Work from Office
Full Time
Customer-Backward Thinking: Anticipates customer concerns related to RC transfer and NOC,
ensures timely resolution of issues, and coordinates with the NBFC team to deliver a smooth, hassle-
free experience. Focused on minimizing TAT and maximizing customer satisfaction.
• Problem Solving: Quickly identifies operational issues with documents and RTOs, and takes practical
steps to resolve them. Coordinates with the NBFC team, RTO agents, and Yard teams, analyzes root
causes, and ensures minimal disruption in RC transfers, inventory management, and vehicle
movement.
• Ability to get things done: Takes ownership of Yard tasks, ensuring 3W electric vehicles are serviced
and charged for Resale. Manages vehicle movement through towing vendors and RC transfers
through RTO agents and vendors. Proactively follows up to ensure smooth Daily operations and
timely issue resolution.
• Strategic Thinking and Prioritization: Plans and prioritizes yard activities effectively, ensuring critical
tasks such as vehicle charging, document readiness, document movement, RC transfer, NOC, and
Form-35 processing are completed on time.
• Leadership: Leads by example to motivate and guide team members in daily yard operations.
Ensures clear communication, fosters collaboration, and drives accountability to achieve smooth
vehicle management and timely completion of tasks.
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