14806 Service Operations Jobs - Page 32

Role & responsibilities Customer-Backward Thinking: Anticipates customer concerns related to RC transfer and NOC, ensures timely resolution of issues, and coordinates with the NBFC team to deliver a smooth, hassle- free experience. Focused on minimizing TAT and maximizing customer satisfaction. • Problem Solving: Quickly identifies operational issues with documents and RTOs, and takes practical steps to resolve them. Coordinates with the NBFC team, RTO agents, and Yard teams, analyzes root causes, and ensures minimal disruption in RC transfers, inventory management, and vehicle movement. • Ability to get things done: Takes ownership of Yard tasks, ensuring 3W electric vehicles are serviced a...

KONE employs over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life. Job Title : Executive-Maintenance Experience : 2 to 6 Years ( From Elevator Industry) Education: ITI- Electrical (Mandatory) Location : Pune East , Viman Nagar What will you be doing ? Customer Relationship Management • Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication (callout ETA, job performed, etc) • Responsible for accurate and real time back reporting of work performed (at the equipmen...

Customer relationship management • Accountable for customer satisfaction through quality of service and precise communication • Accountable for equipment safety and performance • Accountable for selling service repairs • Accountable for the sales lead volume, quality, and further processing of sales leads • Accountable for resolving customer service quality complaints • Accountable for resolving customers invoicing complaints related to maintenance operations Service operations • Accountable for the end-users, the sites and the technicians safety • Accountable for the delivery of service according to the service contract requirements, the time limits, the KONE quality standards and the local...

GM Service needed for our Mahindra workshops with 3-5 yrs exp.as an Automobile Service AGM/GM with ability to handle multiple workshops at different locations & meet the service target with a high degree of customer delight. Age 35-48 yrs Perks and benefits INCENTIVE

Seeking ITI-qualified Service Engineer to handle installation, maintenance, and troubleshooting of equipment, ensure timely service delivery, and provide efficient customer support.

Job Title: Territory Manager Location: Circle Function: Network Home Delivery Organization Reports To: Area Manager Role Summary: Responsible for managing installation, fault repair activation, and driving product pitches to meet service level agreements (SLAs) within the assigned territory. Key Responsibilities: Ensure timely resolution of service requests and maintain SLAs. Identify network rehabilitation opportunities and optimize installation/fault repair processes. Manage quality, safety, and compliance standards. Coordinate with local cable operators (LCOs), cross-functional teams, and customers. Monitor and report team productivity via Airtel’s work platform. Drive reduction in repeat...

Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies. To build awareness of SHE (Safety, Health & Environment) To prepare detailed annual Operating plan segment-wise for tapping new market opportunitie...

To implement service policy at dealerships. Improve dealer operations & systems, process to meet customer satisfaction.Support dealers for customer concerns, Technical issues, parts etc.Carry out VAS audits at regular intervals. Required Candidate profile Dealer visits, reviews & improves CSI through a process system for dealer profitability & customer satisfaction.To generate, monitor & implement business plans.

KONE employs over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life. What will you be doing ? Customer Relationship Management • Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication (callout ETA, job performed, etc) • Responsible for accurate and real time back reporting of work performed (at the equipment level) in order to ensure the accuracy of e-Optimum and Customer Notification. • Accountable for maintaining excellent relationships with the customers, the c...

KONE employs over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life. Job Title - Senior Executive / Executive - Maintenance What will you be doing ? Customer Relationship Management • Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication (callout ETA, job performed, etc) • Responsible for accurate and real time back reporting of work performed (at the equipment level) in order to ensure the accuracy of e-Optimum and Customer Notification. • Accountable for mainta...

KONE employs over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life. What will you be doing ? Customer Relationship Management • Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication (callout ETA, job performed, etc) • Responsible for accurate and real time back reporting of work performed (at the equipment level) in order to ensure the accuracy of e-Optimum and Customer Notification. • Accountable for maintaining excellent relationships with the customers, the c...

KONE employs over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life. Job Title - Senior Executive / Executive - Maintenance What will you be doing ? Customer Relationship Management • Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication (callout ETA, job performed, etc) • Responsible for accurate and real time back reporting of work performed (at the equipment level) in order to ensure the accuracy of e-Optimum and Customer Notification. • Accountable for mainta...

KONE employs over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life. Job Title - Senior Executive / Executive - Maintenance What will you be doing ? Customer Relationship Management • Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication (callout ETA, job performed, etc) • Responsible for accurate and real time back reporting of work performed (at the equipment level) in order to ensure the accuracy of e-Optimum and Customer Notification. • Accountable for mainta...

KONE employs over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life. Job Title - Senior Executive / Executive - Maintenance What will you be doing ? Customer Relationship Management • Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication (callout ETA, job performed, etc) • Responsible for accurate and real time back reporting of work performed (at the equipment level) in order to ensure the accuracy of e-Optimum and Customer Notification. • Accountable for mainta...

Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding ficial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administrat...

