Service Manager

Company Description

General Energy Management Systems Pvt. Ltd. is a company based in India, with over 1000 dedicated employees and 23 offices spread across the country. With more than 25 years of experience in the energy sector, we collaborate with highly reputed companies from the USA, Europe, and Canada for the Indian market. We provide comprehensive services including sales, marketing, installation, commissioning, warranty, and post-warranty support. Our manufacturing facility works with leading companies such as Suez, Emerson, Zeeco, Thermax, and Burckhardt, while our project team collaborates with IOCL, BPCL, HPCL, and Shell. Our Operations & Maintenance Unit covers over 40,000 points of service across 3280 cities in India.

Role Description

This is a full-time, on-site role for a Service Manager, located in Andhra Pradesh, India. The Service Manager will oversee daily operations, ensuring that all service points are efficiently managed and maintained. Responsibilities include supervising installation and commissioning of projects, managing warranty and post-warranty support, coordinating with clients to resolve issues, and ensuring quality service delivery. The candidate will also be involved in training and development of the service team and maintaining compliance with safety and regulatory standards.

Qualifications

• Experience in supervising installation, commissioning, and operations management
• Strong understanding of warranty and post-warranty support processes
• Excellent client communication and issue resolution skills
• Ability to develop and train service teams
• Knowledge of safety and regulatory compliance standards
• Bachelor’s degree in Engineering, Energy Management, or related field
• Experience in the energy sector is preferred
• Ability to work on-site in Andhra Pradesh, India