Posted:2 hours ago|
Platform:
Work from Office
Full Time
• Maintain accurate documentation of service transactions and customer interactions.
• Resolve customer complaints regarding after-sales service issues.
• Provide technical assistance and support to customers.
• Coordinate service requests and manage service delivery timelines.
• Communicate effectively with customers to understand their needs and requirements.
• Collaborate with internal teams to ensure timely and efficient service delivery.
• Identify opportunities for service improvements .
• Problem-solving and decision-making abilities.
• Communication and interpersonal skills.
• Proficiency in customer service software and CRM systems.
• Ability to work independently and as part of a team
Nirmal Industrial Controls
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