Job Title Service Administrator Job Description Service Administrator As a Service Administrator, you have to support our service operations and ensure seamless coordination across teams. This role involves managing service-related documentation, scheduling, stakeholder communication, and compliance with regulatory standards. You will play a key role in maintaining operational efficiency and supporting strategic initiatives within the service function. Your role: Executes moderately complex service back-office functions, including the processing and tracking of service training, managing the service functional email account, providing support for customers using the service web-based portals...

Urgent Requirement for Service Coordinator Client Management Engineers Management SLA Management Computer Hardwares Knowledge Good in Excel, Good Communication Skills Focus on SOlutions to maintain SLA

In this role, you'll help us deliver better care for billions of people around the world. It starts with YOU. In this role, you will: Lead KC s Global Consumer Service operations/call center supporting all KC brands and the global Consumer Care strategy. You will be responsible for designing and delivering best-in-class consumer support and connections, leading to exceptional brand loyalty. This includes leading a team of consumer service professionals who provide support to Kimberly Clark s consumers through traditional communication channels, ensuring a unified, integrated approach. Design and oversee strategic plans to enhance the global consumer care organization with exceptional leaders...

Role Overview: As a Specialist in Service Engineering (Technical Writer) at Nordex Group, your primary responsibility will be to translate retrofit instructions from Central Engineering into Service Notifications and other service documentation formats. You will work closely with Service Engineers and Retrofit Managers to develop and maintain retrofit instructions, ensuring accuracy and completeness of documentation. Additionally, you will identify opportunities to improve documentation processes and tools, staying updated on changes in retrofit procedures and turbine technologies. Key Responsibilities: - Translate retrofit instructions into Service Notifications and other service documentat...

As a Customer Support Executive in the Collection Complaint Management team, your role will involve managing and resolving Collection-related complaints, requests, and queries through various communication channels such as calls, emails, or ticketing tools. You will be responsible for handling escalation calls efficiently to ensure timely resolution with high customer satisfaction. Additionally, you will collaborate with internal teams to expedite the resolution of complex cases and maintain adherence to TAT and SLA standards. Your ability to maintain accurate documentation in CRM systems, identify recurring issues for process improvement, and communicate effectively with customers and lende...

Role Overview: As a Service Center Manager at Zebronics India Pvt Ltd, your primary responsibility will be to oversee the efficient operations of service centers. You will lead and manage service center teams to ensure optimal performance, handle escalations, and ensure timely resolutions. Additionally, you will coordinate with sales teams and partners for seamless service delivery, monitor daily activities, and drive operational efficiency. It will be your duty to implement company policies and ensure compliance across all centers. Key Responsibilities: - Oversee the efficient operations of service centers - Lead and manage service center teams for optimal performance - Handle escalations a...

As an Area Service Manager in the Electronic Appliances sector based in Tamil Nadu, your role will involve the following responsibilities: - **Team Leadership:** Mentor and manage service technicians to ensure top-quality service. - **Service Operations:** Oversee scheduling, dispatch, inventory, and service quality. - **Center Appointments:** Appoint and manage new service centers. - **Customer Satisfaction:** Handle complaints and ensure high customer satisfaction. - **Technical Support:** Troubleshoot complex issues in LED TVs, ACs, and Washing Machines. - **Process Improvement:** Optimize service procedures for better efficiency. - **Budget Management:** Control costs and enhance profita...

As a Sales and Service Operations Manager at CYRIX Healthcare Pvt Ltd, you will play a crucial role in driving sales and managing service operations within your assigned geographical territory. Your primary objective will be to develop business strategies, lead a team of sales and service professionals, and ensure customer satisfaction. To achieve this, your key responsibilities will include: - Developing and implementing a strategic sales plan to achieve company objectives and revenue targets. - Identifying new market opportunities and potential clients, and devising strategies to capitalize on them. - Analyzing sales data, market trends, and competitor activities to make informed decisions...

As an Incident Management Specialist at Novartis Healthcare Private Limited, your primary responsibility is to drive holistic IT incident management using the ITIL framework. You will govern and oversee incident management operations across DDIT to ensure agreed customer and internal service levels are met. **Role Overview:** - Govern the day-to-day incident management service operations across DDIT. - Focus on reducing unplanned downtime of systems and applications. - Manage service operations with standardized services, processes, and tools to provide efficient, high-quality services. - Provide the highest business value through effective management of IT resources related to the function....

Role & responsibilities Technical support to field team on Product failures, providing solution less than 48hrs on critical technical issue for 95% cases, ensuring customer satisfaction through efficient service delivery. • Comprehensive field service performance analysis, including reviewing PDI (Pre-Delivery Inspection) and field failure reports. Monitored monthly improvement trends to identify service gaps and opportunities. • Deriving the development of service campaign activities, product recalls, and proactive field fixes. Achieved a target of addressing solutions for 85% of vehicles with identified VINs within the first month of initiation. • Monthly trend analysis of the top 10 failu...