The Service Engineer will be responsible for meeting the daily service maintenance and repair needs of the customer’s equipment. Establish and maintain proper business relationships with customers and peers as well as performing necessary administrative duties as required and other duties as assigned. DUTIES & RESPONSIBILITIES Basic troubleshooting, installation, maintenance and repair on designated equipment. Completing Preventative Maintenance and field modifications. Ordering and managing repair parts cycle times. Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner. Maintaining daily communications with customers to ensure resolution and proper follow-up. Maintaining tools and test equipment and ensuring they are properly calibrated. Qualifications 1-2 year of experience Experience interfacing with both internal team members and external customers as part of a solution based service process. Experience troubleshooting and responding to customer concerns. Proven record of being reliable and accountable for all aspects of their job Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy to understand manner. Ability to work in a fast-paced, self-directed, entrepreneurial environment. Resourceful, with the ability to work independently. Strong time management skills. Ability to adapt to changing circumstances. Decision-making, problem resolution and creative thinking skills Attention to detail. Ability to multi-task activities with shifting priorities. Able to work productively in a pressurized environment. Ethical and trustworthy. Show more Show less

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