support SFMs, custom objects, workflows, triggers, flows, lightning components, Visualforce Pages, custom integrations, SOQL and SOSL queries and web services. Work with data provided from and to ERP systems and ETL tools like MuleSoft. Provide technical support for ServiceMax users, resolving issues related to system functionality, data accuracy, and performance. Monitor and maintain ServiceMax systems to ensure the platform is running smoothly and efficiently. Troubleshoot, identify, and resolve user-reported issues, system bugs, and technical problems within the ServiceMax environment. Create and manage cases, ensuring issues are tracked and resolved within established Service Level Agreements (SLAs). Collaborate with end-users to understand their processes and provide guidance on system functionality when required, best practices, and workflows. Work closely with delivery team and administrators to identify and implement system enhancements and improvements. How you will do it Work with architects and project managers to eliminate recurring tickets. Validate the performance of Salesforce solutions through rigorous testing and debugging. Provide continuous maintenance for delivered applications, including troubleshooting and resolving issues. Staying up to date with the latest Salesforce technologies, ServiceMax evolution, best practices, and industry trends. Facilitate technical delivery with Managed Services. Collaborates with Solution Architects. What we look for Required: Bachelors degree in computer science, Information Systems, or other related field. Min 4 years of implementation experience with Salesforce. Min 2 years of experience with ServiceMax application. Min 3 years in Agile and DevOps development. Strong Knowledge of Salesforce/ServiceMax application administration, security models, sharing rules, standard/custom objects, Validation and workflow rules, reports/dashboards. Good knowledge of Data Loader tool. Experience on mobile application ServiceMax FSA/Go. Excellent communication skills in English. Preferred: Master Degree in Computer Science, Information Systems, or other related field. Direct experience or experience with integrating with ERPs. Knowledge of Databases Oracle, SQL Server. Using technologies as MuleSoft, Oracle Integration Cloud. Experience with TrueContext application. Experience working in Field Service domain. ServiceMax administration certifications Who we are At Johnson Controls, were shaping the future to create a world thats safe, comfortable and sustainable. Our global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and vehicles more efficient. We are passionate about improving the way the world lives, works and plays. The future requires bold ideas, an entrepreneurial mind-set and collaboration across boundaries. You need a career focused on tomorrow. Tomorrow needs you.
Posted 1 month ago
4.0 years
0 Lacs
Pune/Pimpri-Chinchwad Area
On-site
ServiceMax Support Technical Analyst Johnson Controls is searching for a ServiceMax Support Technical Analyst to join our team. This role is responsible for providing technical support to internal users, ensuring the smooth operation of ServiceMax and Salesforce systems. The ideal candidate should have experience with Salesforce/ServiceMax administration and support, be proficient in troubleshooting, resolving issues, and provide high quality users support in a fast-paced environment. What You Will Do Follow ServiceMax best practices and enforce data quality policies. Support SFMs, custom objects, workflows, triggers, flows, lightning components, Visualforce Pages, custom integrations, SOQL and SOSL queries and web services. Work with data provided from and to ERP systems and ETL tools like MuleSoft. Provide technical support for ServiceMax users, resolving issues related to system functionality, data accuracy, and performance. Monitor and maintain ServiceMax systems to ensure the platform is running smoothly and efficiently. Troubleshoot, identify, and resolve user-reported issues, system bugs, and technical problems within the ServiceMax environment. Create and manage cases, ensuring issues are tracked and resolved within established Service Level Agreements (SLAs). Collaborate with end-users to understand their processes and provide guidance on system functionality when required, best practices, and workflows. Work closely with delivery team and administrators to identify and implement system enhancements and improvements. How You Will Do It Work with architects and project managers to eliminate recurring tickets. Validate the performance of Salesforce solutions through rigorous testing and debugging. Provide continuous maintenance for delivered applications, including troubleshooting and resolving issues. Staying up to date with the latest Salesforce technologies, ServiceMax evolution, best practices, and industry trends. Facilitate technical delivery with Managed Services. Collaborates with Solution Architects. Required What we look for Bachelor’s degree in computer science, Information Systems, or other related field. Min 4 years of implementation experience with Salesforce. Min 2 years of experience with ServiceMax application. Min 3 years in Agile and DevOps development. Strong Knowledge of Salesforce/ServiceMax application administration, security models, sharing rules, standard/custom objects, Validation and workflow rules, reports/dashboards. Good knowledge of Data Loader tool. Experience on mobile application ServiceMax FSA/Go. Excellent communication skills in English. Preferred Master Degree in Computer Science, Information Systems, or other related field. Direct experience or experience with integrating with ERPs. Knowledge of Databases – Oracle, SQL Server. Using technologies as MuleSoft, Oracle Integration Cloud. Experience with TrueContext application. Experience working in Field Service domain. ServiceMax administration certifications
Posted 1 month ago
3.0 - 8.0 years
9 - 19 Lacs
Kochi
Work from Office
We are organizing a direct walk-in drive at Kochi location. Please find below details and skills for which we have a walk-in at TCS - Kochi on 5th July 2025 Experience: 4 - 12 years Skill Name :- Workday /Workday HCM Technical SAP SD SAP FIORI SAP SF SAP GRC & Security Mulesoft Salesforce LWC Developer Walk IN Venue:- Kochi TCS Center, Infopark Road Infopark Campus, Infopark E, Kakkanad, Kerala 682042
Posted 1 month ago
3.0 - 8.0 years
9 - 19 Lacs
Noida
Work from Office
We are organizing a direct walk-in drive at Noida location. Please find below details and skills for which we have a walk-in at TCS - Noida on 5th July 2025 Experience: 4 - 12 years Skill Name :- Appian Pega Oracle Siebel Camunda Workday /Workday HCM Technical SAP Advanced Business Application Programming (ABAP) for HANA Mendix Walk IN Venue:- Noida Tata Consultancy Services Ltd, Lucerna Towers, Plot A2B, Sector 125, Noida, Uttar Pradesh 201303
Posted 1 month ago
3.0 - 8.0 years
9 - 19 Lacs
Chennai
Work from Office
We are organizing a direct walk-in drive at Chennai location. Please find below details and skills for which we have a walk-in at TCS - Chennai on 5th July 2025 Experience: 4 - 12 years Skill Name :- Pega Oracle Siebel SAP Advanced Business Application Programming (ABAP) for HANA Oracle HCM SAP ABAP SAP SD ServiceNow Developer Workday Sap Ariba SAP FICO Mulesoft IBM ACE SAP Basis Hana Salesforce LWC Developer Salesforce Omnistudio Walk IN Venue:- Chennai Tata Consultancy Services Chennai Address : Taramani 100 Feet Road, 165/1A, New Colony Road, Velachery, Chennai, Tamil Nadu 600042
Posted 1 month ago
3.0 - 8.0 years
9 - 19 Lacs
Kolkata
Work from Office
We are organizing a direct walk-in drive at Kolkata location. Please find below details and skills for which we have a walk-in at TCS - Kolkata on 5th July 2025 Experience: 4 - 12 years Skill Name :- Coupa Appian Pega Oracle Siebel SAP BODS SAP Advanced Business Application Programming (ABAP) for HANA Oracle HCM SAP ABAP SAP SD SAP Basis SAP CO SAP EWM SAP FIORI SAP SF ServiceNow Developer Oracle EBS finace techno functional Oracle EBS SCM techno functional Oracle Integration Cloud Workday SAP Cloud Platform Integration (CPI) SAP BTP SAP GRC & Security SAP MDG Technical Oracle Fusion Financials SAP IBP Mendix Sap Ariba Oracle eBS R12 Financials Oracle E-Business Suite (EBS) Developer - Technical SAP ERP Production Planning & Control Process Industry (PP PI) SAP (QM) SAP FICO SAP MM Mulesoft SAP PS SAP PM IBM ACE Salesforce LWC Developer Salesforce CPQ Salesforce Omnistudio Quadient Walk IN Venue:- Kolkata Tata Consultancy Services, Gitanjali Park, International Finalcial Hub(CBD), Newtown, Kolkata, Chakpachuria, West Bengal 700156
Posted 1 month ago
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